Ordered an expensive chandelier and a dining table. Both have been delivered on time and one thing to note with this company is the contact. They always reply to emails within 24hrs and treat you like a VIP each time. They are fantastic!
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Reviews about luxuryloftco.com
grade:4.95
86Reviews
12 weeks ago
Last week
- TrustMate
- Category
- Shops
- Home and interior
- luxuryloftco.com
Reviews about luxuryloftco.com
4.95
86Reviews
12 weeks ago
Last week
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over 2 years ago
Lyle
5.0
over 2 years ago
The
5.0
Ive been wanting one of these leather butterfly chairs for a while now 🤩
over 2 years ago
Tori
5.0
Other side of the playroom so far, work in progress
over 2 years ago
Zeda
5.0
Amaaazing how light can change the atmosphere... and the mood😉😆 Bisous xxx
over 2 years ago
Romy
5.0
I am obsessed with my lounge and new rattan chair!
over 2 years ago
DOM
5.0
think my cat likes the new entry console as much as I do!
over 2 years ago
Linda
5.0
Very pleased with the service and quality of the items and art I ordered from Luxury Loft Co. Maria, John, and Max really went above and beyond to help me find the perfect pieces for my home and even called me after delivery to make sure everything was perfect and just how I wanted it! Delivery was fast as well despite the size and amount of furniture in my order. Popular high street retailers had a similar sofa for considerably more £££ with a shipping time of 12 weeks (no thank you!!!!) but I was shocked when I got mine from luxury loft within 7 days. Will be recommending luxloft to everyone I know, they really know how to make something as stressful as furniture shopping online easier
over 2 years ago
Demilade
5.0
Lessina Table Lamp from Endon - absolutely beautiful!
over 2 years ago
Francesca
5.0
Fantastic website plenty of high quality items. Really good service and quick delivery. I am very happy I found it. I will for sure buy many more things from them.
over 2 years ago
Iris
4.0
I can't speak highly enough about Luxury Loft Co! Martin & Maria are a true credit to the company and added the personal touch to customer care that many retailers today seem to lack. I ordered a dining table & chairs set and a gorgeous grey velvet sofa and they were very helpful in sharing with me additional photos and dimensions to make sure it was the right fit for my space and needs. Luxury Loft also applied a discount which was a such a nice and unexpected gesture. After my new items were delivered, I noticed that one of the dining chairs was damaged in transit and had a scratch. I called Luxury Loft Co. to inform them of the damage and to my delight they sent out a new replacement chair to me straight away and I got it in 2 days. The scratch was only small but I was still quite upset and worried that as I didn’t reject the goods at the time of delivery because I only saw it after (as most retailers will require you to do for damage!!!), nothing could be done. However, I did look at their returns and refunds policy and saw they are one of the few companies without ridiculous and dodgy returns policies. The scratch was only small but still not something you think that you would have to live with after you were so excited for your new furniture!! Needless to say, after having horrible experiences with other online furniture shops, I had a fab experience with Luxury Loft Co. and love my new furnishings. I would happily buy furniture from here again and I highly recommend them and their lovely staff.
over 2 years ago
Tony
4.0
A colleague recommended this company to me a while back and I have purchased furnishings from them on three occasions now, on all three occasions I have been extremely pleased with the purchases made and the service. This includes the one occasion when I returned an item (my wife and I had differing opinions on the colour) and the return policy was simple and straigtforward.
over 2 years ago
Makaita
4.0
Excellent customer service. High quality products. Happy customer. Would highly recommend.
over 2 years ago
G
4.0
I recently perused some outdoor furnishing options through Luxury Loft Co. All purchase and delivery alternatives were explored by staff prior to giving myself close to the perfect consumer experience. I am highly satisfied with not only the service I have received but with the product I am currently sitting on in my back yard whilst writiSERVICEng this review.
over 2 years ago
Jill
5.0
Great product. Looks fab on our lounge walk. Super fast delivery. We received it quicker than I expected. Thanks 👍🏻
over 2 years ago
charnia
5.0
Excellent service and quality
over 2 years ago
Sasha
5.0
VERY HAPPY WITH QUALITY AND LOOK OF MY NEW OAK DINING TABLE, CHAIRS, SIDEBOARD, AND DRESSER FROM LUXURY LOFT CO. WHICH WERE DELIVERED IN PERFECT CONDITION BY TWO VERY FRIENDLY DELIVERY MEN WHO WERE POLITE AND TOOK GREAT CARE. GREAT SERVICE AND COMMUNICATION, DELIVERY WAS IN A FEW DAYS AND AT THE EXACT TIME QUOTED. WILL BE BUYING FROM LUXURY LOFT AGAIN AND HIGHLY RECOMMEND TO EVERYONE LOOKING FOR QUALITY FURNITURE AND EXCELLENT CUSTOMER SERVICE. SASHA IRICA
over 2 years ago
Daniel
5.0
I recently purchased a flat and needed to get some furniture that was good quality and good value. I found Luxury Loft Co online and ordered a bed from them. It arrived in good time and the instruction manual to make it was clear and easy. The bed is brilliant quality and any queries I had were answered swiftly by their team. Would highly recommennd.
over 2 years ago
TrustMate.io team
5.0
Welcome on board! We are happy to help you simplify the review process for your customers and let everyone know why your business is so awesome. With this tool you will be able to collect the reviews you’ve always dreamed of! Thank you for choosing us. We wish you all the best, TrustMate.io team :)
over 2 years ago
Ina
5.0
Millie is enjoying Easter so far! Had a lazy morning, then went on a long lovely walk. Got a fish stick as a snack and now napping again. 😁🤍 . Hope you're all having a lovely day too! 💛 . . . . #easterdog #dogsanddecor #dogsanddesigns #dogsofinstagram #scandimagazine #rspcadog #rspcaderby #scandiinspired #scandiinterior #flowerarrangement #springedit #inspiration #tabledecor #tablesetting #rescuedogs #rescuedogsofinstagram #rescue #rspcarescue #rspca #barkerandstonehouse #vidaxl #sharemevidaxl
over 2 years ago
S&S
5.0
The mirror has arrived!!! However, I have had to tiptoe tentatively around the room to get a quick picture as I have just leaned the mirror up - I know, living on the wild side 😂 —
over 2 years ago
Joanne
5.0
Love my light from @endon.lighting 😍
over 2 years ago
Annabel
5.0
The corner of the depths.
over 2 years ago
Leanna
5.0
Premium quality! Beautiful pieces of furniture and small touches. I have been very happy with the mirrored console stand and pillows I received. Lovely!!!
over 2 years ago
Laura
5.0
Excellent service, useful level of communication regarding order and delivery of my purchase, and my item arrived ahead of expected delivery and was very well packaged.
over 2 years ago
Elm
5.0
She’s here! 🦋and isn’t she a beauty 💘 Blue and white butterfly on lady canvas hangs in the dining room 🦋 If you like her you will love her sister 😉
over 2 years ago
Reena
5.0
powder room makeover complete with lovely new mindthegap wallpaper
over 3 years ago
Don
5.0
The communication from the business was excellent and they delivered my item with such care. The price was very good and well matched compared to other retailers. I highly recommend their business.
over 3 years ago
Julie
5.0
great products, fast delivery, love them in my home. thank you maria and martin for your help as well
over 3 years ago
Steph
5.0
10/10 absolutely in love. customer service is excellent
over 3 years ago
lucy
5.0
Love love love! kitchen is perfect and cozy now
over 3 years ago
Lana
5.0
lovely console! super stylish, I am very happy
over 3 years ago
Zebodeko
5.0
raffia lampshades have really pulled this room together, bohemian dream come true!
over 3 years ago
Kate
5.0
really went above and beyond with service and delivery especially as I asked on the scheduled day to rearrange for a few weeks on due to a covid incident. very helpful and compassionate to accommodating my needs. sofa and coffee table are of great make as well
over 3 years ago
Roxy
5.0
Wonderful products. Great quality. Trustworthy supplier.
over 3 years ago
Julie
5.0
really really good quality sideboard and it arrived earlier than expected! 10/10 service
over 3 years ago
Debra
5.0
I have bought a beautiful light which I am delighted with The service has been amazing from ordering to delivery I was pleased with the quick responses to my communications the staff have been professional and kind I would totally recommend them and look forward to many more orders in the future
over 3 years ago
Aysha
5.0
I’ve been looking for a bamboo ladder for a while but they’ve always been so expensive! Managed to find a barg on and snapped this one up. Pairs nicely with my sea grass basket I previously bought.
over 3 years ago
El
5.0
a complete set of dining chairs 🤩💃🏾! Now, if only we were allowed guests inside so that we can use them for their intended purpose and not as large, expensive ornaments 😅🤦🏽♀️! Soon.... soon! #diningtable #diningchairs #diningroominspo #diningroom #myhomethismonth #interiors4you #interiordesign #instahome #diningroomgoals #johnlewis #gallerydirect #flowersofinstagram #interiorinspo #myhometoday #happy #furniture #homestyling #homeinterior
over 3 years ago
Homewith_no.10
5.0
What a day! Today was supposed to be my first day back in the gym but instead I knocked a cup of tea all over my work laptop! 🤦🏻♀️ Trip to visit the IT team replaced my visit to the gym, clearly my body doesn’t want to take a visit to the gym just yet 🙈😂 #myhappybed #bedroominspo #bedroomstyling #cornerofmyhome #neutralstyle #neutraldecor #upcycledfurniture #newbuildhome #showusyourgaff #showusyournewbuild #showusmoredecor #discoverunder5k #homesense #diyonabudget #skimmingstone #blackdecor #endonlighting #hmhome #hmxme #homeinspo #homesweethome #bqhome #upholsteredbed #myhomestyle #myhomevibe #myhousethismonth #homerenovations #diyhomedecor #nexthome #zarahome
over 3 years ago
Stella
5.0
Morning lovelies. So some of you will remember on my stories that I looked for a whole year to find the perfect garden table. And I finally found the perfect one from @vidaxl_uk I love how strong it is and how wide and comfortable the chairs are. It was also a really good price and came in 5 days from the time I ordered. I mean seriously no where else could deliver me anything until August. So here is some table appreciation, can’t wait to have lots of garden lunches with friends and family all year 💚 . . #gardentable #garden #gardening #flowers #nature #plants #gardenlife #gardendesign #gardensofinstagram #gardener #gardeninspiration #photography #gardenlove #naturephotography #flower #landscape #landscaping #mygarden #landscapedesign #plantsofinstagram #spring #green #instagarden #flowersofinstagram #architecture #trees #art #plant #summer
over 3 years ago
Carrie
5.0
Friday, Friyay! 💃 I feel a night at our cocktail bar cupboard coming on! 🍸Need a drink like my fair lady here! Wishing you a lovely weekend! (Tomorrow looks like a film day!) . . . . #housegoals #interior_and_living #dailydecordose #pocketofmyhome #sassyhomestyle #deliciousdarkdecor #periodhome #InstaHomeDecor #CountryLife #periodinterior #saloon #wallart #mineheart #livingroomdesign #livingroomdecor #cornersofmyhome #ihavethisthingwithcolour #topstylefiles #interior123 #myhomevibe #lockdownbar #barcupboard #cupboarddesign #cupboardstorage #interiorandhome
over 3 years ago
Carolyn
5.0
I bought 2 vases and they gorgeous. Great service and fab quality. Highly recommended
over 3 years ago
Sharon
5.0
Speedy delivery and gorgeous products! Really pleased with service and my purchases. Have already ordered more... Will definitely shop here again!! Would highly recommend, so professional.
over 3 years ago
Sarah
5.0
This one may have been small but it now has so much personality!
over 3 years ago
Kids
5.0
Derya
over 3 years ago
Ingeroos
5.0
Fab garden! X
over 3 years ago
Charlie
5.0
A gazebo isn’t a gazebo without a disco ball; just saying!
over 3 years ago
Folkes
5.0
Bathroom nearly finished... few final bits to do ... but really pleased 😄 love my picture from @mineheartdesign
almost 4 years ago
Claire
5.0
The balcony is coming along nicely with my new outdoor sofa and chair set, now just have to wait for some sun!
almost 4 years ago
Alina
5.0
flower power presented by my lovely ceramic vase and dried florals
almost 4 years ago
Emma
5.0
Love my new vida sun loungers, have also recommended these to friends - great quality and value for money!
almost 4 years ago
Tulisa
5.0
Love how this seated table arrangement goes with some of the natural & frayed placemats
almost 4 years ago
Jordan
5.0
fantastic items and swift delivery, can't wait to chill out this summer here
almost 4 years ago
Caroline
5.0
fantastic set, quick delivery, really pleased!
almost 4 years ago
Nathan
5.0
pleased with my upgraded outdoor setup
almost 4 years ago
Mrs
5.0
Our entryway update featuring the Claudette stainless Steel console table & Vida mirror
almost 4 years ago
Lea
5.0
Over the moon with my mirror, looks even better in person! It arrived quickly and was packaged well. Will shop with luxury loft co again!
almost 4 years ago
Lisa
5.0
Fab service delivery on time no issues at all
almost 4 years ago
Sandi
5.0
Unfortunately my original order of a sideboard had been delayed. Tbh everything is at the moment. But was kept informed and were kind enough to recompense for this. So far so good.
almost 4 years ago
littlegreyabode
5.0
Big boy dinosaur bedroom 🦕🦖
almost 4 years ago
ASTELLA
5.0
Hope you all had a lovely long weekend. Here’s to a short week ahead and a lovely snap of the country home. #plants #art #fauxflowers #fauxbotanicals #bloggers #interiorjournalist #astellahrela #golddecor #antiques #wallart #mineheart
almost 4 years ago
Home
5.0
✍️ TODAY✍️ Encore une journée riche en... télétravail ☺️☺️ Le programme est chargé en ce moment avec le contexte que l'on connaît et ca nous sort de notre zone de confort... Mais c'est nécessaire... Sinon on avance sur l'entrée... Doucement mais sûrement 😁😁☺️ Le miroir vient de chez @maisondumonde_marseille @maisonsdumonde La console de chez @vidaxl_fr #sharemevidaxl La chaise de chez @istanbul_meuble.marseille Le petit tabouret de chez @atmosphera Le tapis de chez @action #homesweethome #homedecor #homedecoration #dérationdintérieur #renovation #maisonsdumonde dumonde #vidaxl #action #istanbulmeuble
almost 4 years ago
Max
5.0
Ordered a Birlea bed from Luxury Loft Co. and I am very pleased with it. It looks great and is fantastic quality 👍🏻The customer service team at Luxury Loft Co. were very helpful with all my queries prior to ordering and I am delighted with how quickly my order was sorted from start to finish. Very happy customer!
almost 4 years ago
Tony
5.0
A colleague recommended this company to me a while back and I have purchased furnishings from them on three occasions now, on all three occasions I have been extremely pleased with the purchases made and the service. This includes the one occasion when I returned an item (my wife and I had differing opinions on the colour) and the return policy was simple and straigtforward.
almost 4 years ago
Fi
5.0
Swift service and good quality item. Communication was excellent. The item I ordered was shipped and delivered as promised with easy access to tracking systems.
almost 4 years ago
virna
5.0
Wonderful online shop, I purchased the Banksia Mix vase and it was true to picture and description. Item arrived in just a little over 24hrs - fabulous. Would definitely recommend this decor shop.
almost 4 years ago
Linda
5.0
Very pleased with the service and quality of the items and art I ordered from Luxury Loft Co. Maria, John, and Max really went above and beyond to help me find the perfect pieces for my home and even called me after delivery to make sure everything was perfect and just how I wanted it! Delivery was fast as well despite the size and amount of furniture in my order. Popular high street retailers had a similar sofa for considerably more £££ with a shipping time of 12 weeks (no thank you!!!!) but I was shocked when I got mine from luxury loft within 7 days. Will be recommending luxloft to everyone I know, they really know how to make something as stressful as furniture shopping online easier
almost 4 years ago
Leanna
5.0
Premium quality! Beautiful pieces of furniture and small touches. I have been very happy with the mirrored console stand and pillows I received. Lovely!!!
almost 4 years ago
Clare
5.0
Luxury Loft Co offered a great service - they were very helpful with my enquiries ahead of purchase and once I placed my order, delivery was clearly communicated and arrived on time as advised. No issues with the packaging and I am really pleased with the product which is beautiful. Will definitely use again!
almost 4 years ago
My
5.0
Stunning set up here by @myyorkshirehome_ featuring the Gemma table base by Endon. The ivory Mia shade also by Endon is expertly set off here next to the gorgeous deep #hagueblue from @farrowandball 👏
almost 4 years ago
Farisa
5.0
100% recommend this Company. Delivered in a timely manner with no damage to the item ordered. First class service.
almost 4 years ago
Virna
5.0
Wonderful online shop, I purchased the Banksia Mix vase and it was true to picture and description. Item arrived in just a little over 24hrs - fabulous. Would definitely recommend this decor shop.
almost 4 years ago
Vanessa
5.0
I was delighted with the purchase of my candle holder
almost 4 years ago
Lizzie
5.0
Absolutely love my new mirror! I searched high and low for the correct colour, size, shape and this one ticks all the boxes. Everyone who comes to my new house to visit comments on the mirror in the hallway and asks where I bought it from as it looks so good 😍
almost 5 years ago
Annabel
5.0
I was really pleased with my Camden bar unit - it looks really stylish in my dining room and is the perfect size for my glasses and spirits. There’s useful storage in the drawers too. I wasn’t sure when to expect delivery, but got prompt responses from customer service when I got in touch. Thank you
almost 5 years ago
Gemma
5.0
Always a wonderful selection of items to peruse, got an absolute bargain this time round 😁 Fast and efficient delivery, well packed. Thank you!
almost 5 years ago
EM
5.0
Website easy to navigate. Package arrived in good condition and undamaged. Easy to assemble.
almost 5 years ago
Michelle
5.0
Fast service. Great high quality product. Won't hesitate to order from them again if I find another product I like. Best price I could find for the item, and free delivery too which is always great.
almost 5 years ago
steve
5.0
Great communication and fast delivery. Item I purchased was the best price on the internet after doing a google search. It was very safely packed so no risk of damage in transit. I highly recommend this company and I will be a repeat customer.
almost 5 years ago
Laura
5.0
Excellent service, useful level of communication regarding order and delivery of my purchase, and my item arrived ahead of expected delivery and was very well packaged.
almost 5 years ago
Sarah
5.0
Received the item quickly as described.
over 15 years ago
Astella
5.0
makes for a big impact in the large size... Himitsuhana