A non-serious company!

I ordered a product, it didn't suit me and I wanted to return it, but the company no longer responds to e-mails.

be careful with this company!

I sent more email for detalis about my return no.1718805 but without any answer from the Gomze store.

It is unacceptable! First and last order! I don't recommend!

Very bad. I made a return and did not receive an answer or money. I do not recommend

I placed the order on Monday morning, ONLY on Thursday they sent it to the courier...a total fail. If in 2023 it still takes a week for a package to arrive....

Gorgeous Adidas, a store with quality products, worth it

For a while, the magazin@gomez contact worked well. On Dec 24, 2022, my package was returned, today, January 26, 2023, no one answers and does not refund my money!

I'm Pavone Elisabetta I placed an order on December 18, 2022 and I never received it. I never received any email that the package had left and when it would be delivered to me. I tried several times to send emails but there was only an automatic response. Now after a month they tell me that the order has arrived and has been returned to the sender without any communication without any email.

Bad service I think what they communicated to me is all false. I advise everyone to shop on this site

Unsatisfied, I received the package empty, in the package there is the product box without the ordered product.

The parcel was picked up from a fan courier office and a verbal process was ordered on the spot together with a fan courier representative

The customer service is disappointing, they didn't reply to the e-mail and on the phone after waiting for more than 2 hours, no one answered the call.

Totally not serious about the return, in the first phase I received an e-mail in which they told me that the package arrived empty at them. Later, although they have been telling me for a week that they have returned the amount, the money has not entered the account and they no longer respond to messages. I do not recommend! You must complain to the authorities!

Good evening everyone, I also placed an order on Gomez.ro for some Hugo Shoes and today I received them via fan courier, I got home, opened the package and nothing... damn it. And I don't even answer the phone. !!!

Absolutely not, order placed on December 15th, received today, December 27th, practically unacceptable times, during the order the delivery was from 3 to 5 days, I had taken a gift for Christmas, obviously it arrived later and I made a bad impression x that the person has not received the order before his departure, gift not arrived to the person. Anyway I hope that my review will help improve the service a little. Other sites and shops are much more punctual

Extremely slow delivery. 14 days and I still don't have the package.

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