Medal-winning staff. You can really relax here in an intimate atmosphere. Delicious food, tastes even better than it looks! The internet in the hotel is very good. There is no problem at all to work from this place. There is a beautiful smell in the common areas and in the room. Beautifully situated, right next to the forests, you can admire the peaks of the mountains from the :) ❤️

The service makes you feel really special. A delicious breakfast, really rich and delicious. The selection is huge and excellent quality. Very nice and professional service. From the room we had a view of the Chojnik Castle and the panorama of the Karkonosze Mountains. We are delighted! A place where you can only think about rest. Everything is buttoned up to the last button.

The staff is excellent - tactful, polite and very committed. Great location in a quiet area of Sosnówka near Karpacz with a beautiful view! A wonderful place. The apartments are clean and very spacious. There is no problem with finding a parking space, which is very important! But there is no signpost in the vicinity of the Seidorf hotel, you have to ask at the reception, no information that in Kazalnica the reception is closed after 7 p.m., we managed, but it took a while A delicious dinner compensated for the first impressionWe also found wonderful weather, we covered the routes to Hala Szrenicka and Akademicka Strzeche and Samotnia-unforgettable moments, contact with natureThank you greetings Maria Miarzyńska with her husband and dog

A beautiful place where you can really recharge your batteries and take a break from the hustle and bustle of the big city.

A lot of attractions for children - kidsroom with animations, rope park, playground, swimming pool, cinema - the little ones did not complain about boredom. Minecraft workshops are also worth recommending - a nice gentleman leading and interestingly conducted. Kids happy :)

The food was very good. Although not all bain-maries were filled, and the dishes were repeated for breakfast, there was a lot to choose from and every dish was delicious. In addition, you can order pizza in the bistro until 10:00 p.m. - baked on the spot and very good.

The staff is always smiling and helpful.

The rooms themselves are clean and tidy. Refined down to the smallest detail. You can see that it is a fresh object.

Overall, the trip was very successful and we will definitely want to go back there :)

The restaurant and bar service is excellent. The best people in their profession work here. Clean and tidy, every corner very nicely cleaned. A beautiful place, close to nature. There are a lot of attractions nearby. An ideal place for winter holidays. It's great that the hotel has a large parking lot and it's free. You don't have to worry about the car. Dinners are undoubtedly a strong advantage of this hotel.

The food is tasty! Bistro Kazalnica impresses with delicious dinner dishes. Everyone - from the reception to the room service really great! I rate the cleanliness at a full set of points. I have no reservations in this matter. Swimming pool, Spa, gym, Kazalnica bistro - there is everything you need here! Beautifully located facility, near forest, nature and clean air.

Super service to make the whole stay even better! Due to the fact that the SPA offer is very rich, everyone will find something for themselves. I recommend floating! A nice place for a getaway with kids. The views are really impressive. It's beautiful here. Clean and tidy.

A fantastic place for families with children. Friendly and competent service, solving all problems. And delicious food for everyone. We recommend!!!

I rate the cleanliness very highly. About 10 km to Karpacz. It is very quiet and peaceful here. A wonderful place!

I was in Seidorf and I had huge expectations, because I loved that hotel :) A wonderful rope park, too small a swimming pool (I just happened to hit a crowd, the next day was supposedly better) rooms and the view was wonderful. I was a little disappointed with the food. That something was missing. And a coffee queue for 10 minutes. Maybe it's worth letting people from both sides serve food. And two slot machines although ( it was the May weekend )

A great place for families with children due to the playroom, the pool with a paddling pool could also have some attractions, but the important thing is that it is, the outdoor playground is great.

The downside is the terrible heat in the room, the temperature control does not work.

An additional minus for charging a fee for a cot contrary to the contract (according to the e-mail with the offer PLN 50 for the stay, and PLN 50 per night was charged) and after three requests still no refund of the erroneously charged fee.

The bad taste remains...

Delicious buffet breakfasts, there is a lot to choose from. The hotel staff is very nice and professional. A playroom is a salvation for parents :) The children are happy and the parents have a moment for themselves! Beautiful rooms, you don't want to leave. Very clean. Beautifully situated, directly next to the forests, you can admire the peaks of the mountains from the :)

To begin with, we need to make it clear that Kazalnica is not a hotel - as my daughter said, it is simply a block of flats in which several dozen different people have invested money. A place away from the hustle and bustle of Karpacz is a plus, a beautiful view, while the rest is simply an underdeveloped, quickly commissioned place at a cosmic price of PLN 800 per night. The name is FAMILY, and there is not a single dish for children in the restaurant, not even a simple chicken soup. Breakfasts served in a room with 15 tables for 150 rooms sounds like a joke, endless queues. Then breakfasts were moved to a larger room with 30 tables, but it was even worse, because only 3 people cleaned the tables and the girl couldn't cope, it was a pity to see them getting tired. You had to wait about 30-40 minutes to get to this coffee machine (one for the whole room), and the best thing is that the beverage dispenser and the aforementioned machine were located at the very entrance to the room and while eating, you can think what was happening there (crowd). Who does that???? Such devices are placed on the other side of the room, not by the scrambled eggs. On the plus side, the breakfasts were tasty after all, although it was the same every day.

The biggest problem of this place is the lack of air conditioning. At 20 degrees outside, it was 29 degrees in the room. At the reception I was informed that air conditioning is standard. After returning to the reception after an hour, another lady said that the air conditioning did not work because it was the heating season (May 1), which is some kind of joke, and if so, why did the radiators in the bathroom not work? The next day after the report, a gentleman appeared who was supposed to "fix" the air conditioning. It didn't help, a headache in the morning from uncomfortable sleep at 29 degrees is guaranteed. After returning to the reception, the unpleasant lady said that there was no air conditioning here (for 800 PLN per day!!) and I should open the window and ventilate. This is some kind of joke. The same thing in the children's playroom or restaurant, you went to cook, the staff doesn't know how to turn on the air conditioning and ventilation because she was NOT TRAINED FOR IT, complained one of the ladies from playing with children. On the plus side, however, the ladies tried to entertain the children.

I suggest hiring a real manager (e.g. from a 5-star hotel next to Seidorf, because it's the same owner/managers) and then it will work out somehow, because the potential in this "block" is there after all. The waiters are kids from the round-up, having no idea about the service, it was a shame to look at it. However, I'm afraid that during the holidays, at 35 degrees outside, it will be 50 degrees inside and people will start to lose consciousness due to the lack of air conditioning.

It is clearly a place to make money for investors, a few years will go somehow, dividends will be paid and then after a few years someone will appear who will do it properly.

There are only two elevators for the entire hotel. Getting to it is almost a miracle, especially in the morning when you go for breakfast.

I rate the whole facility and the experience in it very negatively and I will contact the manager of the facility in this matter. A small plus for the view and a place away from the hustle and bustle. I stayed in the facility with my family (4 people) in May 2024

I like this location. Views and walking routes are a big plus. The pool was clean, during our visit the water was very warm, without reservations. A very pleasant place, all nooks and crannies perfectly clean. Everyone will find something for themselves. Really good quality products. Very nice and polite people work here.

The staff creates a great, intimate, and very pleasant atmosphere here. There was no problem with parking, I am satisfied with the choice of this place. Nice rooms, lots of space, everything clean and fragrant. Hotel with beautiful views. Perfect location!

Breakfast buffet with a rich tasty selection. One thing worth improving is an additional coffee machine especially during the high season like the long May weekend.

During the long May weekend, there was a rich entertainment program organized for children and adults.

Nice pool, it's worth ensuring that the hours from 20-22 are really for adults. Unfortunately, many parents do not follow the rules.

Nice hotel, place - I recommend 👍️

Great hotel, close to walking spots. Perfect location for hiking. I met with nice staff. I have no comments on cleanliness. Everything as it should be! Breakfasts are great, you can easily have a full meal. Small pool, but sufficient. Plus for the warm water. And it's also nice that there are attractions for the youngest.

Rooms tastefully decorated and perfectly cleaned. It's great that the hotel accepts pets as I always travel with my dog :) The staff is very helpful. A big plus for great breakfasts. A large selection of fruits to choose from.

The only discomfort was related to the music when we had a room above the tent.

Clean, pleasant, and fragrant interiors. I felt comfortable. The staff deserves praise. There are many options for spending free time both in and outside the hotel. I am delighted with the location. The view from the window is first class! It's worth taking the option with breakfast, as it is delicious.

Ideal location - a very nice base for relaxation. The cuisine is of a great standard. Everything fresh and delicious. A very pleasant place, well maintained. The service is a definite asset of this place, very nice and helpful. In the hotel, you can use the swimming pool and gym. They have cool, professional equipment.

The hotel is located in a great place, with a nice view of the Jelenia Góra Valley. Tasty and healthy. A large amount of vegetables and fruits at breakfasts makes the meals not too heavy. The bathroom is clean and well-maintained. Pool, Spa, gym, Kazalnica bistro - everything you need is here!

The location is very attractive.

Lots of attractions for children, nice playroom, swimming pool, delicious food. Great for families with children.

Great, but there's no sauna.

Hello,

There was no air conditioning, it was too hot in the rooms! Queues for breakfast! Lack of skills in arranging drinks and food in the cafeteria so that people would not disturb each other! Breakfasts were good but poorly served!

The service is excellent in every situation. You can count on the help of the reception when needed. Pool, Spa, gym, bistro Kazalnica - everything you need is here! The location is superbly marked. Very close to Karpacz, but away from the hustle and bustle. Pleasant apartments, lots of space, everything clean and fragrant. A huge plus for the large, free parking lot. No problem finding a spot. And the playroom with animations is the biggest plus for the little ones.

The rooms are clean and smell new, just like the whole hotel. The only minus is the temperature in the room, we had on the 5th floor, the temperature after entering the room was +33 degrees, poorly working air conditioning

The service takes care of everything at the highest level. Everywhere is very clean and pleasant. You can see that the staff is really trying. The gastronomy is a plus. Wonderful location in the Karkonosze Mountains. Peace and quiet.

Very clean and aesthetic interiors. The staff is qualified and really helpful. Very close to Karpacz - about 10 km to the center. There is a large selection of juices for breakfast and dinner. There is a workspace in the room. Plus for fast internet.

Meals at the restaurant are phenomenal. Delicious and really good quality! Worth their price. The wonderful atmosphere is thanks to the staff. They take care of every detail. It's a nice place for a vacation. You can also organize an event or conference here. The hotel is in a great location, an ideal base for relaxation. I rate the cleanliness very highly.

Excellent breakfast, really rich and delicious. Huge selection and excellent quality of ingredients. Everything clean and fragrant. The staff is not overwhelming. Everyone cares about the comfort of the Guests. The pool is just right, there is also a playroom for children and a professional gym. Wonderful area, beautiful views. The location is ideal.

Very nice lady at the reception.

Sensational rooms - clean and fragrant. Great view of the mountain panorama. The perfect hotel for a weekend away from the crowds. It's worth taking the option with breakfast, as it is delicious. The rope park available in the summer season is a great attraction for children. Priceless joy! The service is medal-worthy - tactful, polite, and very committed.

The staff is very helpful. A plus is the playroom for children - the animators provided lots of creative activities! Although the Pulpit is located on a hill, access to the Hotel is very good. Clean and tidy. A very nice facility.

We are delighted with both the hotel service and the surrounding views. Beautiful large apartment well equipped. Pool, playroom, restaurant (delicious breakfasts and delicious pizza). Reception service A+ grade. Ladies are smiling, helpful, kind. I wholeheartedly recommend it to everyone.

I highly recommend adding half-board to your stay, as the buffet is really tasty! Beautiful room, there is a place to rest. Very large room. Bright and spacious. The well-equipped gym is also a plus. Wonderful facility in a quiet, peaceful area, away from the hustle and bustle of the city.

A forest under the nose and incredible views. Nothing more is needed for relaxation. The room is great, very nice and comfortable, with a large shower in the bathroom. Nice and friendly staff. They have great breakfasts, lots of options in the buffet - definitely worth trying. Well-prepared fun activities for children. No time to be bored 😉

Pleasant apartments, lots of space, everything clean and fragrant.

Stay May 1-3, 2024

2+2 children (ages 2 and 5)

The room was large, spacious, and clean but a huge downside was the lack of air conditioning and the high temperature in the room. At times, the thermometer showed 26 degrees Celsius or more. When we brought this up to the lady at the reception, we were told, "hehe, it's best to open the windows and remove the card to lower the temperature." But of course, I will report this to the technical department and someone will come and turn off the heating. We waited until 10 PM and no one came. The next day, my husband also raised the alarm and again, no response or action from your side. Removing the card is impossible because we can't just sit in a dark room or even lack the ability to turn on the TV.

Another minus for the lack of more children's chairs. A room for 120 people and only 2 high chairs available, where most are families with small children. When we pointed this out to the waitress, we were told, "there's nothing I can do."

The restaurant seats 120 people but has only one coffee machine. This created long lines.

The ladies at the reception were unsmiling as if they were working as a punishment.

But now for the positives.

A plus for the nice kids' club. The animators were great at entertaining the children, always smiling and pleasant.

The surroundings are beautiful, with lovely views.

The hotel itself is nice but there are many things that need improvement, refinement, and a lot of work for the manager.

I have nothing to complain about when it comes to cleanliness. A big advantage of the hotel is its location. You can get some fresh air! Large parking is a great thing. We had no problem parking. We felt very comfortable at Hotel Kazalnica. We lacked nothing. Hotel Kazalnica is really a wonderful place. Beautiful views and proximity to nature are addictive!

The staff cares about the comfort of the guests. Away from the hustle and bustle of the city, in a beautiful setting - a wonderful place. There are many options for spending free time, both in and outside the hotel. The breakfast is very tasty. Scrambled eggs, sausages, vegetables, and salads - there is something for everyone. It is evident that this is a new facility. It is very clean and tidy.👍️

Staff smiling, very friendly. Bathroom clean and well-kept. Rooms clean and spacious. Large selection of food during breakfast and dinner. The playroom for children is large and has many attractions. Nice intimate pool and paddling pool. Large parking.

Staff deserving a medal. You can really relax here in an intimate atmosphere. I can't say a single bad word about this place. It was wonderful and perfectly clean. The playroom is a salvation for parents :) The kids are happy, and the parents have a moment for themselves! The gastronomy is of a great standard. Everything fresh and delicious. About 10 km to Karpacz. It is very quiet and peaceful here. Wonderful place!

Wonderful, peaceful, and quiet place in the lap of nature. The view is even more beautiful in person! The service is discreet and helpful. It's quiet and very pleasant here. The food looks beautiful, smells, and tastes great. Continuously served and a huge selection.

The staff is nice and helpful. There is no problem with parking, it's large and additionally free. I am delighted with the quality of the food, everything is delicious! The hotel has beautiful views. We happened to have a room with a view of the mountains and the Sosnówka reservoir. Perfect location! I have no complaints about cleanliness. 🔥 A big plus for a very large and well-equipped playroom. A paradise for small children. Moreover, the pool with warm water was a nice addition to the relaxation. I recommend.

At the outset, I would like to say that there were several inconveniences, the rooms lacked air conditioning... Constant temperatures reaching 24-27 degrees...

Breakfasts were typical English breakfasts.. if you're a fan, it's okay... There was only one coffee machine for everyone, always a queue....

A queue even formed yesterday for breakfast... At least 5 families were waiting...

Dinner was monotonous and nothing special, not for the demanding...

But at least it was in a tent and we could accommodate and host everyone without waiting for someone to finish...

The rope park was listed in the attractions as open from to and was unfortunately closed despite the fact that the children received entrance bands.... closed but the lady at the reception, not knowing it was listed in the attractions, tried to be eloquent and loudly talked over the information to something else despite that I showed her the plan right in front of her nose.. her name was like every second person in this hotel "I am learning"

The pool was cool for kids okay but for adults, it lacks a jacuzzi, sauna, ... But a big minus and I hope someone reads this to avoid tragedy... No lifeguard/monitoring what's happening at the pool..

Rooms clean and well-kept...

No privacy.. connected balconies... Completely unaware, I went to see a better view.. coming back I saw that we are not alone...

In summary

It was okay...

Will I return?? And recommend?? Answer: No.

This year's May Day holiday will long remain in our positive memories. The hotel is beautiful, modern. A playroom with animations for younger and older children. Gym, swimming pool with heated water plus a paddling pool for children (here I would introduce lockers and another changing room and some attractions for the youngest) but even without that it was not bad 🙂. Bistro. Trampoline park for kids with several obstacle courses. Beautiful playground with wonderful sand and sun loungers for adults. Fabulous views: lake, mountains. Peace and quiet! Rooms very well soundproofed, heavy doors from the rooms but you can hardly hear what's happening in the corridor. Water always warm 😉. Sun loungers on the balcony. Rooms very well equipped! Which was a huge plus because you really don't need to bring anything 🙂. The possibility of renting a travel cot and a baby bath was also a huge plus. There are many pluses to list here.

The only downside was the temperature in the room. During the day it was still bearable because you could open the windows but in the evenings and at night it was scorching. It reached up to 30 degrees in the room. Despite the air flow (air conditioning) because I don't know what to call it, it was hard to lower the temperature. Set supposedly at 17 degrees but it was not even possible to lower it to 22.

The staff was very nice and friendly, helpful and smiling. It was nice to talk and get advice 😉.

We are already planning to return in two months for the holidays 😎. See you 🙂.

Beautifully located property, probably the best hotel in Poland! Beautiful, quiet, and peaceful. There is a pleasant and calm atmosphere here. In such a climate, it is easy to regenerate. The food is delicious. A large selection of salads for breakfast, you can have a light and healthy breakfast 😉 Everything is perfectly finished and buttoned up. The SPA area is very exclusive. A beautiful place to rest and reset.

There is a rope park on the premises. We were here during the summer season, the kids were thrilled! Very tasty food. There is something for everyone. Really good quality products. The staff encourages returning to such a place. Very aesthetic interiors. The room looks like it's straight out of a catalog. Perfect location for relaxation. The views are truly impressive in person.🔥🤩💞🤩🥰

The beautiful view from the windows will remain in our memory for a long time. The best located hotel in the area 😉 The hotel offers a rich program of animations and attractions for children. Wonderful culinary workshops led by excellent chefs. Football activities with a very likable coach. Very nice service at the reception and in Bistro Kazalnica. We all felt well cared for. Warm regards, we will definitely return 🥰

Very good dinner. Tasty cream of white vegetables with choux pastry peas! Delicious! Great food. The cakes were very tasty, delicious bread, a wide selection of breakfast options.

Great food, worth buying extra because the buffet is very plentiful.

The service deserves a medal :) Very nice and polite people. A very large playroom for children. Plus for that :) It's also great that there is a gym. The breakfast buffet is mega rich, and the dinner is great. It's worth adding to the stay. Everywhere is very clean and pleasant. You can see that the staff is trying very hard. Although the Pulpit is located on a hill, the access to the Hotel is very good.

Very clean facility. The rooms are very bright. It's worth coming here for the weekend to rest and relax completely. Very good breakfasts. High-quality products, so you can eat healthily and nutritiously.

The service makes you feel truly special. This place smells of newness. No air conditioning and no bowling alley.

We were here for the weekend. Rooms nice, modern. They were hot. Great pool and kids' corner. What wasn't so good was the food. Most of the dishes were cold, but very tasty. The worst was some teambuilding of Poles, who from morning at 7(!) until three in the morning played loud music and made a mess in the tent under the hotel. Overall, the apartments left a good impression on me, the only thing I would criticize was the speed of the internet and the inability to connect to the network on the TV even though it is Smart.

The dinners were very tasty. You can eat healthily and nutritiously here without any problem. It is very clean. Everything is up to the standard of a five-star hotel. The service is top-notch. Very comfortable hotel - two elevators, a swimming pool, large parking, and a playroom for kids! Peace and quiet. A beautiful place where you can really recharge your batteries.❤️

You can tell it's a fresh facility. Nice service, we lacked nothing. Beautifully located property, near the forest, nature, and clean air. Delicious food and a wide selection in the buffet. Everything looks great! Great pool and gym. Plus for the playroom for kids.

The room with a kitchenette is a large space, bedroom, bathroom, living room, balcony. Large TV, fridge, stove with hood and dishwasher!! What more could a small family want!?

Great breakfasts, good quality cold cuts and cheeses. Very large selection.

The breakfast options are very extensive. Everyone will find something delicious.

Nice gym, it's not too big, but you can do a basic workout :) Very clean. Without the slightest reservations. All employees are very nice, eager to help, and very open. The breakfast is very tasty. Scrambled eggs, sausages, vegetables, and salads - everyone will find something for themselves. The picturesque location of the hotel makes it extremely special - it's a big advantage of this place.

Cold in the room. Too late response to the fault report.

The hotel is beautifully located, with a view of the reservoir on one side and a panorama of the mountains on the other.

Great place to relax, easy access and beautiful mountain views! 👍️

Location with a view of the Karkonosze Mountains. This is the best hotel in the mountains we have been to! Great activities prepared for children. There's no time to be bored 😉 There is a pleasant and calm atmosphere here. In such a climate, it's easy to regenerate.

A place away from tourist crowds, very nice service, but the rooms were hot and it was not possible to lower the temperature except by opening the windows.

Very clean place, perfect for relaxation. Very high level of service. Breakfast here is delicious and nutritious. Very wide selection of dishes. The area is beautiful, perfect for walking. Very large room. Bright and spacious. A well-equipped gym is also a plus.

The room and all common areas are cleaned perfectly. Cozy and very comfortable. Great hotel, close to walking areas. Ideal location for hiking. There is no problem with parking at all, it's large and additionally free. Very nice and polite people work here.

Great view of the mountain panorama. Perfect hotel for a weekend away from the crowds. The rooms look beautiful, they are large and spacious.

Nice intimate pool and paddling pool for children. Super, large playroom, with wonderful Lady Animators. The service is also of a high standard. The room and hotel are very clean. Everything is a big plus! We will definitely come back more than once.

Beautiful place and nice service 🤗

Great service, which made the whole stay even better! Great that the hotel has a huge parking lot and additionally for free. You don't have to worry about the car. The food here is very good. Delicious breakfast options, everyone will find something for themselves.

Perfect cleanliness and very nice rooms! Everything fits together perfectly. Great breakfasts. Lots of vegetables and a plus for sweets in the form of cake or croissants. Wonderful location. Mountains within sight 😊 Polite and tactful service.

Great playroom for kids! The animators were very engaged and nice :) Everyone - from the reception to the waiters was really great! We were pleasantly surprised by the quality of the food. It was very tasty. The breakfast buffet is really abundant. The hotel is in a great location - the views from the windows are great. The apartment is clean and nice but modestly furnished. It lacks a wardrobe and there are too few dishes in the kitchenette.

Great breakfasts! I worried about my diet unnecessarily because they serve healthy and delicious options!

The playroom is a salvation for parents :) The kids are happy, and the parents have a moment for themselves. The location is a big plus. The mountain views are impressive. Very nice staff, trouble-free, smiling, and helpful.

Everyone greeted me with a smile on their face, it's very nice. Fast internet allows for peaceful work from a beautiful place.

A place with a wonderful view. I have never been to a more beautiful place. Absolutely unique location - beautiful, quiet, and peaceful. Clean and fragrant bedding - perfectly clean everywhere. Very discreet and helpful staff.

There is nothing to complain about. It is very clean. There are animators in the playrooms who lead cool activities for kids. A big advantage of the hotel is its location. You can get some fresh air! Breakfasts and dinners are excellent. A big plus for a wide selection of salads. The service is simply brilliant. Discreet and very focused on the Guests' needs.

Great base for a weekend trip to the mountains or Karpacz.

Clean, great service.

Missing a café/bar with a view (which they have a beautiful one) or at least an outdoor garden.

(There is not even dessert/ice cream in the bistro :()

We will be back for the promised improvements and new attractions.

Beautiful views

The service is top-notch - tactful, polite, and very dedicated. There is a beautiful wild waterfall nearby, overall a great location! Delicious breakfasts. Bistro Kazalnica offers really tasty food. A very pleasant place, all nooks perfectly clean. A plus is the possibility to use SPA treatments at Hotel Seidorf. The facial treatments are phenomenal.

❤️ Everywhere was clean. There is nothing to complain about in this matter. 😉 A big advantage of the hotel is breakfasts and dinners. Delicious and nutritious meals. You can use the pool and gym on the hotel grounds. They have nice, professional equipment. It's worth coming here for the weekend to relax and unwind completely. Everyone is very smiley. You can count on the staff at any time.

The food looks beautiful, smells, and tastes delicious.

Great view of the mountains. Perfect hotel near Karpacz. Wonderful place, very clean and pleasant.

Hotel with beautiful views. Really good breakfasts with a variety of options and delicious pastries.

Wonderful location surrounded by nature, peace and quiet.

Very pleasant place, well-maintained. The pool is clean, during our visit the water was very warm, no complaints. Great meals. You can easily eat healthy and tasty here. Very wide selection. Beautiful hotel, located in a quiet and peaceful place, away from people and with a beautiful view. Wonderful staff, very helpful reception service.🔥👍️💪🚀💯❤️

Beautiful place. A true mountain refuge. Very nice access to the hotel, we found it without any problems.

Great hotel location. Large spacious rooms with a beautiful view of the wonderful mountains. One small, modest pool, crowded with children. The dining area was too small compared to the number of guests, resulting in a rather long wait for a meal. The food was very average in terms of taste and quality - poorly seasoned. I didn't feel taken care of as a guest, more like a "money leaver". Several times, by email and phone, I asked for a correct invoice to be issued. The hotel is definitely intended for families with children - rather younger ones.

The children's playroom is large and has many attractions. Nice intimate pool and paddling pool.

Hotel in a great location - the views from the windows are fantastic. The service is a definite asset of this place, very nice and helpful. A place where you can only think about relaxation. Everything is perfect to the last detail. It's worth taking the option with breakfast, because it's delicious! Everything is fresh and there's a really wide selection. Great pool and gym. Plus for the children's playroom.

The view of the mountains is impressive. Beautiful location with picturesque views and nature outside the window! Very tasty breakfasts - delicious cheeses and vegetables - worth adding to your stay. Very nice service. It's wonderful that they accept dogs. For me, this is a big convenience. The rooms and common areas are very clean.

Excellent breakfast, really rich and delicious. Huge selection and excellent quality.

The food is great, the hotel is very clean and comfortable. The service is top-notch. I highly recommend it!

Lots of attractions for children, cool playroom, very well equipped.

We arrived, rooms were mistakenly assigned to us first, we were told that some were already taken, which was not true, later that day it turned out that we had to leave due to the death of a close person, the stay was paid for so in order not to lose too much we said that we would leave the hotel the next day and friends would come on Monday in our place, I made sure several times that everything would be arranged correctly, the lady said that we had to check out and she would register other people, I gave names and surnames, but wait a minute, I said that if I check out, everything might be lost... so I did not agree to it, they can only do it when the people arrive in our place because the stay was already paid for. Friends arrived, there was a big confusion because no one knew anything... so a little mistake in terms of reception organization...

The reception and restaurant staff are very nice. No problem with finding a parking spot, which is very important! Delicious food, tastes even better than it looks! The hotel is in a great location. From Kazalnica hill, you can see the Sokole Mountains and the Jelenia Góra Valley. Very pleasant place, all nooks are perfectly clean.

The rooms look beautiful, they are large and spacious. A large parking lot is a great thing. We had no problem with parking. Peace and quiet - wonderful. Very easy access and wonderful views from the windows.