They were calm during their stay.
Jídlo (bufetové snídaně i večeře) ale i welnes byly výborné.
Aktrakce v okolí a centrum města byly pěkné.
Hotel čistý, moderní.
Krásný výhled z terasy do údolí.
Určitě doporučuji.
grade:4.67
5 908Reviews
Hotel zaledwie 300m od stoku narciarskiegoZachwyć się unikatowym położeniem w uzdrowiskowej miejscowości Świeradów-Zdrój. Otoczony klimatyczną scenerią Gór Izerskich, zaledwie 300m od stoku narciarskiego przy jednej z najnowocześniejszych kolei gondolowych w Polsce SKI&SUN, znajdziesz miejsce, w którym w pełni wypoczniesz. Elements Hotel & Spa został stworzony z dbałością o szczegóły, składa się z trzech skrzydeł, które tworzą między sobą kąty 120 stopni, co pozwala z niemal każdego pokoju podziwiać niecodzienny górski widok. Elewacja nawiązuje do tradycyjnych elementów architektury w regionie, to połączenie drewna, kamieni, jasnego betonu i szkła. Wszystko to sprawia, że obiekt wpisuje się w pełni w wyjątkowy krajobraz malowniczej miejscowości.
12 weeks ago
Last week
4.67
5 908Reviews
12 weeks ago
Last week
Hotel zaledwie 300m od stoku narciarskiegoZachwyć się unikatowym położeniem w uzdrowiskowej miejscowości Świeradów-Zdrój. Otoczony klimatyczną scenerią Gór Izerskich, zaledwie 300m od stoku narciarskiego przy jednej z najnowocześniejszych kolei gondolowych w Polsce SKI&SUN, znajdziesz miejsce, w którym w pełni wypoczniesz. Elements Hotel & Spa został stworzony z dbałością o szczegóły, składa się z trzech skrzydeł, które tworzą między sobą kąty 120 stopni, co pozwala z niemal każdego pokoju podziwiać niecodzienny górski widok. Elewacja nawiązuje do tradycyjnych elementów architektury w regionie, to połączenie drewna, kamieni, jasnego betonu i szkła. Wszystko to sprawia, że obiekt wpisuje się w pełni w wyjątkowy krajobraz malowniczej miejscowości.
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NIP: 5213858235
about 22 hours ago
They were calm during their stay.
Jídlo (bufetové snídaně i večeře) ale i welnes byly výborné.
Aktrakce v okolí a centrum města byly pěkné.
Hotel čistý, moderní.
Krásný výhled z terasy do údolí.
Určitě doporučuji.
about 23 hours ago
A very pleasant time, I recommend it
about 23 hours ago
The hotel is ok, the food is tasty, it is not monotonous, the service is nice, on the downside it is an uncomfortable extra bed for which I deduct a star.
about 23 hours ago
I recommend, delicious food and great animations for children
about 23 hours ago
Nice hotel, especially for families with children!
about 23 hours ago
Super
about 23 hours ago
Hotel with good service. The cuisine does not compare well to the standard of the entire hotel. No air conditioning. Overall worth recommending.
about 23 hours ago
Delicious food, great animations for children. Beautiful rooms. We recommend. We are here again and we will definitely come back :)
about 23 hours ago
I heartily recommend!
about 23 hours ago
A beautiful hotel with many attractions
about 23 hours ago
I recommend
1 day ago
Super myth Hund
2 days ago
Small dark pool
2 days ago
When going to Świeradów Zdrój, we will definitely choose Elements again. Beautiful surroundings, the hotel is very well located, not far from the trails. I recommend this hotel because of the great service. I can confidently recommend a hotel if cleanliness and quality are important to someone, Elements provides that. Great breakfasts and dinners, it's worth paying extra for them.
2 days ago
Delicious breakfasts, although there could be more variety, dinners were always tasty, but it happened that there was nothing on the KIDS MENU. Despite this, we always left with full bellies. :)
A very nice pool, everyone will find something for themselves. Warm water, which is of great importance with small children.
The service is very nice. The cleaning ladies are great!
The rooms are very warm, it's a pity that you can't open the window, but open it wide when you don't want to use the air conditioning. Rooms very nice and clean.
Very nice location, close to the main promenade and various surrounding attractions.
3 days ago
Very nice places. Rooms clean, friendly service. Tasty buffet meals. In addition, drinks in the bar and sushi are fantastic.
3 days ago
Čelekvě to było fajn, ale v pohledu 5* hotel, cena/výkon to je slabší. If it was a 3* or 4* hotel, I'll give it a 5* and that's great. Na 5hvezd hotel tam było hodne kompromisu od výběru jídla az po vybaveni pokoju, v nasem případě apartmanu. Chybělo vetsi zrcadlo, trezor... Kdyz foukal venku vitr, tak pres vzduchotechniku to kvilelo. Material acquisition, kvalita take spise podprůměr. The architect of the hotel also delal hodně compromiseů.
Měli jsme zaplacený větší apartman a co se týče velikosti, ok. Líbily se mi závěsy, že šla udělát téměř dokonala tma. Dále co bylo ne uplne příjemné, při sprchovaní se měnila teplota vody,tak občas tekla dost horka voda cca 2sekund a pak zas dobre. Toto během sprchovani 2-3x.
Hotel je takovy hybridni tváří se jako mix normalniho a dětského. Dětí bylo opravdu hodně, ale kuchyňe pro děti moc nebyla. Na nádvořícku bylo.detske hřiště, it was cool... but nechtěl bych být host, what has a room to vnitroblok. Z dětského hřiště je přímý výhled do celého patra pokojů.
Za nás jsme si to užili, odpocali. V okoli je možných mnoho aktivit. Městečko je krásné, lidé příjemní.
Parkování za poplatek. Rozhodně doporučuji, v místě se kradou auta a nikdo vas neupozorní. V hotel jsme se seznamili s lidmi, kterým ukradli auto mimo hotel a dle policie cca 10 aut během 2 měsíců, also placene parkoviště rozhodné doporučuji. Dojmy mam takove smíšené, vlastně to było fajn, když by si nehrali na 5hvezd hotel. V jiný statech dostanete vice i v 4* hotel.
3 days ago
The service is great, everything as it should be. The wonderful surroundings of the Jizera Mountains. Nice welcome, friendly service in the facility. The hotel definitely stands out from the competition with its offer. The hotel is sensational, and Świeradów itself surprised me very much, it is beautiful!
4 days ago
The service is nice, does not interfere with your stay or impose itself. Food and drinks are delicious, fresh and brought on a regular basis. Comfortable and clean rooms. A beautiful facility in the heart of the Jizera Mountains. Rich in amenities, I would definitely recommend it.
5 days ago
Great breakfast options, everyone will find something for themselves.
6 days ago
Maximální spokojenost! Krásné prostředí, hotel na vysoké úrovni, příjemná obsluha, ideální pro rodiny s dětmi, klidné prostředí, fantastické jídlo.
Mohu jen doporučit.
6 days ago
Velmi příjemný personál, velký výběr jídel k večeři a ke snídani formou švédských stolů, voda v hotelovém bazénu a ve vířivce byla teplá, pokoje byly uklizené a čisté. Hotel byl i přes poměrně dost hostů klidný.
6 days ago
Object with class
8 days ago
To live not to die :-) I will definitely come back here with my whole family.
8 days ago
Am avut o experienta foarte placuta, un hotel foarte frumos, modern, cu o zona spa bine amenajata si un staff prietenos
8 days ago
Great hotel I recommend !
8 days ago
Great stay
8 days ago
Pohodový rodinný hotel
8 days ago
I recommend it for a stay with children super :) delicious food. Comfortable rooms :)
8 days ago
Ein schönes Hotel in super Lage mit vielen Möglichkeiten für Groß und Klein - gerne wieder !
8 days ago
We recommend it, everything is well organized :)
8 days ago
Very friendly service, spacious rooms with a beautiful view of the mountains, delicious food and cool animations for children on weekends :)
8 days ago
Great hotel. Very close to the lift.
8 days ago
All OK
10 days ago
Ačkoliv pokoje i hotel vypadají moc hezky, vše čisté a personál na recepci vždy velmi ochotný, milý a vstřícný s dobrou angličtinou, mám spoustu výhrad.
One of the těch, nad kterými bych za jiných situací mávnula rukou, jsou hodně nepohodlné postele a značení v hotel. V momentě, kdy přijede poprvé, dostanete sice papír s nějakými informacemi, pokud ale budete bydlet v apartmánech mimo hlavní budovu je dost reálné, že budete mít problém se v hotelu vyznat a na poprvé naprosto nemožné najít, co hledáte. A podle toho, co jsme si tak všimli, jsme zdaleka nebyli jediní.
Co pro nás byl zásadní problém a to tak, až jsme museli náš pobyt zkrátit byla restaurace, která je mimo jiné předražená, na tu kvalitu, kterou dostanete. Vývar pro dítě ok, těstoviny pro dítě dobré, co se ale nedalo dojíst byli Carbonara, které se hodně nepovedli, pizza neskutečně mastná, ale ten hlavní problém byl tatarák. Nejen, že nebyl dobrý, ale když večeříte v restauraci pětihvězdičkového hotel, určitě z toho nechcete mít žaludeční a střevní potíže na několik dalších dní a strach o svoje zdraví. Tohle se prostě v 5⭐️ hotelů stát nesmí.
Je mi líto, ale dvě hvězdičky a to jen za pokoj a personál.
11 days ago
I have very mixed feelings about this hotel. Polite and very helpful receptionist with good English. Also, the hotel upgraded our room, which was very nice of them. The room was clean and spacious, with a comfortable bed. No coffee machine, just a kettle for instant coffee and tea, but it is not a big deal. After we checked in, we went to the swimming pool around 5:30 p.m., and in an hour's time, it became overcrowded. They have nice saunas, but the towels were small even for slim people, and again it was crowded. Also, the way the receptionist at the entrance of the swimming area spoke to us was quite strange, as if he is a school teacher who already explained everything to us and had to repeat it. The same happened in the restaurant à la carte. Strange way of speaking, almost rude and strict. We asked for bread—the waitress didn’t bring it. Then, without a smile, she put plates in front of us in a way that it bothered her big time. My boyfriend was still finishing his food when she energetically put an espresso in front of him with the words, “Here is your coffee.” Well, the food was good, especially the soups; the salad was fresh and tasty, but would we eat here again? I don’t want to risk that some waitress ruins my mood with her unprofessional behavior. All in all, I couldn’t recommend this hotel.
11 days ago
The rooms are clean and well-maintained. Breakfasts were available until 11, and even when we arrived at the end, everything was available, warm, and fresh.
12 days ago
Our stay was great. Rooms clean, large, food excellent, service 👍 a bit of a problem with language because they didn't understand Slovak so communication was a bit lengthy, but that's not a problem. Thanks to all the staff and we would love to come back here.
13 days ago
This is at most a 3-star hotel. Nothing there is as it should be. The air conditioning is just ventilation, it hardly cools. Mini bar? Forget it, it was empty. Want to get some good sleep? Only if you bring your own pillow, because the ones provided are mini pillows of the worst quality. After 3 nights, you've had enough. The bathroom has no bidet, the cheapest furniture, and the ventilation in the toilet doesn't work. Maybe you could at least watch Netflix in the evening? No way, because the TVs don't have smart TV, even though it's a new hotel. You can't connect to them with a tablet or phone. You return from a mountain trip at 5:00 PM, but the room is still not cleaned. Want to go for a drink in the evening? Okay, but the lobby bar is full of people, screaming children even at 9:00 PM, and drink prices start from 10 euros. The hotel restaurant is also full of people, and you can only eat until 10:00 PM. Pool? Only if you like crowding, slippery tiles, a sauna that's either too cold or too hot, and you enjoy the screams of omnipresent children. They built a hotel with 300 rooms, but the hotel infrastructure can only handle a maximum of 200 rooms. Breakfast is a fight for a free table, as there are significantly more people than places. The most disgusting coffee ever, no chance to drink it without a lot of sugar. Wi-Fi is unstable, requires logging in almost every day anew. One big disappointment and lots of annoying little things that absolutely shouldn't be in a 5-star hotel in Poland!
13 days ago
Nicely decorated interiors, practical and comfortable. I especially recommend the a'la carte restaurant, exquisite and excellent dishes.
14 days ago
The whole family was satisfied with the meals. It was a successful family stay, convenient location for both older and younger people. The rooms are spacious and clean! It's nice to look at. The family room consists of two sizable rooms. I recommend it, it improves the comfort of the stay. There is no one here to fault, great service.
14 days ago
Modern hotel, wonderful place, perfect for a weekend stay.
14 days ago
Great hotel, service and everything 😊 My son was most delighted with the animations and playing with the animators 😁 he had fun and danced like never before, I sincerely recommend ☺️
14 days ago
I highly recommend it. First impression is great.
14 days ago
Hotel worth recommending. Beautiful surroundings. Animations for children are top-notch.
14 days ago
Great location, large beautiful rooms, nice pool.
14 days ago
Great places. Beautiful, clean, spacious rooms. Nice service. I highly recommend. We will definitely come back 😍😍
14 days ago
For me, an awesome hotel. My family and our 3-year-old daughter had a great time there during the long weekend. The ladies and gentlemen at the reception are very polite and helpful. The Animators are wonderful. Great pool. Delicious food. This is our new base for trips to Świeradów, surpasses other hotels. I felt great there. I recommend it to everyone.
14 days ago
It's hard to find fault with anything, the hotel is really high standard. I recommend it.
14 days ago
The hotel staff deserves a big round of applause for their professionalism. The level of cleanliness deserves special recognition. Great place, perfect for families with children. When going to Świeradów Zdrój, we will definitely choose Elements again. They offer meals throughout the day, besides the buffet, a restaurant and food at the bar are available.
15 days ago
Every day we were full. Really delicious food! Elements is noteworthy because it's a modern facility that has adapted to trends. The service is top-notch, I recommend it. A modern resort in an interesting location. We recommend Świeradów and Elements. A-plus for a nice and clean room.
15 days ago
Overall OK, but rooms with a view of the generator are a bad idea :( the playroom also needs reorganizing and better equipment. Pools are great :)
15 days ago
The hotel is completely mass processing and very loud. It is definitely not a 5* hotel. Suitable for families with children, but not for couples. Accidentally soiled bed linen is not changed, beds are very sloppily made. Reading lamp broken. The 2nd outdoor parking lot is like an off-road terrain and still costs extra. No thanks.
16 days ago
You need to be patient with these elevators or use the stairs...
16 days ago
The hotel is very large and modern. The rooms are clean and nice. Because the hotel is so large, there is a long wait for the elevator. It is child-friendly, with animators and various great activities included in the stay price. The restaurant also has a separate table with a kids' menu. The breakfasts are very rich and delicious, however, the dinner options are scant for a 5-star hotel, maybe 3 dishes to choose from... Empty. We regretted opting for the hotel dinners because we went to the hotel restaurant just next door, paid, and for that price, we had a fancy dinner. I also requested a room with a view when booking... I got a view of the playground 😔 very disappointing especially since I asked at check-in if it was the mountain view. And the lady said yes. So that was misleading. Besides, the lobby is beautiful with a faux fireplace, everywhere is clean because a cleaning robot roams, and on the floor, another robot was distributing snacks. The cleaning ladies were all Ukrainian and unfortunately could not respond in Polish - even to questions like whether the game room was open and where or anything about the service, they didn't understand. The child was greeted with a lollipop, a mascot, and a book in the room, which was very nice :) Overall, I recommend it especially since there is a wonderful pool area with a separate pool for children and a separate shaded, atmospheric area of the deeper pool. Charging 30-50 PLN per day for parking is also excessive.
16 days ago
Atmospheric atmosphere.
16 days ago
The restaurant is very nice and large.
17 days ago
Very good and flexible service, great location. Beautifully decorated rooms.
17 days ago
I am satisfied, the hotel should be visited off the tourist peak season.
19 days ago
I am very satisfied with the service at this hotel and I will definitely come back.
19 days ago
Great hotel in terms of style and attractions, excellent breakfasts with a very large selection. The hotel restaurant serves delicious meals for dinner. Several saunas and a swimming pool.
20 days ago
We spent a week in the apartments - the rooms are great and the service is also great, especially Mr. Oskar - but compared to other 5-star hotels, the food leaves much to be desired - limited selection and quite poor quality - the pool is very small as well as the playroom for children.
20 days ago
This time around, about 3.5/5, but I'll give it a 4 out of nostalgia. I was at the hotel two years ago and since then the quality has significantly declined, but it still holds up in the "bang for your buck" category. The best aspects are probably the rooms and apartments themselves. Everything is clean, new, and functionally equipped. The Finnish sauna, which is in the bathroom, is absolutely fantastic, and after a sauna session, you can relax on a spacious balcony. I also like the location of the hotel – exactly halfway between the center and the cable car, as well as the amount of parking available. Now for the worse part. I've thought in the past that the hotel is a huge colossus and the common areas are undersized, and now they've added 3 apartment buildings. The building I stayed in was half-empty, but even so, the common areas in the main building were a little hellish. Every breakfast turned almost into a fight for survival, and the quality of the food provided has gone down a bit (though it's still decent). The staff in the dining room was obviously extremely stressed, and some employees took out their frustration on the guests (I witnessed at least 3 inappropriate situations). I understand the employees in such a work environment, but it's still unacceptable for a hotel of the claimed category. I can't even imagine what the dining room looks like in the high season. Given the number of rooms, at least 1 to 2 more dining rooms would need to be added. The capacity of the wellness area is also absolutely insufficient, and this was reflected in the opening hours (the wellness area is now open only until 18:00 and then is accessible only by reservation and for a substantial fee). That's why I probably wouldn't stay in the main hotel building again in the future. I would only consider an apartment with a private sauna, which is really great, because wellness is crucial for me. What is really sad, however, is the level of the staff at the main reception, which is unacceptable in a 5* hotel. I communicated (or at least tried to) with three employees, and none of them knew even the basics of English. Two female employees spoke practically only Polish, and the last gentleman tried at least something that could be called Polish-Czech. Probably (at least I hope) due to the communication barrier, there was an absolute unwillingness to communicate with a foreign guest, especially on the ladies' part. When I arrived at the reception, all three ladies present had to attend to a small group of guests and completely ignored me. After the arrival of other guests (Poles), one of the receptionists immediately started attending to them and continued to ignore me, so after the Polish couple's reservation was processed, which took a long time because all parties involved needed to chat, I approached the lady firmly and demanded her attention. The lady first tried to "shift" me to her colleague, but she ignored me again, so after some time, the original lady had to start attending to me to tell me to come back in an hour because the room wasn't ready, although all the arriving Poles were getting rooms and the apartment building No. 2, where I was staying, was almost empty. When I came the second time, the young man who attended to me was nicer than the ladies and tried, but here too the language barrier was evident. He basically just gave me the room card, a map, and told me the parking fee, but couldn't manage to tell me in which building and floor I was staying. Fortunately, I already know the hotel, so I found it myself and along the way managed to help other Czechs who were desperately looking for their accommodation. The funniest thing about it all is that the employees at the pool reception, who basically just handed out towels to guests, both spoke very good English, so I preferred to ask them questions. I would definitely recommend that the hotel management replace the employees of these two receptions, or perhaps invest a few zlotys in the language skills of the employees at the main reception. I think that at least a little English is an absolute basic requirement for reception staff in a 5* hotel today. At the same time, providing services based on the nationality of the guest also seems a bit over the line.
20 days ago
Lots of greenery, trees, mountain views. Beautiful location. High-level service. We used the concierge services, he advised where to go and made reservations for us. We recommend the rooms, nice and spacious. Despite the large number of people in the hotel, the restaurant was not lacking seats and there were no queues for food.
21 days ago
The staff of this hotel was extremely hospitable and friendly. Both the rooms and the common areas are kept clean. There is nothing to complain about. I recommend the hotel to mountain biking enthusiasts, as there are cool trails in the area. The hotel offers many evening attractions for its guests. Breakfasts are varied, with delicious coffee.
21 days ago
Me and my children were very pleased with the breakfast buffet.
21 days ago
The information in the apartment indicates a different location of the playroom (6th floor of the main building) than it actually is (room 201 - second floor of the main building).
We got the impression that a sun terrace was prepared for guests (opposite the building with apartments at Słoneczna 7), as just before departure we saw sun loungers laid out (and empty) on one of the balconies, but we did not come across any information about such a place and its location. We would have gladly used it, as the balcony of the apartment we occupied was devoid of sunlight except for the early morning hours.
Little information about the pool - we went down to the pool reception, but we were not able to see the pools and their surroundings and had to rely on internet photos to understand the nature of this amenity.
Good internet quality and the ability to connect any number of devices - on one hand, but during a multi-day stay, there was a need to "forget" the WiFi network and reconnect in order to continue using it - on the other hand.
On the first evening, we went to the restaurant outside the hotel recommended at the reception, which did not meet our expectations. The next day we used the hotel restaurant and were very satisfied with the quality and price of the meal. However, to eat at a table outside, we had to find a waiter ourselves and inform him that we intended to do so.
On different days, the "registration" of guests using the breakfast service was conducted in different ways. On the last day of our stay, it turned out that we had to apply a proximity card to the reader, probably due to the hotel's high occupancy. But if it turned out that people occupying the same room for some reason wanted to go down for breakfast separately and at different times, such a registration method could cause confusion, and perhaps suspicion of dishonesty, especially since the "registering" station was sometimes self-service (not staffed by a hotel employee). In a five-star hotel, we would expect a reduction in problems, rather than their generation.
Not every day could one expect the same products at breakfast. In particular, the lack of fresh fruits was distressing. Grapes and melon were only available during one of the four breakfasts! Apples and tangerines were OK, but the kiwi was not edible - hard and sour. The cookies that we enjoyed during the third breakfast were unavailable on the other three days.
The operation of the elevators is also irritating. It frequently happens that a person intending to go up nevertheless presses the elevator call button with the down arrow (and vice versa). When the elevator stops on the floor from which it was called, regardless of which call button was used, in our opinion, the exact arrows indicating the direction in which further travel may occur should light up on the external panel (above the call buttons). There are three cases:
- the elevator will continue to go down (because there are unfulfilled calls from lower floors),
- the elevator will go up (because there are unfulfilled calls from higher floors),
- the elevator will travel in the direction determined by the passenger after entering the cabin (up or down).
We would expect that in subsequent cases, the external panel above the call buttons should light up accordingly:
- only the down arrow,
- only the up arrow,
- both the down and up arrows.
But this does not happen, which means that, for example, calling the elevator with a button suggesting that the passenger will want to go down - after the elevator arrives, only the down arrow lights up on the external panel above the call buttons - despite the fact that there are no unfulfilled calls from lower floors and after entering the elevator and indicating a higher, not lower, destination floor, the elevator cheerfully moves up.
With one elevator (as in the apartment building at Słoneczna 7) this is only irritating. With several elevators called by the same call button, it becomes annoying. The devil usually lies in such seemingly "unimportant" details.
On the day of arrival, we decided to use the outdoor parking with the option (if it was fully occupied) to use the underground parking under the apartment building at Słoneczna 7. Indeed, such a necessity arose one day when, not finding a space outside, we parked in the underground garage under the apartment building. However, we noticed that most of the cars parked on that "busy" day in the outdoor parking had tags hanging on the internal mirror or placed on the dashboard indicating the type of parking. We did not receive such a tag upon arrival... It seems that regardless of the occupancy, it is worth (similarly to the registration of those using breakfast) applying uniform policies to minimize potential problems!
21 days ago
I especially recommend Elements for its location, everything is nearby. You can count on the hotel service, they perform well. Very tasty meals both at breakfast and in the Ala carte restaurant.
21 days ago
The apartments are large, spacious, and warm. That is appreciated. The catering in the hotel is top-notch. Very tasty.
22 days ago
I recommend this hotel because of the wonderful staff and excellent service. When going to Świeradów Zdrój, we will definitely choose Elements again. The dishes at the breakfast buffet and at dinner were tasty and varied. We really liked the surroundings of the Elements hotel. The room was nicely decorated, it had all the necessary things, even a good hairdryer!
23 days ago
Great hotel! Perfect for staying with children. Delicious food, great pool, playroom for younger children and a game room for older ones. Highly recommended!!!
23 days ago
The perfect place for a weekend stay with little ones🤗
23 days ago
Family recommendation! :)
23 days ago
Very nice hotel:)
23 days ago
Beautiful hotel, friendly atmosphere, delicious food! Child-friendly hotel! I recommend!
23 days ago
Great stay, relaxation and rest in the mountains
23 days ago
Great place, would highly recommend, especially for families with kids, even the small ones. Would come back again 🙂
23 days ago
We were there for her first time, not the last, peace and quiet..... Everything very nice.
25 days ago
The hotel was fantastic, and Świeradów itself really surprised me, it's beautiful! The apartments are tastefully decorated, and the cleanliness of the staff also deserves praise. The food was worthy of a five-star hotel, it was delicious. It was a very successful stay at the hotel thanks to the lovely atmosphere and numerous amenities. The staff responded quickly to our requests.
25 days ago
Very nice hotel, rooms are nice, clean, and spacious, toilets as well. When we were there, we could listen to live music, nice bar. The pool is large, with a separate paddling pool for children, only the water was a bit cold. Lots of animations for children so that's a big plus. The food was good and there was a wide selection for everyone. Additionally, there is an à la carte restaurant where you can also eat deliciously and listen to the piano. The location is also good, close to the ski lift, so perfect for skiers. Underground garage and the possibility of parking outside.
25 days ago
👍️great stay
25 days ago
I am very satisfied with the service at this hotel. Nice apartments, well cleaned. I wholeheartedly recommend it, a nice hotel in a charming spa town. No one left breakfast hungry.
25 days ago
The hotel met my expectations 100%. There is plenty to do on rainy and cold days. Besides, it provides excellent breakfasts and dinner - in my case, it was mainly the restaurant and the choice from the Menu. The location is great - close to the center and to the trails. I recommend 🙂💪
26 days ago
We stayed at Elements in an apartment, in the building next to the hotel. Very good conditions, very clean, beautiful view from the window. Delicious breakfasts, we also used the dinner options which were varied and very tasty. Large pool for adults, and a nice solution for little kids. A wide selection for those who like saunas. I booked the stay through travelist, later called the hotel to arrange the details, a very nice lady asked if I had any special requests, and since I had a birthday during the trip, I asked for a room with a beautiful view. We were pleasantly surprised because on the day of arrival we received a room of a higher standard with a beautiful view at the price we had previously paid.
I have a comment regarding the playroom, my daughter was not completely satisfied, although we spent some time there, a mini monkey grove would be useful, because in case of bad weather, there is no possibility to use the playground outside.
26 days ago
Wonderful facility in the Izera Mountains. I recommend going to the pool and saunas, you can really relax. Rooms nicely decorated, cozy and well-kept.
26 days ago
Beautiful we were with a dog and it was great excellent food beautiful rooms
27 days ago
It has everything we expect from a five-star hotel, including the location.
27 days ago
Clean and the food was of very high quality. Staff could have been a bit friendlier, but otherwise it was a very nice stay.
27 days ago
The room is clean, there's plenty of space. We are very satisfied with the Elements hotel, it has an excellent location.
27 days ago
Very nice facility, lots of attractions for children, large playroom with animations, swimming pool, SPA, gym, game room. I think everyone will find something for themselves ☺️ we will definitely return.
27 days ago
Everywhere is clean, 10/10. The dishes are tasty and even with a large number of Guests, there was no shortage, everything was replenished on an ongoing basis. You can feel the mountain atmosphere. The hotel is located on a beautiful slope. Nice hotel service. The hotel has everything we expect from a modern, mountain resort.
28 days ago
At breakfast, excellent bread and delicious coffee. For me, that's the most important. I like to go out in the evening outside the hotel, great that Elements is nicely located in relation to the city center. The hotel deserves praise for wonderful service and the staff's friendliness. Rooms very comfortable and cozy, in a modern style, but pleasant. A private bathroom with a toilet next to the massage parlor is a convenience worthy of a 5-star hotel. Ladies at the reception very nice and efficiently handled the check-in. Regardless of whether we were at breakfast at 8 or before 11, there was always a large selection. In the rooms, mega clean, first class. Tastefully decorated SPA area, clean and cozy. Good location, easy access, great base.
29 days ago
The food is phenomenal, very diverse and delicious.
29 days ago
We received a lot of useful information at the reception. The Ski&Sun gondola is very close, you can walk there. The SPA is excellently equipped and has a rich offer. Clean, pleasant, flawless. Nicely varied breakfasts and dinners for both adults and children :)
29 days ago
The rooms are nice and definitely sufficient. The staff was always smiling and eager to help, which made our stay very pleasant. My son liked the game room the most, a great option for bad weather. You can feast your eyes on everything, wonderful dishes, it's a pity you can't try everything. The hotel has all the luxuries, and there's no need to leave it, but the area is really worth seeing.
30 days ago
Great place and the best part is that every Friday they have a sauna ceremony. SAUNA MASTERS, AWESOME TEAM HIGHLY RECOMMEND!!! SERVICE ALSO AVAILABLE FOR NON-RESIDENT GUESTS. DESK STAFF VERY NICE DESPITE THE BADLY PARKED CAR. HIGHLY RECOMMEND!!! and see you on Friday.
30 days ago
Beautiful hotel in a beautiful location!! Rooms perfect for a family of 4, space and peace even when staying with children ♥️ large balconies with beautiful views. Breakfasts rich and varied, everyone will surely find something for themselves. The restaurant with delicious dinners and even better pizza 🍕♥️ As for the pool, I fell in love with the smallest one, hot water as in thermal baths 😁 The staff very nice and friendly. Thank you very much for the opportunity to spend a great rest with you. It was wonderfully over these few days. We will definitely return ♥️
30 days ago
I recommend, the hotel is really very nice, the food is delicious, the staff is very friendly, we will definitely come back here! 🙂
30 days ago
I recommend
30 days ago
Very nice hotel, delicious and varied breakfasts, and a rich offer of attractions for children. An ideal hotel for a family vacation with kids.
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