The handling of complaints and communication is terrible. It takes several days to get a response. They are not very helpful. They are also not good at refunds; I have been waiting for nearly two weeks for them to refund the price of the returned product. Of course, I paid the shipping costs twice, once when I ordered and once when I returned it.
Reviews about fitanu.com/hu
grade:4.95
35 935Reviews
12 weeks ago
Last week
Reviews about fitanu.com/hu
4.95
35 935Reviews
12 weeks ago
Last week
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2 days ago
Brigitta
1.0
2 days ago
András
5.0
Every time the package is delivered on time. Nice and perfect packaging. This is a very fair and professional business.
3 days ago
Bendegúz
1.0
After one use, the pants became very pilled at one point and had a thread running along it.
5 days ago
Henrietta
5.0
The shipment was thoroughly packaged, it was not damaged. The delivery was fast and smooth. The package arrived very quickly.
5 days ago
Anett
5.0
Everything was as it should be.
6 days ago
Anita
5.0
My order was confirmed very quickly.
6 days ago
Zoltán
5.0
The package arrived clean and the products were well wrapped. Overall, they met most of my expectations. Good little company. The store's employees must be appreciated, they do their job very well. The delivery of the order was accurate.
6 days ago
János
4.0
The product arrived in its original packaging. They provided excellent service. Huge recognition for the employees.
6 days ago
Eva
5.0
Thorough packaging, very secure box. Great staff and superb service. Delivered on time. My order was fulfilled immediately, I recommend!
6 days ago
Asztalos
5.0
I recommend this seller because of the lightning-fast delivery and the great communication. The packaging provided perfect protection for the products. Professional service, huge plus for their patience. Fast service.
6 days ago
Réka
5.0
Orders were fulfilled very efficiently.
7 days ago
Nora
5.0
Everything was fine, reliable site.
8 days ago
Szilvia
5.0
It is noticeable that they care about the customer. The package was very well wrapped. Good products at a favorable price, I recommend. The delivery was properly packaged and fast.
8 days ago
Jenő
5.0
At first, I was afraid to order the HH shoes, but now I say hats off. Fast, precise, they are spinning, and it arrived in Hungary very quickly. Sopron👍️
9 days ago
Kálmán
5.0
Excellent quality goods, at a good price, and moreover, they deliver quickly. Everything went smoothly, I encountered no obstacles. The package was delivered to me in great condition.
10 days ago
Attila
5.0
Good quality packaging.
11 days ago
Sándor
5.0
The ordered product matches the description, and the package is very securely packaged, I recommend.
They responded quickly to the order and dispatched the product quickly. They did not consider my request to dispatch it a few days later. Therefore, I had to arrange separately with the delivery company to deliver the product later.
11 days ago
Lorena Vivien
5.0
Hello! I have ordered, but I am very afraid to receive it. I see that Hungarians only write bad reviews.
11 days ago
Julia
5.0
Service at the highest level, I will come back to shop here in the future. I think I have never received such a well-prepared package. This is a reliable store, I have never been disappointed in them. What I ordered arrived incredibly fast. I am completely satisfied.
11 days ago
Mihály
1.0
This company is terrible... I have received no information about my order for days. Even after trying for several hours on the phone, it's impossible to speak to anyone. They also do not respond to emails. I paid in advance, so it's likely that I will make a complaint.
11 days ago
Hajnal
1.0
Unfortunately, the size was not right, but the return is only possible at my own expense and to an address in a Borsodi Roma settlement. I didn't dare to send it back, so I will try to sell it, unfortunately, I am not sure about the authenticity of the product. Karl Lagerfeld boots. Big loss, expensive lesson.
16 days ago
Nikoletta
5.0
The package was perfectly wrapped. They responded to the order immediately and delivered quickly. I can recommend this store with a clear conscience.
17 days ago
Peter
5.0
Very efficient service. The package was beautiful, undamaged everywhere, and its contents were immaculate.
17 days ago
Andrii
5.0
The package was delivered quickly and the courier was very nice.
18 days ago
Nóra
5.0
Delivery time, prices and product quality - everything is impeccable.
20 days ago
Székely
5.0
Very nice packaging, and very secure too. Well, there is nothing to complain about, they do everything superbly. The package was delivered earlier than expected. A fair store offering proven products.
20 days ago
Zsuzsanna
5.0
Very fast delivery. I wish there were more companies like this. Nothing to complain about. My package was thoroughly and very nicely packaged. Great service, very fast response. Unmatched business, I will definitely share my experience with my friends.
20 days ago
Márton
1.0
I would like to inform you in advance that I am very sorry to have to give such a review. I ordered the product from the webshop without any major issues, but on the day of receipt it turned out that there was a mismatched pair of shoes in the box, one size 45 and one size 46. No problem, although unpleasant (especially for a first order), but such things can happen once in a thousand times, however, the weeks of back and forth emails, phone calls, conflicting customer service responses were simply unacceptable, because despite speaking on the phone with colleagues to discuss the steps to return the product, they did not take the necessary actions. It is important to mention that the colleague I last spoke to on the phone was very helpful, but unfortunately nothing happened afterwards.
20 days ago
Ilona
5.0
The package has arrived safely. My package was very well secured. Professional service, top quality goods. It is obvious that the customer is very important to them, and this is appreciated.
21 days ago
Zs
5.0
The arrival time of the package matched the information provided on the website. Perfectly packaged shipment, the products are very good and at a very good price. Efficient order fulfillment and smooth communication with customer service. The package was securely and thoroughly packaged.
21 days ago
Tamás
5.0
Excellent service. It's great that they don't neglect to update the delivery dates on the website. My package was well packaged, and I received it without any damage.
23 days ago
László
5.0
The prices are affordable and the products are of good quality.
23 days ago
Dányiné
5.0
Compact packaging, the invoice and the instructions were also included.
24 days ago
Ágnes
5.0
Great price-quality ratio. The products reached me in seconds.
24 days ago
Gábor
4.0
The ordered products arrived in a box and everything was fine with them. It's great that they are so precise. The package arrived on time. I have never had any problems with them, this is a reliable store. High-quality customer service.
24 days ago
László
5.0
The order was fulfilled within 48 hours. Great protection, I found no damage on the shipment. I love shopping here, I recommend it to everyone.
24 days ago
Zsolt
5.0
I am impressed by the level of service, excellent. The ordered items did not arrive late. Secure and damage-resistant box. I am completely satisfied with the purchases from this store. Excellent quality product.
25 days ago
Sarolta
5.0
Professional service, ready joy of shopping. I am very happy.
25 days ago
Ildikó
5.0
I can only recommend the store, original products, high-level service. I was impressed by how quickly they fulfilled my order. My package was properly packaged. I have no comments on the quality of their service, they respond quickly and always get to the point.
26 days ago
Tóth
5.0
Their effort is visible and the customer is important to them. The package arrived to me completely intact and undamaged. The overall impression after the purchase is good, the packages arrived undamaged. Good product, matches the described specifications, great.
26 days ago
Atis 2008
5.0
Finally, a company on the market that doesn't make excuses but simply gets the job done. That's why they have all my respect.
27 days ago
István Gergely
5.0
The package arrived in perfect condition. Everything is okay. Hassle-free ordering, no need to worry about anything. I ordered quickly and efficiently, there are several payment options available. They provide honest information about the delivery time.
27 days ago
Ottó
5.0
Sensational deal with a huge amount of products and affordable prices. I haven't encountered such a great service in a long time. My order was fulfilled very quickly. Super durable box that can withstand potential returns.
27 days ago
Petre
5.0
Everything was brought out exactly, I recommend the store.
27 days ago
Sándor
5.0
The package was prepared and packed properly. Everything is OK, you can pay by card, bank transfer, and other methods as well. The company is reliable.
27 days ago
Sándor
5.0
The package was expertly wrapped.
28 days ago
Ondok
5.0
My package was excellently packed. They are not late with the delivery, they do everything on time. The service and order fulfillment are as described.
28 days ago
Renata
5.0
Quick and problem-free ordering. Fast and efficient. Keep it up. Excellent cooperation with customer service. The products are carefully packaged and they look very nice.
29 days ago
Dorottya
5.0
They have a wide range of products and great prices, I recommend them to everyone. The order was complete and undamaged. Contact with customer service is problem-free, they respond very quickly. They kept their promises. Impressive.
29 days ago
Annamária
5.0
Carefully packaged shipment, I recommend it. The delivery time is in line with the information provided on the website. There is nothing negative I could say about their service, they respond quickly and are always to the point.
about 1 month ago
Bianka
5.0
Perfect packaging and accurate delivery. There is a wide selection and the prices are in an affordable range.
about 1 month ago
Faller
5.0
The delivery arrived exactly as planned. They respond to emails almost immediately. Perfect. My package was properly packaged. There were no problems with the order. You can confidently order from them.
about 1 month ago
Béla
5.0
Perfectly packaged shipment, moreover, at a favorable price.
about 1 month ago
Krisztián
5.0
High quality, cheap and reliable company.
about 1 month ago
Gergely
5.0
I recommend it because of the short delivery time.
about 1 month ago
Báró
5.0
I visit them very often and look, I don't always buy, but when I do, I'm very happy.
about 1 month ago
Márk
5.0
My order was very well packaged, the product did not get damaged. Not bad! The delivery time matches the information on the website, which is rare.
about 1 month ago
Judit
5.0
The package was perfectly protected against mechanical damage. Very good description of the products sold, competitive prices, fast order confirmation, well-packaged goods. It did not delay, arrived exactly on time, excellent. Good attitude towards the customer, they listened to my feedback and fulfilled my request.
about 1 month ago
Renáta
5.0
Fast delivery. Just keep it up. The box is intact, the content is perfectly protected. It went quickly and easily. Perfect customer service. It was a good purchase. I will definitely buy from them again.
about 1 month ago
Szabolcs
5.0
The service went quickly and everything was resolved. A fair store offering proven products. Delivery in accordance with the information provided. I received the package in perfect condition.
about 1 month ago
Jenő
5.0
Cool cardboard, paints surprisingly well.
about 1 month ago
Beata
5.0
The order was successful.
about 1 month ago
jános
5.0
Delivery time, prices and product quality - everything is impeccable.
about 1 month ago
Ferenc
5.0
Fast, accurate, reliable.
about 1 month ago
Hajnalka
2.0
Hello. My reason is that their size chart is misleading!!!!! It does not correspond to reality.
about 1 month ago
Krisztián
5.0
Great packaging. I think it could easily withstand the return. The package was handed over almost immediately. I recommend this company with a clear conscience, they are honest and reliable. They handle customers very professionally.
about 1 month ago
Lilla
5.0
Everything was fine. The product is perfect, and it arrived quickly.
about 1 month ago
Krisztián
5.0
Perfectly packaged package. The service fully met my requirements. I recommend them. Impeccable business, good quality products. Well, this came as a big surprise. I wouldn't have thought the package would arrive to me so quickly.
about 1 month ago
Anikó
5.0
The products were delivered quickly.
about 1 month ago
Barbara
5.0
Everything went smoothly. The ordered products arrived on time. Fast and problem-free ordering. Great, reliable, fast, and professional. The order was complete and undamaged.
about 1 month ago
Tünde
5.0
Professional, knowledgeable recommendation, reliable and secure service. I recommend it. Thorough packaging and truly eye-catching. The order was finalized very quickly. I didn't expect my package to arrive this quickly.
about 1 month ago
Gálné Madarász
5.0
It would be great if shopping in every store was at the same level as here. Outstanding service.
about 1 month ago
Krisztián
5.0
I wholeheartedly recommend it. Very fast delivery. The goods were well packed.
about 1 month ago
Gábor
1.0
The product was not too comfortable because even with the right size and tightened laces, my foot slipped out. That's why I wrote an email and returned the product two weeks ago, but I haven't even received a response yet.
about 1 month ago
nemoda
4.0
The package was clean, solid, and safe. Everything went quickly, I recommend this store.
about 1 month ago
Richárd Krisztián
5.0
The package was securely and thoroughly packaged. This is a very customer-friendly store with attractive prices. They served me excellently. Huge recognition for the employees. The package arrived on time, these guys are really organized.
about 1 month ago
Zsuzsanna
5.0
They fulfill the order very quickly. I recommend it. Everything was fine with the order, great service. This is a reliable store, there is no mismatch. You can shop here without fear. Thorough packaging, very secure box. The purchased products were perfectly packaged, and the exterior of the package is very aesthetic. Super fast response from customer service, keep it up! Always on time, no unjustified delays.
about 1 month ago
Anikó
5.0
Very good, unique products, affordable prices, promotions.
about 1 month ago
Márta
5.0
My shipment was packaged very thoroughly. Fast delivery, excellent service, I highly recommend them. I wholeheartedly recommend this company. High-quality customer service.
about 1 month ago
AQUA
5.0
Perfect cooperation with the business colleagues. Everything is as described. I recommend it. The order arrived on time, I had no unpleasant surprises. I have no complaints, the packaging is flawless.
about 1 month ago
Gábor
5.0
The package was delivered on schedule.
about 1 month ago
Orsi
5.0
My request was accepted without any issues, I recommend them. Professional attitude towards the customer. The shipment was really well packaged. What I appreciate most about them is that the descriptions of the products in the store are reliable. Everything is accurate and stress-free.
about 1 month ago
Krisztina
5.0
Everything was delivered accurately, I recommend the store. Safe and nice package, what else do you need.
about 1 month ago
viktoria
5.0
All my recognition for how well such heavy items are packaged. Other companies should follow their example. Big applause to customer service. Express delivery is essential, keep it up. Perfect, worth recommending and setting an example with it.
about 1 month ago
Zs
5.0
High quality service and reliability are their greatest advantages. Beautiful package and how unusual. Big like. Every product meets my expectations, I recommend them. Customer service is very friendly and polite.
about 1 month ago
Angela
5.0
Fast, specific, and to the point work. I don't need to say anything more. If you are looking for a fast and cheap company, then don't hesitate any longer. The packaging provided perfect protection for the products. This is my favorite store, tried and reliable. I recommend it.
about 1 month ago
Zoltán
5.0
The delivery time is in line with the information provided on the website.
about 1 month ago
Györgyi
5.0
They respond to emails immediately, which exceeded my expectations.
about 1 month ago
Duplakukac horgaszbolt
5.0
Very fast service. The package was thoroughly wrapped and arrived in the box I expected. Phenomenal service and surprisingly good cooperation. I recommend it. A big advantage with them is the wide selection and reliability.
about 1 month ago
Natasa
5.0
Solid and durable packaging.
about 1 month ago
Bélei
5.0
Fantastic service, fast delivery and the products are exactly as described.
about 1 month ago
Balázs
1.0
Only one of the two ordered products was sent, I immediately reported this to customer service. I had to write a complaint email, provide photos to prove that I only received one package. I have been waiting for 12 days for the refund. Customer service does not provide information on why the refund has not been made, only that it is under review.
about 1 month ago
Dorina
5.0
Everything went according to our agreement.
about 1 month ago
Kirisztina
5.0
Super fast delivery, I only had to wait for two days. The box and the products inside arrived in perfect condition. The employees are helpful and the communication is very quick. I recommend the store, high-quality products and delivery.
about 1 month ago
Imre
5.0
The ordered goods arrived extremely quickly. Great service. I received the package in perfect condition. The products arrived as described and in their original packaging. First-class customer-oriented approach.
about 1 month ago
Szabina
5.0
Great service, fast delivery, I recommend it. I have no reservations about the packaging appearance. It's fine. I am satisfied with the services of the store, excellent! I am very satisfied, this store has no disadvantages.
about 1 month ago
László
5.0
What else could you expect from them, everything is okay. Well secured, undamaged packaging. Hassle-free ordering, highly recommended. The order was sent quickly; every part arrived intact and flawless.
about 1 month ago
Szilvia
5.0
High quality products at a reasonable price with super fast delivery.
about 1 month ago
Mária
5.0
Reliable, fair company. They fulfill orders quickly. Despite the large size, everything was in perfect condition, wow.
about 1 month ago
Csaba
5.0
They delivered quickly, A+++