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Reviews about canuckeats.com

grade:4.70

103Reviews

Canuck Eats Is Your Locally Owned And Operated Delivery Service. Order And Pay Online. We'll Deliver To Your Door. Local, Fast, Reliable, FREE* As seen on: Financial Post, Yahoo! Finance, Nanaimo Loaves & Fishes Food Bank, Edmonton's Food Bank, Oshawa Simcoe Hall Food Bank, Merritt Centennials, Merritt Herald, Q101 Radio Amplify Merritt, iNFOnews.ca #supportlocal #forkthedishes

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Reviews about canuckeats.com

4.70

103Reviews

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  • canuckeats.com
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Canuck Eats Is Your Locally Owned And Operated Delivery Service. Order And Pay Online. We'll Deliver To Your Door. Local, Fast, Reliable, FREE* As seen on: Financial Post, Yahoo! Finance, Nanaimo Loaves & Fishes Food Bank, Edmonton's Food Bank, Oshawa Simcoe Hall Food Bank, Merritt Centennials, Merritt Herald, Q101 Radio Amplify Merritt, iNFOnews.ca #supportlocal #forkthedishes

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  • current language - enEN

6 months ago

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Chris

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5.0

Review featured

Easy to use app, would like to see the menus set up a little better, takes a bit to navigate. But only speaking about 1 as this is my first try. Quick friendly service and food was still hot. Like the updates and live driver feed. Would definitely use again and recommend.

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Shop comment

Thank you for the praise and supporting your local franchise & restaurant. Looking forward to serve your next meal!

11 months ago

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Heather

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5.0

Review featured

Order delivered on time, without unnecessary stress. You have to appreciate the store employees, they do their job really well.

about 1 year ago

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Carol

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5.0

Review featured

The order has arrived in perfect condition. Great boxboard and beautiful packaging inside. Contact with the service staff without any problems, and the order itself was correctly fulfilled. Reliable, trustworthy company. Fulfills orders quickly.

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Shop comment

Thanks Carol for your kind words, see you again soon!
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This review is in mediation process.

7 days ago

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Jon

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4.0

Received my food quickly.

9 days ago

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Amy

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5.0

Delivery was real quick and the delivery person was extremely friendly . I love that I call and I am able to get the owner to make an order for us . I love this service in Hinton . I will continue to use it .

about 1 month ago

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Amy

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5.0

The customer service is impeccable. Everything arrived smoothly and it’s so great I am not good with computers and I was able to call in for some help

about 1 month ago

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Tim

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5.0

Everything was on time, I recommend the store. Neat and clean shipment, I have no remarks. Fantastic employees who approach the client with due respect. The highest level of professionalism. The product complies with its description, I'm satisfied with the purchase.

about 2 months ago

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Andre

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2.0

Your $10.00 flat delivery fee is excessive.

My order is around $14.

Then I leave a tip for the driver- $6.00

$16.00 for a $10 order. Never again.

about 2 months ago

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Diana

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5.0

Very fast excellent service

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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

2 months ago

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Dave

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5.0

The staff cares about reliable information on the website by constantly updating it.

2 months ago

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Tammy

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2.0

Just for clarification - THIS REVIEW IS ABOUT THE COMPANY, NOT THE DRIVER WHO DELIVERED MY FOOD -

Service was great, its the ELEVEN emails I have received since placing ONE order ever and the email I received several days after placing the order telling me my order is ready and out for shipping. I feel 2 emails is enough, 3 is acceptable and 11 is excessive to say the least. Otherwise it would be 5 stars for service. Please reduce the redundant emails and fix the notification glitch.

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Shop comment

Hi Tammy, while our internal team have control of timing on our own communication, we cannot control when vendors time their operations flow. Efforts on delivering food in a timely manner is always our top priority. Thank you for your understanding.

3 months ago

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Jeff

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5.0

Everything is always delivered on time.

3 months ago

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Tamara

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5.0

Original packaging, so beautifully packed. Dreamboat! Unbeatable customer service quality, chapeau bas! I'm pleasantly surprised that the information on the website about the shipping is genuinely correct. Very efficient fulfillment without any problems.

3 months ago

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Tako

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4.0

Great to have a delivery service in the area, expensive though.

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Shop comment

Thank you Tako for your order and your comment! We work hard to negotiate the best prices with our partners everyday, and I noticed that your order didn't make our FREE DELIVERY threshold yet. Try to order with friends and family next time and take advantage of $0 delivery ;) See you again soon.

3 months ago

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Randy

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5.0

The service staff is very helpful, they took my remarks without any problem. I have absolutely no reservations about this shipment. Great, on time. Professionalism in every aspect, I recommend it.

3 months ago

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Evan

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3.0

Website/app interface is very lacking, also rockyorder confirmations are bit confusing/lacking

4 months ago

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Alyssa

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5.0

On-time, without delay, great.

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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

4 months ago

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Amber

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5.0

It took a bit long for ordering fast food. My guess would be a driver was not available immediately after placing the delivery order. But once the driver was getting the order, it didn’t take long.

I will definitely try again another time.

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Shop comment

Hi Amber, thank you for your patience and understanding. As we are scaling for more order we are actively expanding our team of drivers. See you again soon!

4 months ago

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Candace

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5.0

We have never had any issues with our orders.

4 months ago

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Tammy

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5.0

The service staff is prepared for every customer question. And that's called professionalism. Efficient order fulfillment and trouble-free contact with the staff.

4 months ago

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Kyle

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4.0

10 dollar delivery fee is outrageous

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Shop comment

Hi Kyle! The delivery fee only apply to smaller orders under 39 bucks. Take advantage of our FREE DELIVERY when you order with friends or family! See you next time~
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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

4 months ago

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Candace

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5.0

I’ve never had a problem. Notes in orders have always been fufilled. I love this!!

4 months ago

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Stephenie

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5.0

My order was finalised very fast. Great quality of the shipment packaging. The transaction was completed quickly and efficiently, there are many payment options. The store service is impeccable. Goods were consistent with the description and demand. The shipment was delivered in no time. I recommend it to all interested.

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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

5 months ago

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Austin

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5.0

Excellent cooperation with the service staff. I no longer have to worry that my parcel won't arrive on time. The product came in a carefully secured package. Exemplary service and really high-quality products.

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Shop comment

Thank you for your trust of our delivery crew, see you again soon!

5 months ago

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Keegan

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5.0

Immediate fulfillment, I recommend it with a clear conscience. Such great service makes your day better right from the beginning. They secured my package very well. High quality of the offered products, at a reasonable price and with super fast delivery.

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Shop comment

Thank you! Looking forward to delivering your next meal!

5 months ago

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Mathieu

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5.0

Quick response to data changes and no problem at all.

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Shop comment

Thank you for your order, glad you're happy with our quick service!

5 months ago

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Jesse

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5.0

Outstanding customer service. There were no unpleasant surprises during the fulfillment of the order. I recommend it. The parcel was well secured, in a box how I expected it to be. The transaction was completed quickly.

5 months ago

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Tako

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5.0

Excellent customer service, very fast

5 months ago

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kevin

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5.0

Everything is great, there are many payment methods to choose from.

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Shop comment

Happy you like the convenience of our options! See you again next time.

5 months ago

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Megan

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5.0

Have ordered from here a few times, had a great experience every time! Will definitely keep using ☺️

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Shop comment

Thank you for your repeat orders! Looking forward to see you again!

6 months ago

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Krause

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5.0

The package is beautiful, it wasn't damaged anywhere, and the contents were immaculate. Excellent contact, no problems at all. Fast order fulfillment. Great. You pay less for good products thanks to nice discounts.

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Shop comment

Glad you enjoyed our services, see you again soon!

6 months ago

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Makayla

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5.0

It was the fastest delivery I've ever experienced.

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Shop comment

Thank you for your compliments, looking to serve your next meal soon!

7 months ago

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Rebecca

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3.0

The ordering page is a real mess to navigate and restaurants often get orders wrong which has not been an issue with other delivery services. The actual delivery person is lovely, though.

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Shop comment

Hi this is William, a cofounder of the business. We're working with your local franchisee in Hinton to improve the situation on item accuracy. Can you let me know what was delivered vs ordered? I'll want to credit you back any missing items.

12 months ago

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Shaun

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5.0

My order was delivered in a very smooth way, thank you. Very nice people who like their job and care about the client's interests. The parcel came in whole and beautifully packed. Great service, what more could you want.

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Shop comment

Thanks Shaun for your repeat orders! See you again soon.

12 months ago

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Taylor

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4.0

The shipment is pretty good. I like it. Package and shipping were on point. Effortless contact with customer service. From the website, through the products and service, everything is OK.

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Shop comment

Awesome, glad that you liked our service Taylor!

over 1 year ago

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Mary

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2.0

Items were barely warm on arrival ! Not acceptable, won’t be ordering again!

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Shop comment

Hi Mary, 27 min. from order to your door with your 1 double big mac + fries in a standard thermal bag. I'm sorry that doesn't meet your expectations.

over 1 year ago

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happy yank

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5.0

I have not met such a nice courier for a long time, I'm delighted. They set the bar very high in terms of customer service, which is great. A beautifully packed package, the way I like it the most. Everything was as it should be.

also william tsui is a straight homie and the mvp of merritt. let me deliver food and groceries to my babygirl all the way from america. thanks dude. five stars everytiem

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Shop comment

So glad that we can be of service! The internet enable us to do some incredible things!

almost 2 years ago

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Samantha

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5.0

The shipment is simply wonderful, I have no reservations. A carefully packaged parcel, I recommend it. The world would be a lot better place if every salesperson carried themselves like that. Great job! Efficient delivery, I'm very pleased. I recommend it with pleasure.

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Shop comment

Thank you for the kind words Samantha and your repeat business, see you again soon!
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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.
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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

over 2 years ago

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Marci

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5.0

A big thumbs up for a very nice courier. Very likable service staff. I encourage everyone to buy in this store. Properly packaged goods, really durable packaging. The transaction went very well.

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Shop comment

Thanks Marci for your first order with us, hope to see you again soon!
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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

over 2 years ago

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Shelby

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5.0

On-time, without delay, great.

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Shop comment

Thanks Shelby for your repeat orders, see you again soon!

almost 3 years ago

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Caroline

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5.0

I'm full of appreciation for my order being delivered so quickly. Thanks a lot.

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Shop comment

Thank you so much Caroline, it's my pleasure!

almost 3 years ago

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Jennifer

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4.0

It’s been well over an hour now…. Still waiting…. The little ones getting impatient…. Don’t know how much longer I’ll have to wait…. Hopefully not too much longer…. Almost been an hour and a half…. 🥺🥺😭

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Shop comment

Sorry about that, order was made afterhours past 7pm, refund was made within 24hrs after rescheduling was declined. Hope to see you again soon during our business hours. ;)
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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

almost 3 years ago

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Jeff

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5.0

Very nice courier and fast delivery.

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Shop comment

Thanks Jeff, always a pleasure to be of service.

almost 3 years ago

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Kayla

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5.0

No stress at all because the express delivery. I wish I always had such a good experience with the shop employees. Thanks a million! This wrap was a power of 10! Not only does it look exquisite, but it also adds value. Their loyalty program is very valuable and makes sense, that's why I keep coming back to them. I also like a wide selection and constantly added new products.

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Shop comment

Thank you Kayla! Looking forward to serving your next meal!

almost 3 years ago

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Lovedeep

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1.0

didn't even tell me that the store i ordered from is closed but charged me anyway

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Shop comment

Hi Lovedeep, thank you for rescheduling the delivery for the next day, and continued to use our service afterwards. Hope you'll come back to reassess this review soon. Thanks again!

almost 3 years ago

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Kim

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4.0

Quick and trouble-free contact. Very good and even better. The package was delivered safe and sound. It's very good, a great store.

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Shop comment

Hi Kim, thanks for your repeat orders! Looking forward to see you again!

almost 3 years ago

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Caroline

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5.0

Punctuality is very important to me, and they were punctual this time. They raised the bar very high, great service. Excellent packaging, and most importantly, ecological. As for me - brilliant. I recommend it.

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Shop comment

Thanks Caroline! See you again soon!

almost 3 years ago

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Andrew

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5.0

Big applause to the staff who responded to my e-mails so quickly.

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Shop comment

Thanks Andrew! Hope you're having a good time in Merritt.
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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.
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This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

about 3 years ago

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Jeff

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5.0

The employees are specialized, they advised me very well. Fantastic service, very nice employees. Very punctual delivery of the parcel. Keep it up, the quality of the products is great. The packaging pleases the eye, for real.

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Shop comment

Thank you Jeff for your repeat orders, see you again soon!

about 3 years ago

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Leah

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5.0

I'm very pleased with my package's protection. It looks nice. Perfect service, simply great. Incredibly fast and punctual delivery. I have nothing to complain about. The ordered goods came extremely fast. Great service. As a regular customer, I highly recommend shopping with them. They are reliable and very competitively priced.

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Shop comment

Thank you Leah for being a loyal customer! The Merritt Burger King packed it nice, and our thermal bags helped maintained the quality, glad you enjoyed your meals with us. See you again soon! -Will

about 3 years ago

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Jeff

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5.0

Will is friendly, courteous and fast! Great service in my area I'm delightfully surprised by the level of service, I'll definitely come back here.

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Shop comment

Thanks Jeff! Love coming out to Lower Nic to see you and your cat, always a nice drive.