Customer contact and image management

Are you getting hundreds of customer reviews? Have you experienced an image crisis? TrustMate has put together solutions to give you the chance to keep in touch with your reviewers.

trustmate reviews

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about the power of reviews in your shop!
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Reviews and comments

Comment received reviews and increase the chance of a returning customer!

Resolving disagreements is an important part of working with clients.

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    Review comments

    Your future customers will be delighted to see that you care about your relationship with your buyers. Responses to reviews are displayed on widgets and business cards.
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    Automatic comments

    Don't you have time to respond to every review? Get an automated solution from TrustMate! Create some templates tha...
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    Email message about a comment left by the store sent to the reviewer. The customer's back on the page!

    We'll let the reviewer know that you added a comment! Encouraging them additionally to come back to your site. This...

  • Review comments

    Your future customers will be delighted to see that you care about your relationship with your buyers. Responses to reviews are displayed on widgets and business cards.

Mediation system

A misunderstanding with your customer? It's not a problem anymore :)

Dialogue with the customer can convince them to buy again.

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    Mediation system

    If you get an unpleasant review you can add it to mediation. This is a special chat with the customer to resolve the misunderstanding. Dispute resolution efficiency averages 68%.
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    Automatic mediations

    We know you don't work 24/7 so we've made it possible for mediation to start automatically. A universal message sta...
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    Withdrawal of product reviews

    Your product got a bad review due to a manufacturing defect or the review is about something else e. g. delivery or...

  • Mediation system

    If you get an unpleasant review you can add it to mediation. This is a special chat with the customer to resolve the misunderstanding. Dispute resolution efficiency averages 68%.

See more interesting solutions from TrustMate.

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Collecting Reviews

How to collect a lot of reviews and improve your online image. Choose the form, style and frequency of feedback requests.

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Increase your sales

Present reviews in attractive widgets adapted to your brand! Benefit from a wide selection and simple integration.

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Surveys and polls

In-depth research is the basis for drawing conclusions and making important business decisions. Collect internal results with surveys.

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Credibility increase

Awards for hard work. Stand out from the crowd and present awards for outstanding achievements of your store.

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See implementations for our clients

Interviews with our clients and examples of implementations