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Reviews about torontodoorsandwindows.ca

grade:4.85

112Reviews

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Reviews about torontodoorsandwindows.ca

4.85

112Reviews

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3 months ago

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Madan Raja

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5.0

I had to replace a bedroom window - it was old, it had a failed seal and moisture was coming in. I reached out to 3 installers. Cost wise, two were similar including Toronto Doors and Windows. The third one was 3x the cost. I decided to go with Toronto Doors and Windows. I gave them the measurements and they gave me a quote. In a couple of days, they came to verify the measurements. They were on time.

I was told the Window would be ready for installation in 4 weeks. Around 4 weeks later got a message with an installation date and time. The installer was also here on time. He put floor protectors and completed the job without any fuss.

They were cost effective, punctual and the installation was clean. Hence, I would recommend them without hesitation. I now hope the window will last for many years. And if there is a problem I am confident that will get the necessary help. If not, I will update my review here.

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Company comment

Hi Madan, thank you so much for your review. Rest assured we stand by our product and service. We're hoping your window will endure for some time, however in the off chance it doesn't you can count on us to come make it right.

6 months ago

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Eric Rodrigues

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5.0

Our experience with Arash and the rest of the team was truly extraordinary. From start to finish they made every effort to make our vision come to life.

My wife and I, when traveling through Europe were inspired by the beauty of their classical front doors. We came to Arash with our vision and quickly set up a plan to make it a reality.

We engaged a stained glass artist to help us with the colored stained glass and the team at Toronto Doors and Windows were able to match a custom color based on our photos.

The end result is beyond our expectations. We recommend working with this company and would definitely hire them again.

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Company comment

Thank you for the kind words Eric. This was a one of a kind project for us as well. It was quite something coordinating all the features of this door. However it was well worth the teams effort.

6 months ago

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Rob Rateb

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5.0

I had the front door replaced at my house with a custom door from toronto doors and windows, all i can say is im very pleased, the door came out great it was exaclty as ordered and done in a very timely matter. It was installed with in the same day very smooth process would definetly recommend to anyone looking for doors or windows. Thank you again for your services.

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Company comment

Thank you for the review Rob. We appreciate your recommendation and please enjoy your new door.

6 months ago

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Ben P

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5.0

started shopping around for window companies in May. I solicited quotes from four companies, and was most impressed by Vitallii, the sales rep from Toronto doors and windows

for his professionalism, and attention to my needs. Super nice person, and not at all pushy!

Toronto Doors and windows installs windows from Vinylguard, which according to my research is a recommended window manufacturer (read thru the window forum on redflagdeals).

I was invited to visit the viynlguard showroom, and again were impressed by the professionalism and courtesy that was extended to us.

At the showroom, we were greeted by a person from the VinylGuard management team, and Arash from Toronto Doors (super nice person ). Both made every effort to address all our questions.

We left the showroom with good vibes about dealing with Vinylguard and Toronto Doors and Windows.

An important thing in selecting the window company is the installer. I did not want to use a company that subs out the work to different contractors. I was specifically

looking for a company that uses the same install team for all their projects. Toronto doors and windows I believe uses one of three teams for their doors and window projects.

Kyle being one of the teams, I believe has been with Toronto doors and windows for around 10 years. This was important to me, and was the team I requested for my installation.

Approx 6-8 weeks elapsed between when I signed the agreement until the actual installation date. Between that time, Arash was responsive to my query for updates regarding the installation date.

On the installation date, Kyle and his team arrived, and showed great care for my home; all work areas was protected with drop cloth and swept clean at the end of the day.

This was a four day installation; every day I would follow up with Kyle with any concerns, which were promptly addressed. On one occasion, I noticed missing Caulk

around the brick of two windows, and marked it with a pencil. Surprisingly, without me asking this was taken care of.

Kyle and his team were fantastic; they went over and above the call of duty, and I would not hesitate to recommend them for your installation

team if you use Toronto doors and windows.

There was a problem with the lock on screen door they installed. Kyle tried to fix it, but later called in the problem. The same evening

I received an email from Arash letting me know "don't worry we will take care of it"!

It's not often you find a company that cares about their customers. Toronto doors and Windows in my opinion is one of these companies.

Gorgeous Windows, Customer Friendly, responsiveness, putting the customer first, are just some reasons I will recommend Toronto doors and windows. It all starts with a phone call!

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Company comment

Ben, thank you so much for sharing your full experience. Thank you for trusting us with your home. We are very happy to provide the service that we believe in and that customers deserve.

8 months ago

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Nuno Veiga

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5.0

Great experience. Lead time as expected. Professional installation.

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Company comment

Thank you Nuno for sharing your experience. We very happy that you are enjoying your new door!

11 months ago

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Mags Doehler

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5.0

The service Toronto Doors and Window provided was excellent fr the beginning. Arash was very easy to work with and very responsive. Install was great with the team Arriving on time and doing a great job. Highly recommend!

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Company comment

Thank you for your review Mags. We are very pleased with how your project came out and that we provided a service that you valued.

11 months ago

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Carmen MacDonald

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5.0

We recently replaced our patio doors using Toronto Doors and Windows. From the salesman, our initial contact person to the installers and operations manager, the service was excellent. Every effort was made to accommodate our requests. The doors look wonderful and have enhanced the appearance of the house.

I would certainly recommend this company to friends.

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Company comment

Hi Carmen! Thank you very much for your lovely review as well as your recommendation.

11 months ago

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Neil

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5.0

Very good experience working with Toronto Doors and Windows to replace a garage door with a four-panel sliding patio door on a garden shed. Arash was a huge help deciding on the right style of replacement door and Jasmine was in regular communication on the status of the order. The order arrived ahead of schedule and the door was installed soon after. The installers were easy to work with and the install was clean and professional. I will definitely be contacting Arash for future door or window installations!

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Company comment

Thank you Neil for sharing your experience. It means a lot to us . We look forward to working with you again!

about 1 year ago

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Sara Garrigan

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5.0

Randy the Sales Manager is very professional and was extremely patient. Kyle and his team did a great job installing some new windows and our new door. We are going to use them again when we replace more windows! I highly recommend Toronto Doors and Windows.

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Company comment

Thank you so much Sara. We are extremely happy we met your expectations!

about 1 year ago

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Colin Olford

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5.0

Recently had Toronto Doors and Windows replace 13 windows in my home. They were responsive but not at all pushy, willing to answer questions and revise the quote many times to meet my needs as we went through the process. They were direct and honest about the lengthy supply chain delays that would mean waiting many weeks for the windows to arrive, but when they arrived weeks early, they were prepared to work around my schedule to get them installed.

Come install day, the crew was on time and prepared. They were knowledgeable about the challenges of working in an older Toronto home, including dealing with plaster walls. They worked quickly and efficiently, working around my cats without complaint, and cleaning up thoroughly behind themselves. They completed the job on schedule in two days, save for some small plaster repairs which needed dry time, so they returned a couple of days later to complete that.

There was a small issue with a rebate which they sorted out quickly, including voluntarily refunding me a small amount as a result of a misunderstanding, which they owned entirely from the jump. The communication was excellent throughout, and everyone I dealt with was polite, positive, and friendly. The new windows look fantastic, both inside and out, and I'm very happy with the work they did. Highly recommend!

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Company comment

Thank you for the wonderful review Colin. We really value your business and appreciate you sharing your experience with Toronto Doors and Windows.

about 1 year ago

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R T

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5.0

Really easy experience, the installation team was great.

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Company comment

Thank you for your review!

over 1 year ago

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Curtis Simpson

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5.0

This company quoted a replacement of our front door & framing. They warned us of manufacturing delays, but the door arrived a month early. The install team was fast, efficient and really friendly. We had one small issue with a piece of weatherstrip about 2 months after install. I phoned them, they were out in a week to replace, no hassle, no charge. Go with this company, you will not be disappointed!

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Company comment

Hi Curtis, we very much appreciate you taking the time to leave this wonderful review. We are all glad you're happy with everything. Thank you.

over 1 year ago

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Mandariine R

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5.0

Due to timing, we used other services in the end... but just wanted to point out the professionalism of this company regarding their customer service. Jasmine has been really helpful in providing a quote, detailed info on windows style, and everything! No rush, no pressure, and also followed up if we had any questions...

If we have any other projects, we'll keep them in mind for sure!!

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Company comment

Hi Mandariine, thank you kindly for your thoughtful review. Sometimes production timelines are out of our control. Nonetheless, I hope we can do something for you in the near future. Enjoy your evening.

over 1 year ago

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Terence D'Souza

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5.0

We are extremely happy with the service we received from Toronto Doors and Windows. We replaced a lot of windows in our home and every member of the team we interacted with was excellent - from Randy and Arash who both helped us decide on what types of windows we wanted and gave us a complete, detailed and accurate quote, to Kyle and team who were extremely efficient, professional and respectful while installing the windows at our home. Everyone on the team was honest and communicative which was really great as there were no surprises throughout the process.

The team did a fantastic job on the installation and we have also received a lot of compliments from the neighbours on how good the windows look. I will definitely be using the team again when the time comes to replace our doors and I highly recommend contacting them if you are looking to replace your windows and/or doors!

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Company comment

Hello Terence, Thank you kindly for your wonderful review. We really appreciate the time you took to write this and look forward to working with you again.

over 1 year ago

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Alex MacDonald

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5.0

Toronto Doors and Windows Company was one of the 3 business we received quotes from for our total window/door replacement.

Randy Fortner got us a very competitive quote within a few days and was extremely professional and responsive to any questions we had.

we went a different way purely because we wanted fancy luxury windows, but definitely give TDWC a shot if you're looking for good quality at a reasonable price.

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Company comment

Thank you for the wonderful review. We hope to do business with you in the future.

almost 2 years ago

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Carol

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5.0

Great customer service from the first contact to the last. Everyone is very professional and knowledgeable. Our windows look great! We thank you Tabitha, Arash, Kyle and team!!!

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Company comment

Thank you so much for sharing your experience Carol! We are so glad to hear you are loving your new windows. It was our pleasure working with you :)

almost 2 years ago

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Lin Gitterman

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5.0

Very professional, a fair price and excellent installation and cleanup. Very pleased with this company.

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Company comment

We appreciate you sharing your experience with us Lin!

almost 2 years ago

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Patrick Crawford

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5.0

The team at TD&W Company were great. Added a third floor addition, as well as redoing our windows on main and second. Answered all our questions quickly, and the install went super smoothly. Thanks!

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Company comment

Thank you Patrick for your wonderful review. We are always glad when the process and outcome go smoothly!

almost 2 years ago

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Lindsay Corlett

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5.0

Great experience with Toronto Doors & Windows.

- fast to respond

- clear communication with updates along the way

- on time on service day

- great quality door

thanks guys!

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Company comment

We LOVE hearing feedback from our happy customers.Thank you for sharing your experience with us for others to see :) Enjoy your new door!

almost 2 years ago

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Andrew Roach

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5.0

We are so happy with Toronto Windows and Doors. They cut out our old windows and brick, installed beautiful french doors and even matched the moulding on the inside! The work was done with pride, care and an attention to detail. Also, everything went much faster than we expected! We will be calling when we need new windows!

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Company comment

Thank you kindly for your review. We aim to please.

about 2 years ago

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Samantha Swenson

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5.0

Reliable, prompt, door looks and works great.

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Company comment

Thank you for your review Samantha! Glad you are loving your new door :)

about 2 years ago

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Melissa Cabillan

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5.0

I can’t say enough about the level of service and professionalism I received from start to finish. Arash, our sales manager, guided us through the process and provided us with multiple options that would match our orange brick. The two very friendly gentleman that installed our door were very quick and when they were done, we loved it. It took us about five months to get the door (which was around the same timeframe I was quoted by other companies) but that was beyond something they could control. If you’re looking for a new quality door, I highly recommend Toronto Doors and Windows.

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Company comment

Thank you Melissa for sharing this. Your positive feedback means a lot to us.

about 2 years ago

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Vincent Chen

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5.0

My friend got his windows replaced 10 months ago and recommend Toronto Doors and Windows to me. After my installation completed, I understand why my friend recommended, because they are amazing. I got them replaced my 11 windows and 2 patio doors. They are professional and responsive. Project completed on time and I am very happy with these new windows. Definitely would recommend.

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Company comment

Good afternoon Vincent. Thank you kindly for your wonderful review. We are very pleased to hear that you are happy with the outcome.

about 2 years ago

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Emma Gillies

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5.0

Front to back this was a really great, seamless experience. My husband and I are new homeowners and knew next to nothing about ordering a new front door, but the whole team at Toronto Doors and Windows was super responsive and explained a lot of the finer details (Niel was my primary contact). Like everything else during COVID, leads times were originally quoted as being approx 12 weeks for a new door, but from the time I first contacted the company to having our new door fully installed was only 5 weeks. Installation by Kyle was a breeze and the door looks immaculate! Highly recommend this company.

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Company comment

Thank you for taking the time to share your easy and breezy experience Emma! We're so glad you are happy with the finished product and service.

about 2 years ago

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Justin Smith

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5.0

Amazing company. Super happy with our products and their service.

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Company comment

Thank you Justin for taking the time to share your experience with us here at Toronto Doors and Windows. Very glad to hear you are super happy with everything!

about 2 years ago

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Jackie Street

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5.0

We are very pleased with the excellent service Toronto Doors and Windows Company provided. The salesman, Randy Fortner, helped us choose exactly what windows we needed and Kyle's crew did an amazing installation job. As promised, they used waterproof drop sheets to protect our floors and white broadloom and cleaned up exceedingly well.

We certainly would recommend them to others.

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Company comment

Hello Jackie and Chris. Thank you very much for your review. It was our pleasure to provide you with what you were looking for.

about 2 years ago

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Doug Baerlein

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5.0

You can buy from Toronto Doors and Windows with confidence. In our case we were not initially happy with how some interior shutters were reinstalled as part of our job, and both the sales manager Arash and the lead installer Kyle were on the issue right away to fix it literally the following day. Will be a repeat customer in the future.

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Company comment

Thank you kindly Doug for your review. We look forward to helping you out for your future projects.

over 2 years ago

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Helena Ferreira

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5.0

We used Toronto doors and windows for two projects. One was for my personal house and one was for a new build. From the minute I reached out to the date of delivery/installation the service was exceptional. We worked with Arash who was a dream to work with. He was professional, courteous and always available when we had questions. Very happy with the service that was provided and would use them again in a heartbeat.

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Company comment

We really appreciate you sharing your experience working with us on both jobs Helena!

over 2 years ago

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Rob Assimakopoulos

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5.0

Tier 1 professionalism from the first point of contact to the very last seal on the new windows. The order taking, service, craftsmanship and quality of the product met and exceeded our expectations. Highly recommend.

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Company comment

Thank you Rob for sharing your experience with Toronto Doors and Windows and your recommendation!

over 2 years ago

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Next Level Enterta...

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5.0

These guys did an amazing job of our renovation project! Installed new windows and large sliding patio door. Product quality was great! Service was excellent! Even when there was an error with one of the windows ordered, Arash very quickly and professionally took care of it immediately and replaced the item and installed it in under a week!

They also took the time to clean and polish all of the newly installed windows and doors before they left!

I would recommend them to everyone, and our friends and parents are planning on hiring them next year. Thanks again!

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Company comment

Many thanks for taking the time to share your experience and kind words!

over 2 years ago

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Stacey Renee Music

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5.0

Toronto Windows and Doors was one of the absolute, best decisions that we made in regards to our renovation project and would recommend them 100% to anyone looking to replace their doors / windows to their home. They were always extremely quick to reply, and provided the most professional service whether on the phone, email, or in person on the job site. We ordered and had 6 windows and 2 doors installed and the products and installation service were top notch! They were also happy to come to our job site to give us a quote with out deposit and even repaired another door that another contractor damaged free of charge. Arash & Kyle were so wonderful, and we will be recommending Toronto Windows and Doors to all of our friends and family and will be using them again in the future!!

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Company comment

We are so happy to hear you had a wonderful experience working with the team here at Toronto Doors and Windows Stacey :)

over 2 years ago

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Alison Matthews David

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5.0

We live in a drafty old Victorian townhouse without central heating and we just got 7 windows and a door replaced. We couldn't be happier with their customer service, professionalism and painstaking attention to detail. Every window was a different size but they custom made every in their local factory and I know we will spend a much cozier winter in our house thanks to the fantastic experts at Toronto Doors and Windows! Thank you!

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Company comment

Thank you very much for sharing your experience Alison. Wonderful to hear how happy you are with everything, and now you can enjoy the beautiful winter through your new windows!

over 2 years ago

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Amanda Robins

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5.0

I want to express my sincere thanks for the completion of the door installation.

Arash - you were right, the new mail slot does look fantastic, so thank you for your patience with my hesitation and for going the extra mile to procure this for us.

Vadim - thank you for the beautiful workmanship in your installation - we are very pleased with how the new door looks/feels and you are clearly very dedicated to your craft.

Tabitha - thank you for your ongoing excellent customer service and follow up. I really appreciate you keeping me connected along the way and your friendly, approachable style is an asset to your team.

Vitalii - thank you for your ongoing commitment to seeing this project through and ensuring we, as the customers, were very happy with the end result (Arash too).

We will definitely recommend your company to our own networks.

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Company comment

All our gratitude to you Amanda for your detailed and lovely review!

over 2 years ago

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Ian Menard

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1.0

Completed online form on work quote for 8 windows. Received call back within a few hours as I was completing detailed form and sending pictures. Received email the following day from a different sales person acknowledging receipt of my quote information and promising to provide my quote by end of business day. That was 7 days ago and still nothing further. Not a great experience and zero trust/confidence.

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Company comment

Hi Ian. We are very sorry that we didn’t get back to you in time with a quote. You have it in your mailbox now and we hope to earn your business in the future. Thank you

over 2 years ago

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Marlaina Lombardi

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5.0

Their customer service was exemplary and we are very satisfied with our new patio door. They opened up the door area for us as well and removed and replaced rotten wood we were unaware of. I would highly recommend.

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Company comment

Thank you so much for sharing your experience with the Toronto Doors and Windows team. Very happy to hear you are enjoying your new patio door Marlaina.

over 2 years ago

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Chris Langley

tm-star

5.0

We used Toronto Windows and Doors to install a 2nd storey door to a roof top deck. The team was professional, efficient and courteous, and installed the door cleanly. The door that arrived was unfortunately the wrong colour, which was a manufacturing error, however Toronto Windows and Doors was quick to resolve the issue without any concerns. I'd recommend Toronto Windows and Doors for their work and professionalism.

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Company comment

Thank you so much Chris for sharing your experience. At Toronto Doors and Windows we do everything we can to make sure our customers are happy! Very glad to hear the mistake was troubleshooted to your satisfaction.

almost 3 years ago

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Charles Finlay

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5.0

Toronto Doors & Windows did a great job installing our new front door. The work was of the highest quality. Arash was very helpful. I won’t hesitate to use them again.

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Company comment

Thank you for sharing your experience Charles! We always strive to provide our clients with the best service. Hope to work with you in the future again.

almost 3 years ago

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6digitking

tm-star

1.0

Spent over an hour driving to this location posted on their website which states is open but it's non-existent and has moved years ago

They don't answer their phone or return messages till hours big waste of time I won't suggest anyone using this company

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Company comment

Good afternoon. We do apologize for the inconvenience. This is only an office location, and our team has been working remotely for the last 1.5 years as you can image. Our manufacturers facility is by appointment only, and we would be happy to book something in for you. Feel free to call me personally, hopefully we could come to an amicable resolution and we can make it up to you. 416-999-4007 (Arash - Sales Manager)

almost 3 years ago

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marnie mac

tm-star

5.0

Given it was the peak of the pandemic in Toronto it was hard to vet companies to replace two sets of doors in our home. I liked how responsive Toronto Windows and Doors was right from the beginning and that continued throughout the order and install process. Chad & his team were a pleasure to deal with. We had two sets of doors to replace in our new home and Chad took lots of time to guide me on the best choice and options available. The estimated wait time from order to install was kept and the install team led by Kyle was efficient and quick. Kyle even ensured extra spray foam was done around the new doors where it had previously been lacking. He is very knowledgeable and ensured everything was done properly. We are really happy with our new doors and couldn't recommend Chad and his team enough!

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Company comment

We love hearing feed back from our clients. Very happy we could make this process a positive experience for you during these times Marnie!

almost 3 years ago

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Melanie Hider

tm-star

5.0

I had a wonderful experience with Toronto Doors and Windows from Day 1! Arash was the best sales person, very communicative and detailed and gave me great advice to save me money while getting me exactly the right product for me.

Kyle and the installation team were also just brilliant - very careful with my home while doing their work. The quality of their work was really good (they fixed up a lot of shoddy craftsmanship) and they went the extra mile even helping me fix a minor issue I had with another door. Kyle took the time to talk me through the work they had done and made sure the site was clean when they left.

Overall a wonderful experience. I would highly recommend this team!

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Company comment

Our customers are our number one priority at Toronto Doors and Windows. We are so happy you felt that during your process of working with us. We sincerely appreciate you sharing your thoughts Melanie!

almost 3 years ago

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Andrew Pilditch

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5.0

Very pleased with service from start to finish. Appointments made were kept, and Chad kept us informed on progress along the way. Installation team did a great job. Very pleased with final outcome. Good company to work with.

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Company comment

Wonderful to hear about your positive experience with us Andrew, thank you for sharing!

almost 3 years ago

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Adriane Castellino

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5.0

We are very happy with our new windows. All of the staff were professional, transparent, and responsive throughout the process. The lead time to get our windows was very reasonable and the windows were delivered exactly at the estimated date. The installation took only one day (6 windows) and the team was respectful of working around us. It’s been a couple of weeks and we’ve definitely noticed an improvement in temperature control in our home. We would highly recommend Toronto Doors and Windows.

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Company comment

Thank you for taking the the time to share your experience with us Adriane. Very happy to hear about the improvement of the temperature control, enjoy the new windows!

almost 3 years ago

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Adam S

tm-star

5.0

Very professional and customer-friendly company. Our window rough framing was off by a bit and they did not hesitate to help reframe it. It was a pleasure dealing with them. I would use them again and recommend them to others. Thank you Arash, Vitalli, and Kyle.

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Company comment

Thank you Adam! We like to think of ourselves as a 'customer centric' company. Glad you had a great experience with us and thank you again for sharing.

about 3 years ago

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Rhain Louis

tm-star

5.0

I had 7 windows replaced in my townhouse. The entire process from initial contact to final installation was professional, efficient and smooth. Kyle and his team did a great job with the installation, and I am happy with the Vinylguard product that was installed. Would fully recommend TD&W to anyone looking to get their windows replaced.

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Company comment

Thank you Rhain. We are always striving to make the process easy and efficient. We are happy to have delivered on that. Enjoy your new windows.

about 3 years ago

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Faheem L

tm-star

5.0

We had 24 windows and a patio door replaced by Toronto Doors and Windows, and overall had a great experience from Sales to Installation.

Sales: Worked with Arash to put together a competitive quote based on our needs. We found Arash to be courteous, responsive, honest and above all very flexible. He addressed all our questions/concerns either himself or connecting us to appropriate people including arranging a visit to the manufacturing facility. He put in significant effort to ensure that we were satisfied with the end product.

Installation: Kyle and crew completed the installation over 3 days. The team did a great job with the installation including cleaning up after each day. Kyle and crew were approachable, flexible, and professional throughout the installation process. We appreciated Kyle's attention to details.

We would highly recommend Toronto Doors and Windows!

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Company comment

We truly appreciate your review Faheem. Very happy to hear you enjoyed your experience with us!

about 3 years ago

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Gillian Brown

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5.0

Absolutely amazing service, from the beginning. I would recommend them to anyone getting their windows done. Chad was great to speak with and the installers were absolutely wonderful and professional. They were clean, very quick and pleasant. I also couldn’t be happier with the installation and product. There prices are also unbeatable.

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Company comment

Thank you so much for the raving review Gillian! It was absolutely our pleasure to work with you.

about 3 years ago

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Jen Arron

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5.0

We had a wonderful experience ordering new doors + windows for our home with Toronto Doors and Windows. Vitalii was amazing to deal with, very responsive, and always easy to meet and talk to. The installation was smooth and professional. I'd recommend them to anyone!

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Company comment

Thank you so much Jen, it was our pleasure. We are so happy to hear about your great experience working with us!

about 3 years ago

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Florin Neagu

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5.0

We had 6 windows replaced yesterday by Toronto Doors and Windows Company, and we couldn't be happier with the experience. The product is excellent, the installers polite, conscientious and meticulous and the overall experience from the first contact to completion was very professional. Highly recommended.

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Company comment

Florin, thank you for taking the time to share your positive experience working with our team. Enjoy your new windows!

about 3 years ago

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Kevin Riley

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5.0

The team that came in to replace 2 windows and cut out and install a new window were excellent. They’re Knowledgeable, kind and have excellent craftsmanship. From beginning to end, with the sales rep, accounting and those installing the windows, I had the same positive experience. I would highly recommend this company for any window needs you have.

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Company comment

Thank you so much Kevin for sharing your experience and kind words! We are thrilled to hear your feedback.

about 3 years ago

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Michael Binsted

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5.0

Phenomenal instal. Very professional, excellent communication. Super impressed with the result. Would hire again!

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Company comment

Thank you for taking the time to write such a kind review Michael. Very happy to hear about your experience working with us, you know where to find us in the future!

about 3 years ago

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K Dask

tm-star

5.0

We needed several windows replaced and sought out quotes from three different companies. The quote from Toronto Doors & Windows was competitive and reasonable. I appreciated dealing with Arash throughout the process as he was very easy to work with, he was not trying to upsell me, he replied to messages right away, and made every attempt to make sure we were pleased. Kyle and his crew completed the work over several visits and were always polite, worked quickly but with attention to detail. We are very pleased with the final product and would happily recommend TDW.

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Company comment

Thank you so much K for sharing about your process working with our team. We're so pleased that you are happy with your experience with us at Toronto Doors and Windows.

over 3 years ago

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spencer maliszewski

tm-star

5.0

I had no clue what the process was of getting new windows. Do I have to order windows from one company, and get another company to install them? How expensive is it? Luckily, this company was great at answering all my questions and concerns. I went with this company based on the many outstanding reviews they received. They kept a consistent flow of communication with me and even when the windows took a little longer than normal to come in, they would always drop a line from time to time with an update. I had Kyle and his team, like many reviewers did, and they were fast and courteous. They did a great job, and made themselves flexible around my schedule. The price was reasonable and if you are struggling to pick a window company, give these guys a shot.

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Company comment

We sincerely appreciate your kind words Spencer. Here at Toronto Doors and Windows our first priority is always creating happy customers in any way we can! It was our pleasure working with you and hope you enjoy your new windows for a long time to come.

over 3 years ago

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Tom McMurtry

tm-star

4.0

I had my windows replaced by TDWC and was very happy with quality, colour of the windows and the speed and competence of the installation.

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Company comment

Thank you for the review Tom. Looking forward to working with you in the future.

over 3 years ago

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Silvio Annosantini

tm-star

5.0

Amazing job on replacing my front door! Great product quality and customer service! Thank you.

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Company comment

Thank you Silvio. Enjoy your new beautiful door!

over 3 years ago

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Krystina Patton

tm-star

5.0

We used Toronto Doors and Windows for a few projects - from simple window replacements to expanding the size of our front windows and back doors - and have been very happy with them. We spoke to a few different companies for some of the bigger projects (something about the idea of cutting holes into our newly purchased house had me a little nervous), and the difference in knowledge, expertise and professionalism between companies was unmistakable. It was obvious that Kyle and his crew knew exactly what they were doing, that they did this work all the time, and that, no, in fact, my house would not cave in on itself if we cut a 6 foot hole in it to brighten up our living room.

Communication was efficient, the work was great, and they even went to the trouble to matching the trim of our new window to the rest of the house, allowing us to keep a bit of the architectural charm of our 100 year old house.

I would absolutely use Toronto Doors and Windows again, and would happily recommend them to a friend.

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Company comment

Thank you for the wonderful review Krystina. We are always pleased to have our customers return and have trust in us to get things done right.

over 3 years ago

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Rob MacKenzie

tm-star

5.0

I used Toronto Doors and Windows Company to replace the windows in the back of my home in Dec 2020. The staff were professional, responsive, efficient in their work, and friendly to deal with. I got quotes from other companies as well, and found this company's prices were very reasonable. They also did a great job ensuring the place was clean before they left, and that I was completely satisfied before they were finished. I am extremely happy with the result, and am now considering working with them again for the front of my house in the near future. I would recommend this company to anyone who needs theirs windows replaced. Job well done!

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Company comment

Thank you for the kind review Rob. We would be very pleased to work with you in the near future.

over 3 years ago

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carlos andrade

tm-star

5.0

The guys are great and polite and respectful do the work with pride very clean and clear up complete the work I would recommend this to anyone else thank you team great work.

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Company comment

Your positive review and recommendation means the world to us! It was our pleasure to work with you as well Carlos and, we hope you love your new windows and door.

over 3 years ago

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VAN HO

tm-star

5.0

I had a very bad experience with the previous contractor who ruined the most valuable part of my property - the almost-16-feet patio door outlook onto a park. I contacted Toronto Doors and Windows and their amazing team from the receptionist, the sale manager, to the technicians not only fixed the problem but also made it thousand times better. Great product and even more amazing customer service. Highly recommended!!!!!

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Company comment

Van, we couldn't be more happy that we were able to restore what is probably one of the most special elements of your house for you and, that you felt comfortable every step of the way. Thank you so much for your kind words. It was our pleasure working for you!

over 3 years ago

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Joel Regehr

tm-star

5.0

Incredible service. Friendly and professional. Cant recommend them enough.

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Company comment

We appreciate your kind words Joel. It was our pleasure working with you!

over 3 years ago

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Jigar Bhatt

tm-star

5.0

They did excellent job in installing windows and went above and beyond their duty exceeding my expectations. Thanks To whole team

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Company comment

We sincerely appreciate your kind review Jigar. So happy you enjoyed your experience with us here at Toronto Doors and Windows!

over 3 years ago

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Thomas Dowling

tm-star

5.0

We just purchased a new front door for my daughter's home, and French doors for the back. Lyle, Paul and Paul were our installers and their work was excellent. They were polite and extremely professional and did a great job. We also ordered a screen for the French doors and once again the installation and the product were top notch. We dealt through Arash, our salesperson and he made sure to follow up on all aspects of the purchase, quickly and efficiently. We are extremely pleased with our new doors and the service and quality provided by Toronto Doors and Windows.

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Company comment

Thank you so much for your business Thomas. We are thrilled we made your daughters home that much more enjoyable. All the very best.

over 3 years ago

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Christie Lockhart

tm-star

5.0

We were thrilled with our experience with Toronto Doors and Windows. From start to finish, the staff we dealt with were helpful, honest and upfront about expectations. Price was reasonable, and installation was completed over 2 days with very little disruption in our busy house. (7 windows and new front door).

I would highly recommend Toronto Doors and Windows. Thank you!

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Company comment

We couldn't be happier over your review Christine, it was our pleasure. Enjoy your new windows and absolutely beautiful new door!

over 3 years ago

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Dave Stocker

tm-star

5.0

Our experience with the folks at Toronto Doors and Windows Company has been excellent, start to finish. I was able to communicate with Arash about the specifics of what we needed and felt that he listened carefully and provided the right information in a timely way so that we could move forward. The installation team was skilled, efficient, and most importantly, friendly. Our original intention was to replace the windows at the front of the house, and if we were satisfied with the work, move to other areas of the house with old windows- we're more than happy to continue with Toronto Doors and Windows.

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Company comment

Dave, we truly appreciate you taking your time to share your experience and leaving us such a kind review. It was lovely working with you and we are looking forward to again in the future!

over 3 years ago

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Galia P

tm-star

5.0

Thank you so much, Vitali, Kyle, and the rest of the Team for the super job! Excellent work done with a lot of care!

Thanks again!

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Company comment

Thank you very much for the kind review Galia! It's great to hear you are very happy with your experience working with Toronto Doors and Windows.

over 3 years ago

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Melanie Moore

tm-star

5.0

We replaced almost all of the windows in our semi-detached home. Kyle and his team were so professional. They did a great job from coming into the home during COVID to measure, as well as the final installation. They answered all our questions. They dealt so well with my pets that were in the home during the replacement of the windows. They were so meticulous in cleaning up after themselves and ensuring our installation went smoothly. The high quality of any company are the employee's and installation teams that are onsite, the ones you invite into your home and put trust into their skills. To Kyle and his team, we can't thank you enough for all of your hard work, but we are so happy we went with this company for our installation!

For Toronto Doors and Windows - the company and the Account Executive Arash - corresponded well with us from estimate to keeping us up to date for install, and they make high quality windows.

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Company comment

Wow Melanie, thank you so much for the outstanding review! I will make sure this gets passed onto Kyle as well. We truly care about our quality of work and customers and appreciate your business. Feel free to reach out in the future if you ever need more work done. It was a pleasure working with you, enjoy your new windows! :)

almost 4 years ago

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bernie schmidt

tm-star

5.0

The four windows which were in the odd shapes of trapezoids and triangles, were delivered exactly according to specs and fit perfectly into their places in our cottage.

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Company comment

We are so happy your new windows were exactly what you wanted and that we were able to help you with your lovely cottage! Enjoy

almost 4 years ago

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N Miller

tm-star

5.0

Had our front and side doors replaced and from start to finish it was a stellar job. Very professional team, all-around beautiful job. Highly recommend them.

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Company comment

We are so happy that you are fully satisfied with your doors and the service. It was a pleasure working with you. Enjoy!

almost 4 years ago

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Jill Vanderzand

tm-star

5.0

Painless, professional, and beautiful results. Highly recommend. We look forward to working with them again soon!

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Company comment

Thank you so much Jill! We are thrilled that you're fully satisfied with both the service and results. Looking forward to working together in the future again.

almost 4 years ago

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Amy Badun

tm-star

5.0

From day 1, Working with Vitalii and Arash has been nothing sort of exceptional. Price, service, design, quality, speed and efficiency! The crew were timely, removed the old windows, perfectly installed all the new ones!! I cannot recommend these guys enough!! 10 out of 10!!

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Company comment

Thank you so much Amy! We are looking forward to completing your doors and seeing your beautiful home finished.

almost 4 years ago

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Logan MacDonald

tm-star

5.0

Excellent job on removing and installing a new basement exterior door. The door is an unusual size and had to be custom made but the whole process was painless. I should have done this years ago. Couldn’t be more pleased.

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Company comment

Thank you Logan. It was a pleasure serving you.

about 4 years ago

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Imp

tm-star

5.0

Best guys ever will definitely call again.

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Company comment

Thank you. Please call anytime.

about 4 years ago

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janet Crawford

tm-star

5.0

In the era of COVID, I had the pleasure of working with Arash, Kyle and Vitali. These gentlemen were the best part of my renovation. They kept me posted on delays, they helped me through this process (newbie), with humor respect and professionalism... and I haven't even got to the windows yet. My place looks amazing, the windows are GORGEOUS. Make my place look like a palace, I can actually see through them they are finished beautifully and professionally. I will most certainly recommend them and brag about how great they are at every chance I get. THANK YOU.

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Company comment

Wow. Thank you Janet. We are so happy that you enjoyed working with us. It has been a difficult time for everyone and we are glad there’s something in your home that makes you just that little bit happier.

about 4 years ago

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Rachelle Smith

tm-star

5.0

Amazing service!! Vitalii was great to work with, he was quick to respond to every question we had, the work was done efficiently and to a very high quality. We love our windows and would go back to this company for any future jobs!

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Company comment

Thank you Rachelle. It was a pleasure working with you.

about 4 years ago

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Geoff Bland

tm-star

5.0

Highly recommended. Personal friendly service and great prices.

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Company comment

Thank you Geoff!

about 4 years ago

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Peter Mylonas

tm-star

5.0

Had the pleasure of working with Toronto Doors and Windows on a few projects and I have nothing but good things to say. The experience was seamless. Their staff is attentive and always available. They also made sure we were happy before leaving the job.

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Company comment

Thank you Peter. You were very responsive and easy to work with. Looking forward to future projects!

about 4 years ago

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Paul Backewich

tm-star

5.0

Vitalii and his team did an excellent job replacing new doors and windows in our house and were very responsive for the few items that required a follow-up. We will be very happy to use them for any future projects.

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Company comment

Thank you Paul for your kind words. Happy to have served you well.

about 4 years ago

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Rav Toor

tm-star

5.0

These guys are amazing, on time and did what they said they would do!

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Company comment

Thank you Rav! Looking forward to more projects in the future.

about 4 years ago

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Christopher Dawes

tm-star

5.0

Excellent, efficient completion of a custom project: highly recommend this form to others wishing a solid product well deployed.

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Company comment

Thank you Christopher. You were a pleasure to deal with.

about 4 years ago

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Naomi Brown

tm-star

5.0

Amazing quality, workmanship, communication and installation. Totally exceeded my expectations and next time I won’t even bother getting a competing quote.

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Company comment

Thank you so much Naomi. We are very happy that you like your door!! Looking forward to doing more work for you in the future.

about 4 years ago

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Adam White

tm-star

5.0

Great experience with Vitalii and his team. Our door turned out beautifully. Installation was excellent and all of my concerns were addressed quickly and efficiently.

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Company comment

Thank you Adam. We appreciate your patience and are happy that the result was what you expected!

over 4 years ago

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Karen C

tm-star

5.0

Great service from initial consult through to installation. Very pleased with end result; Would highly recommend !

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Company comment

Thank you Karen. You were really such a fun and easy person to work with. We are very pleased that you are happy!!

over 4 years ago

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John Scannell

tm-star

5.0

Such a great product these guys have and a super efficient team to deal with..

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Company comment

Thank you John. It was a pleasure working with you.

over 4 years ago

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Tom Gilas

tm-star

5.0

Excellent experience with this firm from start to finish.

Initially met with Vlad? to get an overview of my door replacement job and to select a door. Then two more visits to measure. Final installation took Vitali's crew about 4 hours and was PERFECT. I have a great new lovely looking door both inside and out with no hassles. Well deserved 5 stars!

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Company comment

Thank you Tom. It was a pleasure working with you. Looking forward to more projects in the future.

over 4 years ago

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Aaron Key

tm-star

5.0

We recently had our front and back doors and a number of windows replaced by Toronto Doors and Windows as part of a renovation we’re doing and are really happy with the results!

Throughout the process they were very quick to respond whenever we had questions and Kyle and the install crew were great to deal with.

We had a mix up with our front door, but I was in touch with them to let them know and within minutes they’d called me back with two very reasonable solutions to choose from.

I was really impressed with how they handled that.

Thanks guys!

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Company comment

Thank you for the great review. Looking forward to working with you in the future.

over 4 years ago

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Peter Athanasiou

tm-star

5.0

I replaced a patio door and window at my Moms house, and I couldn't be happier. The crew was very professional, they completed the work in a couple of hours and left the place nice and clean. We could feel a diferance in the temperature right away . We will be getting our other windows done with them for sure ! Double thumbs up ! Even my mom was impressed.

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Company comment

Thank you for the kind words Peter. We are very happy that your mom is enjoying the new door and window!

over 4 years ago

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Hanna Ratjen

tm-star

5.0

This company installed a patio door in June 2017. They installed the patio door within a few hours and disposed of the old door. The installation was very well done. Today when the lock was blocked they came after my call within 30 min and repaired the door. I am very pleased with their service and highly

recommend them.

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Company comment

Pleasure doing business with you Hanna! Thank you for the 5 star review and hope your still loving your patio door.

almost 5 years ago

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Danielle Shaw

tm-star

5.0

Kyle and his crew were great. The patio door and basement window look fantastic and work so smoothly. They patiently answered my questions and did such an amazing job. Even though they arrived later than anticipated, they did not rush to get the job done by a certain time (especially for a Friday afternoon). Vlad was also a pleasure to deal with: respectful, pleasant and knowledgeable. I have absolutely no hesitation in recommending Toronto Doors and Windows.

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Company comment

Thank you Danielle. Very glad you love your new window and door and, enjoyed your experience working with the Toronto Doors and Windows team!

almost 5 years ago

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Allison Macleod

tm-star

5.0

I was really impressed with the work that Toronto Doors and Windows Company did for us. We needed to have three windows replaced within a very tight timeline (we had a baby on the way), and they were able to complete the project ahead of schedule. Vlad was very helpful over the phone, and coordinated the entire project efficiently. The quote we received was lower than ones we received from two other companies, and the whole operation was seamlessly organized. I would definitely recommend Toronto Doors and Windows Company, and plan on using them again for any additional windows we need replaced.

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Company comment

Thank you for your review, Allison! We are pleased to hear that we delivered on all the important customer touch points of our business.

almost 5 years ago

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Eleanor

tm-star

5.0

We are very happy to have worked with a great team of people who are very professional and knowledgeable about the products and the work that they do.

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Company comment

Thank you Eleanor for review

almost 5 years ago

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Heather Kirk

tm-star

1.0

Hoping to maintain the architectural integrity of our 1920s house and retain our historic windows, I was in touch with this company about simply replacing the storm windows. They recommended removing the old entirely and offered no solutions that would retain the character windows which we are carefully trying to protect and preserve. Other companies were more helpful. :(

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Company comment

We apologize that we did not have a suitable product for purchase for your home.

almost 5 years ago

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Julio Valle

tm-star

5.0

Loved these guys. Had them come over to give a quote and it was very reasonable. Within 2 weeks they were able to install my new windows. Very professional and clean when they were inside my home and did not week my plants outside my windows. Thanks Vitali!!!

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Company comment

Thank you Julio

almost 5 years ago

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Kunal Keskar

tm-star

5.0

Vitalli and Vlad helped us throughout the process. We had great experience with Toronto Windows and doors. Installation was good as well. I would definitely call them for our future window/door installations. Overall, Great windows and exceptional service.

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Company comment

Thank you Kunal for the review

about 5 years ago

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Kathryn Rebecca

tm-star

5.0

Vitalii and his team were great to work with. We love our new windows and doors! The quality of the product is wonderful and we especially love that they are made in Canada.

Highly recommend!

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Company comment

Thank you for your review. So glad to hear from you.

about 5 years ago

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Eric Veyt

tm-star

5.0

Amazing! From design to installation we found incredible value and quality - very highly recommended!

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Company comment

Thank you for your great review.

about 5 years ago

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Mitch Fairrais

tm-star

5.0

They were awesome! They were timely and thorough. They were easy to deal with - I didn’t have to worry about anything. I was very happy with the work they did.

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Company comment

Thank you Mitch Fairrais for your kind support and review.

about 5 years ago

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Alex Brogantz

tm-star

5.0

Vlad helped us pick the right windows. He made lots of suggestions on colour and style that would suit our needs. The install went great and they were very clean. Great job. Would highly recommend for replacing your windows.

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Company comment

Thank you for your review

about 5 years ago

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Julie Martin

tm-star

5.0

Super happy with Toronto Windows and Doors. They respond quickly, have very competitive pricing, they do a great job, and have fantastic customer service. We just had an issue with a door they installed two years ago (frost related), so I called them. Not only did they respond quickly, but they addressed me by name and knew exactly what job I was referring to. And yes, they fixed it within a couple of days! We will not hesitate to call them again when we need to replace more windows or doors. I highly recommend Toronto Doors and Windows - two thumbs up!

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Company comment

Thank you Julie, we really appreciate when we get to hear that what we do is the right thing. Looking forward to working with you in the future

about 5 years ago

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Sara Kheirkhah

tm-star

5.0

We had our back patio door replaced. Very good service.

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Company comment

Thank you Sara! we appreciate your business

about 5 years ago

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David Greco

tm-star

5.0

Great customer service and knowledge of products. They install Vinylguard Windows, which is one of the best if not the best vinyl window manufacturers in all of North America. Great company to deal with. Thanks Vitalii!

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Company comment

David, we appreciate the feedback! thank you.

about 5 years ago

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A Mondesir

tm-star

5.0

Had a great experience with Toronto Doors and Windows. Very professional, prompt and great quality. Even after having an issue from our end Vitalii was more than helpful and accommodating to rectify the problem.

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Company comment

Thank you very much for the great review. It was a pleasure working with you!