Name: TEFL Professional Network Ltd
Rating: 3

Grade

Language

Company comment

Good Day. Thank you for your review. A registered job-seeker may apply for posts advertised on our platform by submitting a copy of their resume and a cover message. The recruiter never has access to a job-seeker account, therefore may I assure you that your TEFL.com account was not hacked. Instead, it would appear that the school’s site, contact details and email address was cloned by a scammer and used in a recruitment advertisement potentially on any number of recruitment websites. As with the majority of job websites, we do not validate any employers recruiting on our platform. We make this clear via the information we include with each job post in that as a resume contains sensitive personal data, by submitting a job application, the job-seeker is giving permission for the information to be shared with a third party. This is also covered in our Terms and Conditions which the job-seeker accepts to use our service. In addition, we also state that we do not check the identities of those posting job adverts or the contents of the adverts, or guarantee they are genuine. This reflects our role as a conduit between job-seekers and those posting jobs. Further, we advise job-seekers to exercise due diligence and fully research employers and request references where appropriate. In this instance, when we were made aware that the post was suspicious, we took immediate action to suspend the recruiter account, pending investigation and contacted all applicants. After ascertaining the contact details of the genuine school, we contacted the school and were informed that they were not recruiting. We then again contacted all applicants informing them of the situation and advising them not to respond to any communication from the alleged recruiter. We also reported the matter to the UK Information Commissioner’s Office (ICO), National Cyber Security Centre (UK) and opened a police report with Actionfraud.police.uk.

My account was hacked through a fake job posting, allowing scammers to access all of my personal data via TEFL.com. Although the site responded quickly by taking down the ad and contacting the associated school, the damage had already been done, and my data was compromised. I believe they need to implement stronger screening measures for job postings and recruiters to better protect jobseekers’ data and uphold trust in the site’s security.

16 days ago

As usual, an efficient easy-to-use service which produces results. We always use tefl.com to recruit teachers. We have found it to be the most efficient option.

about 2 years ago

Great!!

over 2 years ago

I really recommend it!

over 2 years ago

Overall it was a very easy and smooth process. The only issue we keep having is that many, many people apply who don't have the qualifications we are asking for, and they even don't apply for the right job! However, the experience with tefl.com has always been great so no complaints there at all.

over 2 years ago

Company comment

Many thanks for your kind comment. We're very pleased you've had a good response.

Great and fast service! Highly satisfied with the responses we got!

over 2 years ago

Fantastic response rate as always. This site always delivers excellent candidates.

almost 3 years ago

Let me start by saying I do not rate the company badly - I have plenty positive precious experiences, but this one wasn’t great. Nearly all, bar maybe 2, were applying for a teachers role…we were not advertising for a teacher this time. Secondly, one of the major criteria was the candidate needed to be fluent in Korean and not one candidate spoke Korean at any level. Just a poor experience on this occasion.

almost 3 years ago

Company comment

Many thanks for your kind words. I'm very pleased we've been able to assist in your recruitment over so many years. All the best in the future - Veronica

TEFL.com offer a very professional service at a very good price. We have advertised for teachers for over 15 years and tefl.com has always delivered. The after sales service is also excellent. Highly recommended.

about 3 years ago

Company comment

Thank you very much for your kind comments, we really appreciate it. With regard to the Company Profile field, currently it’s limited to 500 characters, however we will look into increasing this limit in a future update. Thanks again for your feedback!

We have been using Tefl.com for years and have always experienced a great service.

The page enables us to easily state all necessary information in clearly labelled sections so that candidates can browse without trouble. The advertisement is posted immediately and we are updates as soon as we receive a new application.

The CV format is well-formatted, which makes for efficient reading when it comes to finding out whether each profile would be suitable for us.

It would be beneficial if we were able to have a slightly longer word count on some advertisement sections (company and profile positions).

about 3 years ago

Company comment

Thank you for your feedback.

I appreciate the immediate service and delivery.

about 3 years ago

This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

Company comment

Thanks for your positive feedback. Much appreciated!

I was pleased with the number of good quality candidates. I think this was due to the high demand of online work.

about 3 years ago

Company comment

Thanks for your feedback. Sadly with the UK leaving the EU, it is now more difficult for British teachers to work in the EU, therefore many UK teachers are tending to look further afield.

The response wasnt higher fue to the time of year. I am satisfied with the service

about 3 years ago

Company comment

Thank you for your feedback!

Excellent certified English teachers and helped our organization. Thank you

about 3 years ago

Straightforward process

about 3 years ago

Great site! Great service!

about 3 years ago

Company comment

Thank you. We're glad everything has worked out for you.

We have been using tefl.com for the past few years and it has always proven to be a useful tool when advertising vacancies in our centre. Thanks!

about 3 years ago

Company comment

Thank you for your feedback and we’re sorry that you were let down by the 2 applicants. You were kind enough to provide us with the email addresses of applicants who either failed to attend interview or did not respond to your emails. We have checked the addresses and can confirm that three of the five email addresses you provided did not submit applications via the TEFL.com platform. We do have procedures in place when a complaint is received by a recruiter with regard to any applicant. Indeed, in the past some of these complaints have resulted in the termination of job-seeker accounts. I hope this is of some help and thanks again for raising this issue - Veronica

The service of TEFL.com was fine but the applicants were extremely disappointing. I had 2 people stand me up for scheduled interviews with no excuses or apologies and various people who applied for the job but never responded to me contacting them. In general, it was a frustrating experience due to the lack of seriousness from the candidates. I suggest you introduce a system for applicants to be reported/reviewed if they behave inappropriately as well as recruiters.

over 3 years ago

Company comment

Thank you for submitting your review. I have checked your account and can confirm that your advertisement generated 111 applications. Of these, 35 were applicants who considered that they had the right of employment in the EU. I note that you also received a number of applications from UK citizens. I would advise that since the UK left the European Union in January, 2021, we have continued to advise job-seekers with UK nationality that they no longer have the automatic right to work in the EU. We understand that citizens of Northern Ireland qualify for Irish passports and therefore EU citizenship. I’m not sure if you’re aware that we do offer a very useful tool for filtering applicants. Our Pre-Screen filter enables recruiters to block applicants who do not meet their criteria. For example the “EU” filter will only allow applications from job-seekers who consider they have the right to employment in the EU. All other applicants will be blocked (however the recruiter can review the resumes of all the blocked applicants). The Pre-Screen Filter also has a selection of other useful filters. For more information, please see https://www.tefl.com/recruiter/psi.html. I hope this information is useful to you and please do get in touch if I can be of any further help. Thanks again for your feedback. Veronica TEFL.com

Too many applicants without the right to work in EU

over 3 years ago

Company comment

Thank you very much for your review.

TEFL.com provides an excellent easy-to-use service for recruiters. It's fast and efficient and offers features which make it easier and faster to manage large numers of applications, something that busy language school owners can really appreciate. I have been using TEFL.com for about ten years now. I've never had any issues and I've always been able to find the right teachers for the job, which means I don't have to spend money advertising on any other platforms.

over 3 years ago

Company comment

Many thanks for your feedback, it's very much appreciated. - Veronica.

As an employer of English language teachers I am satisfied overall with the Tefl.com job ads service. The set up is quite intuitive and easy. The notifications to your inbox are very easy to manage and the site is very well known internationally so it offers a lot of exposure for recruiters. In conclusion the cost is fair so it's a good instrument for the ELT sector.

over 3 years ago

This review was in mediation process, however, the Customer did not read the message from the company within the prescribed time.

A massive amount of high-quality applicants in one place - saved lots of time and put minds at rest. Will use again.

over 3 years ago

Great site, great service. Love the alerts.

over 3 years ago

tefl.com - client reviews