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Reviews about elements-hotel.pl/en

grade:4.66

5 590Reviews

The hotel is only 300m from the ski slopeMarvel at the unique location in the spa town of Świeradów-Zdrój. In the atmospheric scenery of the Jizera Mountains and surrounded by spruce forests, you will find a place where you can fully relax. The Elements Hotel & Spa has been created with attention to detail, consisting of three wings that form 120-degree angles between each other, allowing an unusual mountain view from almost every room. The façade draws on traditional architectural elements in the region, a combination of wood, stone, light concrete and glass. All of this ensures that the building is fully integrated into the unique landscape of the picturesque town.

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Reviews about elements-hotel.pl/en

4.66

5 590Reviews

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  • elements-hotel.pl/en
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The hotel is only 300m from the ski slopeMarvel at the unique location in the spa town of Świeradów-Zdrój. In the atmospheric scenery of the Jizera Mountains and surrounded by spruce forests, you will find a place where you can fully relax. The Elements Hotel & Spa has been created with attention to detail, consisting of three wings that form 120-degree angles between each other, allowing an unusual mountain view from almost every room. The façade draws on traditional architectural elements in the region, a combination of wood, stone, light concrete and glass. All of this ensures that the building is fully integrated into the unique landscape of the picturesque town.

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  • current language - enEN
  • current language - csCS
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  • current language - plPL

about 13 hours ago

Piotr Kisielelewicz

current language - pl
tm-star

5.0

Great place and the best part is that every Friday they have a sauna ceremony. SAUNA MASTERS, AWESOME TEAM HIGHLY RECOMMEND!!! SERVICE ALSO AVAILABLE FOR NON-RESIDENT GUESTS. DESK STAFF VERY NICE DESPITE THE BADLY PARKED CAR. HIGHLY RECOMMEND!!! and see you on Friday.

about 15 hours ago

Anna Piątek

current language - pl
tm-star

5.0

Beautiful hotel in a beautiful location!! Rooms perfect for a family of 4, space and peace even when staying with children ♥️ large balconies with beautiful views. Breakfasts rich and varied, everyone will surely find something for themselves. The restaurant with delicious dinners and even better pizza 🍕♥️ As for the pool, I fell in love with the smallest one, hot water as in thermal baths 😁 The staff very nice and friendly. Thank you very much for the opportunity to spend a great rest with you. It was wonderfully over these few days. We will definitely return ♥️

about 15 hours ago

Patryk Pleszka

current language - pl
tm-star

5.0

I recommend, the hotel is really very nice, the food is delicious, the staff is very friendly, we will definitely come back here! 🙂

about 15 hours ago

Szasd Hgff

current language - pl
tm-star

5.0

I recommend

about 15 hours ago

marta kmera

current language - pl
tm-star

5.0

Very nice hotel, delicious and varied breakfasts, and a rich offer of attractions for children. An ideal hotel for a family vacation with kids.

about 15 hours ago

Bartłomiej S

current language - pl
tm-star

5.0

I recommend!

about 15 hours ago

antonin dusek

current language - pl
tm-star

5.0

Beautiful hotel ideal for families with children.

about 16 hours ago

Monika Szaniawska

current language - pl
tm-star

5.0

Beautiful hotel, cool animations, kids happy :-)

about 18 hours ago

Vlastimil Lodr

current language - pl
tm-star

2.0

Never again

1 day ago

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Dorota Rocławska

current language - pl
tm-star

5.0

Swedish table abundant, diverse, and very tasty. Nice and competent service.

1 day ago

Katarzyna Żubik

current language - pl
tm-star

5.0

Beautiful, spacious, comfortable apartments, clean everywhere, rich infrastructure of the facility, delicious, varied food. The reception service and the whole hotel are nice, friendly, smiling, and helpful. We highly recommend this place for rest and regeneration. We will come back here again.

2 days ago

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Alicja Buśkiewicz

current language - pl
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5.0

It's worth coming to this hotel. Perfect rooms, beautiful and fragrant. Great breakfast options, everyone will find something for themselves. Elements is quite a large resort with many attractions and amenities. You can definitely relax here, but also go on active trips around the area.

2 days ago

Aleksander Wojtala

current language - pl
tm-star

5.0

Generally, off-season there is nothing to complain about, what is in the description is on site. The apartment is new, so it smells fresh and probably no one had the chance to destroy it yet. The playground for such a large hotel and apartments - tiny, definitely overcrowded in the season. Parking cannot be reserved and is charged separately.

2 days ago

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Michaela Maršánová

current language - pl
tm-star

5.0

The hotel is close to the center on one hand, and a bit off the beaten path on the other. Perfect for me. Cleanliness and order are top-notch. The service is first class. Elements is noteworthy because it's a modern facility that has adapted to trends. I assume they have a great chef because the dishes were always delicious.

2 days ago

Jerzy Cichowski

current language - pl
tm-star

5.0

The room is worth its price. Well equipped. I have no comments.

3 days ago

Lidia Skrzypczak

current language - pl
tm-star

5.0

Very nice hotel, great room, mega comfortable mattress, very good Wi-Fi, iron, ironing board, bathroom scale, very good quality cosmetics, large TV :) Delicious breakfasts, large selection - all positive

3 days ago

Romana Budilova

current language - pl
tm-star

5.0

Modern well-equipped hotel right at the border, the location above the spa town offers amazing views. You won't be bored no matter when you come during the year, beautiful wellness with a pool, gym, many options for trips around. Perfect breakfast, nice staff, nothing was a problem. Very satisfied

4 days ago

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Jacek Kaliński

current language - pl
tm-star

5.0

Clean, nice, and fragrant. Very good impression. The dishes prepared by the chef were delicious. Breakfast with a huge selection, the possibility of making waffles, live cooking. However, the dinners for a 5-star hotel had some shortcomings. For example, there were no cut fruits, and the cakes were also not entirely tasty (but this may be a matter of taste - and tastes are not to be discussed ;)). One day there was lard but no pickles. It seems to me that these are minor details, but it lacks the proverbial "icing on the cake". There is no one to blame, great service. The rooms are quiet and peaceful, no noises disturb the rest. It took us 15 minutes to walk to the spa house and the promenade in the center, 5 minutes to the gondola.

4 days ago

Małgorzata

current language - pl
tm-star

5.0

The location is in a quiet part of the city, close to the gondola and hiking trails as well as bike rentals. There are various fry shops and small restaurants around, plenty to choose from. The staff is helpful, nice, and willing to assist. The apartment in building no. 1, on the sixth floor, has a mountain view from the balcony, I didn't notice any problems with the elevator. It's a short walk to the main building through the parking lot or hotel corridors - even closer. The apartment is very large, comfortable (even a mini kitchenette with a fridge and induction), warm in the bathroom (bathrobes and towels, soap, gel), good quality mattress and natural, soft bedding. TV with Canal+Sport, very good wifi. The breakfasts are very tasty, hot dishes include sour rye soup and oatmeal, I recommend the fried omelet on request (choice of toppings), several coffee machines (no queues), a large selection of fruits and fresh vegetables. Both my husband and I are very satisfied. We will recommend it to friends and gladly return in the future :)

4 days ago

Chi 987

current language - pl
tm-star

5.0

New hotel with high-quality furnishings. Very good breakfast & spa area. Highly recommended for a long weekend. Beautiful hiking trails and 2 observation towers nearby.

4 days ago

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Marcin Buszyński

current language - pl
tm-star

5.0

Great location, close to the ski lift. A wide selection of dishes in the breakfast buffet will satisfy everyone. Rooms are spacious and clean! A pleasure to look at. The staff is very nice. The hotel offers a wide selection of massages, everyone will find something for themselves.

4 days ago

Bożena Haraszczuk

current language - pl
tm-star

5.0

Wonderful hotel, great location. I recommend it even for a short weekend.

4 days ago

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Bogdan Koczy

current language - pl
tm-star

5.0

Very high standard of service at the hotel, as a Guest I must praise it. Everything is perfectly cleaned and smells nice. The hotel is perfect for relaxation and active spending of time.

4 days ago

Jana Semanova

current language - pl
tm-star

3.0

Nice hotel and nice customer service. The only negative aspect was the cakes and desserts. They don't provide desserts worthy of a 5-star hotel. They buy the cheapest cakes they can find from some bakery and then slice them into small pieces. Not fresh at all and not tasty at all.

5 days ago

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Rafał R.

current language - pl
tm-star

5.0

The employees listened carefully to our comments and were 10/10. Everything was well-maintained and nicely decorated. Both the location of the Elements hotel and Świeradów itself are excellent. We recommend the drinks in the lobby bar, they look beautiful and taste wonderful.

5 days ago

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Petr Jelínek

current language - pl
tm-star

5.0

Great hotel. Great service. Great food. We were very satisfied.👍️👍️👍️

5 days ago

Lucie Zikešová

current language - pl
tm-star

5.0

We really liked it with you. We will definitely come back.

5 days ago

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Kamila Michniacka

current language - pl
tm-star

5.0

The order in the hotel is maintained on an ongoing basis, which is important to me. The hotel is large and has many attractions, but still gives an impression of coziness and comfort.👍️

5 days ago

Václav Trnka

current language - pl
tm-star

5.0

Everything was great, we were thrilled with the hotel. Excellent breakfast and beautiful wellness. Only two things could be criticized - lack of elevators and poor quality pillows in the room.

5 days ago

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Alina Szewior

current language - pl
tm-star

5.0

Cozy, clean, warm, great organization of the stay. Świeradów-Zdrój is a city with an extraordinary atmosphere, a big plus for the hotel for its location!

6 days ago

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Ewa Wojtkowiak

current language - pl
tm-star

5.0

We enjoyed the Elements Hotel, it has a great location.

6 days ago

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Celina Więdłocha

current language - pl
tm-star

5.0

There is a lot of food for breakfast, plenty of options and all are great! Elements is quite a large resort with many attractions and amenities. As for me, the rooms are super clean and spacious.

6 days ago

Maria Bieniek

current language - pl
tm-star

5.0

I highly recommend the hotel, very nice service, delicious breakfasts with a wide selection, everyone will find something for themselves. The pool and attractions for children are also very nice. I can't rate the hotel rooms because I stayed in the apartments which I highly recommend, large spacious beautifully decorated. From the apartments on the 3rd floor, there's even a nice view and I'll add that you don't have to worry about the walk from the apartments to the hotel for the pool or breakfast, it's really close.

7 days ago

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Józef Froń

current language - pl
tm-star

4.0

The rooms are clean and well-kept. I wholeheartedly recommend it, a nice hotel in a charming spa town.

7 days ago

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Martina Kupcová

current language - pl
tm-star

5.0

Rooms and pools very clean. The dining room is large and beautifully located.

8 days ago

Krzysztof Jarosz

current language - pl
tm-star

5.0

The hotel is wonderful, the rooms are of a high standard, delicious breakfasts are top-notch as befits a 5-star hotel. I especially recommend the Friday sauna ceremonies, wonderful sauna masters, excellently selected oils, lighting, and music. It's hard to describe in words, you just have to experience it :)

8 days ago

emila dolna

current language - pl
tm-star

5.0

Great place for families with children, lots of attractions for both young and old. Delicious food. The water and spa area are great. Very nice service. There are plenty of places around where you can find something for everyone.

8 days ago

R K

current language - pl
tm-star

5.0

My husband and I are delighted with the hotel and the service. A beautiful property, exquisite meals, great wellness area including a pool for children. Luxury at a very good price. We will definitely return and highly recommend 👌

8 days ago

Kati Pati

current language - pl
tm-star

4.0

Beautiful hotel with delicious breakfasts and our room with a breathtaking view😍👌recommend for a weekend getaway 👌

8 days ago

David Kocfelda

current language - pl
tm-star

5.0

Beautiful clean hotel, excellent food, entertainment for children and adults, we will be happy to return

8 days ago

Martina Kupcova

current language - pl
tm-star

5.0

We will definitely come back, great food and service. Plenty of activities for children, the pool nicely warm. Everyone pleasant.

8 days ago

Tomasz Łuczak

current language - pl
tm-star

5.0

The perfect place for families with children. A large number of activities with animators. Rooms of a high standard. The hotel is located near many attractions.

8 days ago

Zuzanna Łuczak

current language - pl
tm-star

5.0

I recommend

8 days ago

Tymoteusz Surynt

current language - pl
tm-star

5.0

I highly recommend the hotel, I spent a lot of time there at the turn of the last year. I believe it is one of the best facilities in the area.

8 days ago

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Marek Tałaj

current language - pl
tm-star

4.0

Everything was great during the trip, except for the view from the room and the insistent request for feedback :)

8 days ago

marcin jankowski

current language - pl
tm-star

5.0

We were at the hotel for 2 nights (over the weekend). Everything was great, we are satisfied. The room was clean and the walls were soundproof. The breakfasts were varied, tasty. You could order omelets :) Moreover, you passed the vegetable salad test, as it was without vinegar, prepared in the hotel (and not some ready-made from the store). I can't help mentioning that it was nice to meet the Polish boxer and world champion Tomasz Adamek in the hotel! He is a wonderful and unique person, and since he chose your hotel for his fight preparation, it means that the hotel maintains a high standard. Regards.

9 days ago

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Jerzy Filipowicz

current language - pl
tm-star

5.0

The dishes at the breakfast buffet and at dinner were tasty and varied. You can move around the area on foot and by car, as access is easy everywhere. The rooms are well soundproofed, clean, and beautiful. We liked everything. Excellent approach of the staff! The pool area is very comfortable, plenty of sun loungers, plenty of space in the changing room, and quite large pools.

9 days ago

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Tomas Mzyk

current language - pl
tm-star

5.0

💪👍️🔥 A wide selection of dishes in the buffet will surely satisfy even the most demanding. The hotel offers sauna ceremonies, it's worth taking advantage of them. The hotel is great, the apartments are excellent, very clean! Lots of greenery, trees, views of the mountains. Beautiful location. Thank you for the kindness of the staff.

9 days ago

Jan Ryba

current language - pl
tm-star

5.0

The hotel deserves the highest rating in every respect, very friendly staff, excellent breakfasts, spacious rooms with a nice view.

9 days ago

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Filip Gryczyński

current language - pl
tm-star

5.0

I am glad that the menu included not only sophisticated dishes but also traditional ones. Usually, hotel pools are cold, but Elements has a pleasant temperature. Everything was always on time, there is nothing to complain about. Wonderful views from the windows and balconies. Bright and clean rooms.

9 days ago

Piotr N

current language - pl
tm-star

4.0

The hotel room is large. The TV was also big, it's just a pity that it stands so low instead of hanging on the wall. With children, it's always hit or miss. As for the attractions, the pool is definitely too small for the number of guests. There is a playroom, but I wouldn't call it a playroom. The game room, well, maybe 3 machines were working. The staff is very nice.

9 days ago

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Vlastislav Patočka

current language - pl
tm-star

5.0

Nice rooms, bathroom with a bathtub, you can relax in the privacy of your own room.

9 days ago

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Bożena Talik

current language - pl
tm-star

5.0

I am very satisfied with the service at this hotel and will definitely come back. In the hotel SPA, you can take care of your appearance and well-being. Prices are affordable. Mega clean, which is very important in any hotel. The dishes delight with their taste. Świeradów offers many attractions, I recommend choosing this hotel and seeing this beautiful town.

9 days ago

Bernhard Olschar

current language - pl
tm-star

5.0

Very nice hotel with young and friendly staff. Food fresh lots of choices.

9 days ago

Rhonda Król

current language - pl
tm-star

5.0

Our apartment was excellent and spacious, with the kitchenette being just perfect for someone like me who needs to follow a special diet. The walk to the main building was short, so coming back from the pool was not an issue. The breakfast was superb and varied over the three mornings we enjoyed it. All in all, for the price, it was a real bargain!

10 days ago

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Alicja Białecka

current language - pl
tm-star

4.0

The service at this hotel was very friendly and helpful. The menu is designed in such a way that everyone can find something for themselves. A modern resort that provides access to all amenities. The rooms are spacious, comfortable, and clean. Everyone will find something for themselves in this location, both in winter and summer.

10 days ago

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Małgorzata Salamon

current language - pl
tm-star

5.0

You can relax in the room, the fresh bedding is so nice :) The menu is composed in such a way that everyone can find something for themselves. I recommend using the hotel SPA, the service is very nice and there is a wide selection of treatments. It's worth praising the employees for their great work. The view from the balconies and windows overlooks the beautiful mountainous area.

10 days ago

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Marek Kachnic

current language - pl
tm-star

5.0

Beautiful, comfortable bedroom with a balcony and a comfortable bathroom - what more could you want? We are delighted with our stay, everyone found something they like in this hotel. Great time spent, active and diverse. The location of the hotel offers a range of possibilities. Extremely nice service throughout the facility. Rich menu.

10 days ago

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Jana Dvořáková

current language - pl
tm-star

5.0

Tastefully decorated SPA area, clean and cozy. Everything is perfectly cleaned and smells nice. Very nice and helpful staff. Breakfasts very varied and tasty.

10 days ago

Archie skwarczewski

current language - pl
tm-star

3.0

This is not 5 ☆

Maybe 3+, because a lamp, kettle, or hairdryer do not make it so.

Too big, but that's visible,

This type of facility will always have shortcomings - with service, parking, and the number of guests, crowding in the Restaurant, sauna, or pool.

That's why we chose a stay during the week and not the weekend

Plus - spacious rooms and balconies and a kitchenette in the Apartment part.

Extra wish for sleeping on the sofa - fulfilled (the sofa is hard - advantageously)

Many minuses -

Restaurant - skipped, life teaches that a better kitchenette and silence are preferable

visiting Czech brothers, where lunch costs 25-50 zloty (roasted pork knuckle) and a real mug beer - 10 PLN

-Apartment building no. 1, probably the closest to the main Hotel, the rest are already a solid walk away

Water for tea / tap water - smells (pipes/installation?)

-Making money on parking as a hidden fee

-Lack of communication pool/Spa - Apartment building no. 1

Nonsensical stairs to the ground floor/to the elevator

- The service from the machine issues and sends a receipt without address/details by email instead of an invoice

without asking for whom and the shift manager insists like a broken glass that it's the customer's fault and the law does not allow to change it - clearly an employee's mistake at check-in/key collection.

Wellness

Neutral - adult sauna zone, large Finnish sauna, drinking water/lemonade replenished.

Minus - Lounge probably 5 loungers, lack of silly benches to sit for a moment, no separation of women/men and there should be.

Of course, it's a matter of the designer/investor and not the service, but we are rating the facility.

Skiing - I don't see it in this category

11 days ago

Paweł Łuźniak

current language - pl
tm-star

4.0

Weekend stay, very pleasantly spent time. Spacious room, tasty food. The problems - playing catch with the elevator, crowded at the pool, and a gravel parking lot without sidewalk access.

11 days ago

jerzy jatczak

current language - pl
tm-star

5.0

The hotel is perfectly located for both walks and ski trails. Very clean, nice service. I recommend

11 days ago

Dorota Hrabia

current language - pl
tm-star

5.0

I highly recommend this place. The service is top-notch, helpful and responsive to guests' needs every step of the way. Very nice rooms with a beautiful view. The hotel also provides entertainment for the youngest guests - animations. The food served there is very tasty and diverse. The biggest advantage of the hotel is pointed out as the pool area.

12 days ago

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Diana Koutná

current language - pl
tm-star

5.0

Plus for a wide selection of fruits, desserts, and constant replenishment. The service throughout the hotel is excellent, the staff is very nice and helpful. Hotel Elements is an excellent starting point also in the Czech Jizera Mountains. Beautifully decorated interiors, practical and comfortable. The hotel is large and has many attractions, but still gives a feeling of coziness and comfort.💯🔥💪💪

12 days ago

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Krzysztof Łobodziec

current language - pl
tm-star

4.0

The Swedish table works very well, we take as much as we can eat. I love Świeradów-Zdrój and recommend this hotel to those who appreciate active recreation.

12 days ago

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Michal Adamec

current language - pl
tm-star

5.0

The hotel is in a nice location in the spa town of Swieradov Zdroj, with the possibility of walks by the mineral spring and colonnades, cafes, restaurants, or attractions such as the great Skywalk lookout tower and the excellent Italian restaurant La Gondola. Beautiful and well-maintained city parks in the town. The hotel is new, clean, and fragrant. Very pleasant staff at the reception, oversized rooms with plenty of space, including a sofa, TV, and wardrobes. I really appreciate the simple and intuitively functional in-room safe at no extra charge, great! Excellent wellness area with several saunas and a fairly large pool, 2 whirlpools + 1 large one. Luxurious scented cosmetics used for washing in the bathrooms. ❤️ The hotel has a pleasant lobby bar and even had live music, very enjoyable. Breakfast was absolutely exceptional, a wide selection of fresh items. We highly recommend the hotel, it deserves a 5* rating. 👍️

What could be improved

There are several levels of parking upon arrival and unfortunately it is not clearly marked which one you can choose. Additionally, it is paid. The way to the parking lot in the hotel is also poorly marked, some are even through the sauna. Therefore, it is best to leave the car at the temporary 15-minute parking by the reception upon arrival and proceed to check-in, where the reception will gladly explain everything. The garage parking costs 60PLN, outside parking costs 30PLN/day, which seems quite high to me. The entrance/gate to the upper garages is narrow and unnecessarily stressful for larger vehicles. 🔥

12 days ago

Radim Urban

current language - pl
tm-star

5.0

Great food, beautiful hotel. Absolute satisfaction.

12 days ago

Dominik Wójcik

current language - pl
tm-star

5.0

Nice, clean, tasty, and pleasant. You can feel that you are in a 5-star hotel. Child-friendly hotel.

12 days ago

Jankes Gostyń

current language - pl
tm-star

5.0

I recommend a great place

12 days ago

MR.MAIK ADAMS

current language - pl
tm-star

5.0

Hotel in a nice location of the spa town Swiéradov Zdroj with the possibility of walks by the mineral spring and colonnade, cafes, restaurants, or attractions such as the great Skywalk lookout tower and the excellent Italian restaurant La Gondola in the center. Beautiful and well-maintained city parks in the town. The hotel is new, clean, and fragrant. Very pleasant staff at the reception, above-standard large rooms with plenty of space, including a sofa, TV, and wardrobes. Communication in PL, EN, but also in Czech to a minimum. Hotel/Room Instructions are even printed in CZ for you. I highly appreciate the simple and immediately intuitive functional room safe at no extra charge, great! Excellent wellness area with several saunas and a fairly large pool with a lifeguard. 2 whirlpools + 1 extra large one and a small pool for children with a slide. Luxury scented cosmetics for personal hygiene are used in the bathrooms. The hotel has a pleasant lobby bar and there was even a program with live music, very enjoyable. Breakfast is absolutely exceptional, a wide selection of everything and all fresh. Great coffee and Latte. We also saw several dogs ranging from pocket size to a mountain Bohouš, so the hotel is likely "Pets-friendly". We highly recommend the hotel, it truly deserves a 5* rating.

12 days ago

Biuro Rachunkowe K...

current language - pl
tm-star

5.0

We were with family for Easter and everything was perfect. We will definitely return to the hotel soon.

12 days ago

Jana Tumova

current language - pl
tm-star

5.0

Perfect accommodation and food.

12 days ago

Za Du

current language - pl
tm-star

5.0

Hello three great nights spent. Room great, food definitely a plus and service ok. I have been to three five-star hotels, this one was the best.

12 days ago

Ani Bar

current language - pl
tm-star

5.0

The 5-star Deluxe room contains everything needed for a several-day stay. The air conditioning works, there are good L'Occitane cosmetics (soap, shampoo, shower gel), the request for a mountain view instead of a construction site view was taken into account, as well as separate beds. Despite arriving around 3 pm, the room was already ready, and champagne was waiting on the table in an ice bucket.

There was no problem with external parking, however, during peak hotel occupancy, there may be a shortage of spaces. The room was soundproof, neighbors were not heard, a lovely scent was sprayed in the corridor, which improves the mood from the entrance. Skipping one day of cleaning means a free drink at the Lobby Bar - a very cool initiative.

The food was quite good, I only missed salt and pepper on the tables, quite a rich buffet. The only downside is the dinner time - until 7:00 pm - REALLY??? It should be at least until 8:00 pm, it is certainly a gesture towards the customer, because at 7 we barely made it back from the SPA.

The pool area is pleasant, although the pool is smaller than I thought. The children's area is located quite close, so the screams are a bit disturbing for relaxation, definitely too few sunbeds, but there is not much space for additional ones - here the pool itself is just too small.

The SPA treatments are focused on customer comfort, I felt well taken care of and my well-being was taken care of.

The hotel is located in a part of Świeradów close to the gondola lift (still closed during the week in April), to the SKY-Walking tower a very peaceful walk takes about 40 minutes, to the town center about 15 minutes.

I am very satisfied with my stay, the hotel met my expectations. I will definitely use it again in the future.

12 days ago

Kamilo

current language - pl
tm-star

5.0

I recommend it 100%

13 days ago

Halina Kurzyca

current language - pl
tm-star

5.0

100% recommendable in all areas. 💥⭐🌟👍👌

13 days ago

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Damian Kalbarczyk

current language - pl
tm-star

5.0

First class service. Gondola Ski&Sun very close, you can walk there. The breakfast and dinner buffet are impressive. The restaurant is also delicious. The hotel is kept clean at all times, which is important to me. The hotel is very big, and all the staff are very nice. There are many vegetarian options, which I really appreciate.

13 days ago

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Maciej Grycuk

current language - pl
tm-star

5.0

Another successful trip. The hotel is great, an improvement from the previous stay (even better). The food is great, drinks are top-notch, especially the pornstar cocktail with a real mark - this is what you expect from a 5* hotel. Another plus are the weekend concerts - on Friday a great saxophone performance and on Saturday a concert by the duo Max & Eryk. Add to that pleasant company and you have a recipe for a great time. I recommend.

13 days ago

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Adam Kupsik

current language - pl
tm-star

4.0

Great breakfast options, everyone will find something for themselves.

13 days ago

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Monika Domino

current language - pl
tm-star

5.0

The hotel is located close to mountain trails, but also restaurants, which is a big plus. Very high standard of service at the hotel, as a Guest I must commend it. Rooms, as well as pools, are very clean. I recommend going to the pool and saunas, you can really relax. I was delighted with the variety of dishes at the buffet. A big plus for quickly renting a bathtub for a child. The hotel is very child-friendly.

13 days ago

Jakub Šesták

current language - pl
tm-star

5.0

Nice, modern hotel. Beautiful spa, little swimmingpool.

14 days ago

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Zebala Anna i Jan

current language - pl
tm-star

5.0

We are very satisfied with our stay. The service and food were excellent.

14 days ago

Mariusz Skalski

current language - pl
tm-star

5.0

I recommend we were and it was great

15 days ago

Artur Foreiter

current language - pl
tm-star

4.0

We spent the holidays at this hotel. Let's start from the beginning. There was a lack of communication between the reservation staff and the reception and direct guest service. One lady at the reception seemed to be employed against her will. Her rudeness and lack of willingness to help and explain the situation are not suitable for a 5-star hotel. The rest of the reception staff were always smiling and friendly, ready to help without any complaints. The food for my family (2 adults and 3 children) was excellent. Everyone found something they liked, although as we all know, everyone has different tastes. In my opinion, the hotel's downside is the elevators because we sometimes had to wait several minutes for transportation to the room, but it's a minor issue overall. The pools were okay. You could swim and sunbathe. There was a problem with the steam sauna area, but this is a common issue anywhere, and after reporting the problem, the pool lifeguards tried to address and resolve the issues. We had a superior room, which was really sufficient. The kids had enough space to play. The view from the balcony to the hotel entrance... But is it important? In the distance, you could see the mountains, so it didn't bother us. Children's animations - ours didn't use them, so we won't comment, although the room where they were held was well-equipped and very spacious, so that's a plus. The location is also okay. It's about a 20-minute walk to the center, so it's not too bad. New facilities are being built next to the hotel, and I don't know how peaceful it is during weekdays, but during our stay, it was really relaxing. I think I've covered the downsides, but the only other thing that comes to mind is unfortunately the breakfast and dinner times. It's a large hotel divided into two shifts. Maybe this could be arranged differently for an even better experience. And the last thing for the managers is the prices in the lobby... 🤦

Greetings and thank you for reading this at all 😁

15 days ago

NG Prot

current language - pl
tm-star

5.0

Very nice hotel, recommended, also for holidays with children!

15 days ago

Marzena Kuszczak

current language - pl
tm-star

5.0

Very nice hotel, highly recommended also for holidays with children! Beautiful quiet location, good for relaxing.

15 days ago

Tomasz Pietrzykowski

current language - pl
tm-star

1.0

A mile spent vacation with children

15 days ago

Jan Aper

current language - pl
tm-star

5.0

Great place

15 days ago

Anna Marusia

current language - pl
tm-star

5.0

Great stay

15 days ago

Wiktoria Łuczak

current language - pl
tm-star

5.0

Great place especially for parents with children. Lots of attractions for kids, nice service, beautiful apartments.

I recommend 👏

15 days ago

Karolina S

current language - pl
tm-star

4.0

Nice hotel with decent decor, quite friendly staff, and very good breakfasts. In my opinion, however, these 5 stars are probably overstretched because you can see some shortcomings, for example in the wellness area - both in the pool and jacuzzi, there was a constantly very unpleasant smell, making it difficult to relax. Also strange are the surcharges for sauna sessions at the hotel at such a level, and the hopeless paid parking, the option of 50/day underground, 40/day next to the hotel, and 30/day right next to it, and this option is literally black gravel on the mountainside - you come out of it right onto a steep street without a sidewalk so it's not very safe either.

15 days ago

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Jacek Uczynski

current language - pl
tm-star

5.0

Breakfast was until 11, even when we came at the end everything was available, warm and fresh. Sensational pool, warm, pleasant water and without crowds.👍️

16 days ago

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Jakub Lindner

current language - pl
tm-star

4.0

Nice location, on the main promenade of Świeradów 10-15 minutes walk.

16 days ago

Karo Pabu

current language - pl
tm-star

5.0

We spent Easter in this hotel. Huge plus for children's attractions and a wide range of animation programs. Rooms are very spacious, definitely larger than in most apartments. Big plus for two separate bedrooms. Wide selection of dishes for breakfast. I definitely recommend it.

16 days ago

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Jitka Vladařová

current language - pl
tm-star

5.0

Great location, close to the ski lift. Amazing food, we are all very satisfied. The restaurant is staffed by very friendly people, which is a big advantage. Each room has a balcony, where you can enjoy a morning coffee with beautiful views.

16 days ago

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Ivan Rameš

current language - pl
tm-star

5.0

Elements resort with all amenities. I recommend this hotel on the map of Świeradów. It is visible that the employees put a lot of heart into their work. The room is clean and smells nice, the hotel is well-maintained. Great hotel, excellent location. The food at the hotel is top-notch. Very tasty.

16 days ago

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elżbieta dolata

current language - pl
tm-star

5.0

Tastefully decorated SPA area, clean and cozy.

17 days ago

Łukasz Mikołajczyk

current language - pl
tm-star

4.0

I am a bit disappointed even though the hotel is generally OK. Great saunas, spacious, well-insulated rooms! However, I was very disappointed at the beginning because I booked two rooms for Easter and I wanted them to be next to each other. I was informed over the phone that it would be possible. Upon arrival, it turned out that we did not have rooms next to each other and nothing could be done about it :-( hence my irritation.

17 days ago

Kyrtap LoOomes

current language - pl
tm-star

5.0

A great hotel, stayed here spontaneously 😜. The staff is very friendly and helpful. The room was clean and very modern. The view is unbeatable 🌅😲. The only thing I find a bit unfortunate is that the pool only opens at 10 am, the second is that you don't get coffee outside the opening hours of the bar or restaurant. The instant coffee in the room is terrible 😐..... All in all, it was a very pleasant stay. I would love to come back here. Thank you very much

17 days ago

Daniel Moroch

current language - pl
tm-star

5.0

For us, a 5-star hotel, great relaxation.