Impressive fast response from the support team. The parcel was perfectly protected and arrived without the slightest damage. Delivery was smooth and hassle-free.

Had a failing 36V 10Ah battery, could not track down any replacement battery packs from manufacturer, so sent it to Bartek at City Lion to re-cell. They did so promptly, raised it to 36V 17.5Ah and the range has been extended. Excellent service thank you, regards, Matt

Excellent service in every way.

Quick turnaround.

Timely updates.

Clear explanations at every stage, from obviously keen and knowledgeable technicians . Very reasonable pricing. Supportive, polite staff.

Can't think of a single negative point to raise. Amazing to find such good service anywhere these days. Would recommend 100%.