Wonderful hotel. Great location along the Planky park on a quiet street but easy to get to Main Square. Very cozy room, nice bar area, bright breakfast space with nice variety of breakfast options. Very friendly and helpful staff. Would highly recommend.

The hotel is very quiet and so is the neighborhood. Staff is professional and efficient. Breakfast is always good. The building has been renovated with care and respect for it's age. When you set out like that, it is more than likely that good things will follow. Hallgrímur Gunnarsson and Sólborg Pétursdóttir Iceland.

Lovely and comfortable, with a lot of character and great location.

Great!

Lovely top floor room, good breakfast, top position, easy walk to main square

Great communication and easy to book. Enjoyable quiet stay. Well appointed boutique hotel. Very nice ambience. Interesting history and artefacts. Breakfast was very good with a great variety.

Small boutique hotel in a quiet but very central position. Rooms very comfortable and well equiipped with mini bar, kettle, tea/coffee etc. Very good breakfast.

Only criticism, as a 5 star hotel the bar opening times were very limited - 17.00 - 22.00. I travelled in a small group and we would meet in the bar/library prior to going out or after dinner and it was not easy to get served outside these times. A bit surprising as it is also a loss of revenue for the hotel.

The hotel makes a very positive impression. Clean rooms, even quite atmospheric. Good service, tasty food. Very professional, helpful and friendly service throughout the facility. Quick access, efficient departure from the city. The downside is the lack of free parking.

service in the restaurant was impossible to find, food was like in a milk bar, we had to change the room because it was impossible to sleep, we described all the problems in our letter to the hotel manager and passed them on to us at the reception. To sum up - the hotel is too expensive for what it offers, it's a pity because it is in a good place and pretty. I'm sorry that these 3 days for your birthday were stressful and tiring due to lack of sleep.

The front desk staff was extremely helpful with our many questions and requests.

One of the best things about Hotel Grodek is the location….quiet, yet close to everything. Also, the staff is very helpful and kind making it the perfect place for a holiday in Krakow.

The nice young gentleman at front desk is so welcoming and helpful.

Not negative! Just average. Mattress meant everytime my partner moved I bounced up and down too.

Lovely looking room and stairs.

Man peeing in the street outside put me off.

Excellent and lovely staff

A comfortable stay in a quiet area within 5 minutes walk to the main square market. Spotless accommodations, cheerful service, and outstanding fresh food in their small on-site restaurant (I ate their Greek salad for lunch 3 days inna row—it was so good!). I Highly recommend Hotel Grodek for your holiday or business trip. September 2023

We thoroughly enjoyed our stay at Hotel Grodek! The staff was friendly & helpful, our room was beautiful and the hotel was within walking distance to the Square. If we ever get back to Krakow, we will stay at Hotel Grodek!

Incredible staff including your chef … Poor AC system I know heatwaves are unexpected but I would purchase fans for rooms for hot weather

Amazing place with good food.

Very nice staff and a very atmospheric hotel. Warm greetings to Arkadiusz!

We recommend it, we were just passing through and we will be happy to come back

Great location, close to everything, peace and quiet, reasonable price. I don't think it deserves 5 stars, but I can give it a solid 4.

Everything was wonderful!!!

However, in my opinion, a 5* hotel does not deserve it. Low level of breakfast for such a high class hotel. The staff was completely uninterested in the guests who were eating. There was old, dry bread for 3 days.

Overall I really liked the hotel. Located in the old town, but on a quiet and non-traversable street. Tourists do not go near the hotel. All the most interesting places are within walking distance and minutes from the hotel. The hotel restaurant, although the choice of dishes is not large, is tasty. Morning breakfast is a buffet. It’s delicious and you won’t leave hungry. One minus: there is no parking. But the hotel will arrange a paid parking space for an additional fee. 3-5 minutes walk from the hotel. Overall I recommend this hotel. And if we come to Krakow again, we will settle here.

Very nice inside, clean and quiet. The service was nice and helpful.

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We had a wonderful experience at the hotel and will stay there again if given the chance. The staff were so helpful and friendly and as the manager said the day we were leaving- they are different- in a very good meaning of the word. Great service!

Yes, you do have to walk around the corner to the city but it’s such a nice quiet area adjacent to the park. I didn’t see pics included of the upstairs terrace but we enjoyed that every night with our adult kids. We got our drinks at the bar and went outside to enjoy them in the nice weather to talk over the things we had seen that day.

Bar is quaint with the ambience of a reading room. Drink selection is limited but with all the essentials. Breakfast room/restaurant contains a little museum of sorts of local ceramics and pottery sherds. Lovely, cute, and well located with friendly staff and a rooftop garden

Amazing 23 room hotel in Old Town.

Charming hotel in excellent location that is conveniently located near the square but just off on a side road that is quiet. All staff are super friendly, especially the breakfast staff (olena?). Breakfast is outstanding! Rooms are comfortable and European. I would definitely return!

Brilliant hotel in the centre of the old city. Very friendly and helpful staff. Room was wonderful. Walking distance to old city with its variety of sights, sounds, restaurants, bars, cafes and shops.

Lovely little hotel near to the main square. Staff were very helpful and friendly.

Nice hotel with a bit pretentious design. The lack of parking and the possibility of getting there by car is a bit surprising. The hotel parking lot is located approx. 400 m on another street, behind a busy intersection with traffic lights. Typical Krakow rubbish under the guise of protecting monuments.

Ugly

Very good historic hotel in the center of the old town. The only drawback is the lack of own parking lot. The hotel's partner is 450 meters away

Small, cozy hotel. Nice location, I recommend it!

The hotel is in a great location, with a parking lot a few hundred meters away from the hotel. Very nice service, tasty breakfast. Rooms clean. The only minus, which I think is unacceptable, is the heating control that doesn't work. To set the temperature I had to call the reception. The knob on the wall did not respond.

Really loved our stay there! Very clean, comfortable and cozy room 🥰 Even though some staff made us feel like we bothered them, the hotel still deserves a 10/10!!

Had the most amazing hotel experience. Location is amazing— just near the main square, but quiet. The rooms were exquisite. We had two rooms. Both were beautifully designed. The hotel was small and had an extremely cozy feel to it. The breakfast buffet was also great and we came back for hotel dinner several times. The staff was also extremely kind and hospitable.

We spent 4 nights in the Gródek Hotel in December 2022. The hotel itself is beautiful, and the room was well presented, warm and extremely comfortable. The staff were brilliant and nothing was too much trouble. It is situated just a couple of minutes walk from the Old Town Square. Would definitely recommend this place, and I will certainly return in the future.

2 stars room in a 5 stars hotel.

Perfect in every way.

This wonderful building stands for hotels from the 90s however it was very clean. My issue was upon arrival we wanted a drink in the bar and was told no drinks of any kind were avaliable, the restaurant was closed and hadn't been open since before covid.

The rooms are dated and the breakfast was poor quilty with little choice.

This is not a 5 star hotel as advertised

I love Krakow, we were passing through on our way to Ukraine and needed a bed for the night. What a beautiful little hotel, I can't fault it to be honest. Excellent breakfast in a lovely room. A really happy memory.

Thank you very much to Mrs. Sandra for helping me with the taxi, she was very nice and polite.

The location is excellent, very close to the market square, the castle and the church of Santa Maria. Helpful and kind staff. Large and clean rooms. The only sore point was the breakfast which we expected to be more varied

Very high level, I recommend.

This is not a 5 star hotel, its a 3 star. The reviews mentioned a restaurant and bar and excellent food. Since we have been here and still here there is no restaurant open or availability of food and the bar isn't the best. We went in one afternoon to get a drink in the bar of this hotel and we asked for a glass of wine, the lady said we have no glasses of wine, then said we have only bottles, then said I'll have to ask my manager if the guests could get a glass of wine. The oddest thing I have ever heard. There is no atmosphere in the hotel bar. The hotel has a sauna, we wanted to go up to the sauna but you've to tell reception so they can turn it on. Really!. The room in clean and breakfast is lovely. If you want a hotel with good location and good breakfast go here. For atmosphere and drinks don't go here, or even for afternoon snack don't go here. I wouldn't really recommend it, it's not the best place to stay in krakow

Small hotel. Super location at a dead end small road just inside the old town. Close to most attractions. Great attentive polite and helpful staff. We had a very quiet room. Housekeeping very good. Generous breakfast. Overall highly recommended@

Excellent location in old Town center and also walkable to main city train station. Comfortable rooms on a quiet street (and good blackout curtains!) and also good breakfast buffet.

5 star hotel which is actually a 3 or 4 star. No restaurant. No bar and breakfast at 15 euros. Very clean room and lovely staff, right in the city center, everything can be done on foot.

Unfortunately, one big disappointment. Only the location is good. The rest... difficult access, parking 400 m from the hotel, poor competence of the reception girls, only a nice smile and no help. The room was dirty, the air conditioning did not work, the view from the window was on the wall of another building, the bed was uncomfortable. The restaurant is only open for breakfast. I booked a room in a 5-star hotel of a higher standard, but it was some kind of accommodation. Absolutely inadequate quality for the price

High class hotel, centrally located for visiting Krakow but in a side street where no noise reaches.

Beautiful boutique hotel, clean, welcoming, very comfortable room, trained and qualified staff, quiet area

I highly recommend

A huge disappointment.

At the beginning, great location, nice service, nice room standard, and then...

- the hotel door was locked at night and we had to camp in front of the hotel until someone from the morning staff opened the door for us,

- bathtub covered with a cloth instead of a glass structure,

- cold meats and sausages were not delivered an hour before the end of breakfast,

- no restaurant despite advertising and a discount offered to hotel guests.

I wouldn't wish such pleasures on anyone, and it's a 5-star hotel!!

This is a 3 star hotel. Maybe even 2 star.

The AC/heating is controlled by calling the reception. But it didn’t even work when we stayed there. I requested a fan but they didn’t have any so we were super hot and miserable all night. We had to sleep with the window open but couldn’t sleep because of the noise from the street.

The bed was super uncomfortable.

The bathroom door wouldn’t lock and close.

Stay at Hotel Stary instead. We had a great experience there.

Very nice stay. Mr. Arkadiusz provides service at the highest level. I have never met a better receptionist anywhere than here. I will definitely come back often! Greetings to the entire crew!

Great service. The young ladies working here were always welcoming and helpful.

Good breakfast. Comfortable beds and rooms.

2 minute walk into the main square.

Hotel staff are very accommodating and friendly. The hotel is very close to the main square, super mall and train station. The room itself was very clean and spacious.

The greatest in Krakow

Beautiful boutique hotel in the city center.

Great atmosphere, cozy, nice staff, always willing to help, I recommend it to everyone

Comfortable hotel, without great pretensions, good breakfast and very well located in Krakow. Recommendable !!

A place with atmosphere. And behind the wall 800 years of history.

great location, cozy place

Excellent accommodation

It's not 5* hotel, maybe 3... I visited in winter and was cold in my room, but hotel has common system of hitting, you can't fix temperature in your room by yourself. Everything old in room, the bathroom of 5* with old blind... when I wanted to visit restaurant at evening, no one inside, I waited 15 minutes but nobody comes. Difficult to find if you are first time here. No elevator

Strange hotel. 5 stars, but somehow I didn't feel it...

Beautiful views and delicious food

difficult access, parking 300 m from the hotel, fan in the bathroom that cannot be turned off, view from the window like in a 2-star hotel, very competent and nice service, food ok.

Everything OK recommend

Super comfortable mattresses. And nice service

Everything is super and the staff is very friendly.

When visiting a hotel restaurant, you don't expect anything special. Here you can be positively surprised by the quality and taste of the dishes served, the service is clumsy but tries very hard to make everything good.

We actually booked the hotel “Pod bialys Orlem”. Because of the pandemic it was closed. We only found out about this at the hitel door. The bookings were moved to the “Grodek” hotel. Taxi pickup was offered.

We are disappointed because we have already been to the other hotel several times and can compare both.

The reception is tiny. The rooms are much smaller and only functionally furnished. The courtyard is illuminated all night long. The curtains cannot be closed completely. During the 4 days of our stay the rooms were not cleaned once - pandemic.

The breakfast was monotonous but generally good, only the bread and rolls were always old, which is absurd for a 5 star hotel.

When we are back in Krakow we will book our hotel.

We spent a long June weekend in the Deluxe room, a beautiful room and a unique atmosphere of the hotel. Staff very helpful and nice. We hope that we will be able to come back here again.

A nice place

A very high level hotel, high level service. High level of cleanliness. High standard breakfast. The location of the hotel is excellent near the square of Krakow. Highly recommended!

Great location, staff friendly and professional. Would definitely recommend.

A charming place!

Lovely hotel 5 mins from main square great little snug bar and sauna too rooms really nice

Nice, small hotel in a great location in the old town of Kraków. Unfortunately the room is a bit too small for a 5* hotel. Good cuisine, very nicely furnished library.

A small hotel in a great location. Nice atmosphere, great service.

Very nice hotel in old part of city, silent place with beautiful vintage design.

In our bathroom was fungus (look up, mushroom is watching you in room 207😀) nice bar-library inside. Don't ask to call a taxi at reception! We got a car without taxi marks an its price to airport was 90 pln(!!!) when Uber price was 38 pln, may be guy from reception has an interest in it

Gem of a hotel with a bit of history. Don't listen to all the negative reviews. Excellent value for money. Rooms are not huge but some folk are hard to please....they are clean, fresh and comfortable. Breakfast was excellent with great choices. Staff very friendly and helpful always. Stayed here twice and booked Auschwitz and salt mines via hotel both excellent. Minutes walk to old town and would highly recommend doing free Walkative guided tour. (Donation to guide optional).

It is important to keep a balanced reviews. The hotel is cozy, pleasant and polite service, clean, tidy, water bottles for guests, close to the impressive center of Krakow. Unfortunately, the restaurant with a very sparse menu, and breakfast, it is desirable that someone pay attention to the availability of dishes. On two consecutive mornings half of the trays were empty! By the time they made eggs, hot dogs and bacon, it took more than 10 minutes. It's a shame not to switch trays, pls, load on clean trays. It would be better whene the morning's opening isn't squeaking. Still, I would recommend the place if the weaknesses are ignored.

The best hotel in Poland. It's just like a fairy tale. Interior, service, ... 5 stars

Perfect. Room are great, stuff are nice and responsive, breakfast is awesome

A small and cool hotel, the staff is kind and professional, worth it!!!

Very good location, great service, but there is nothing special about the hotel that would deserve 5 stars. Breakfast was good but not exceptional.

Elegant...

Excellent service, excellent location

A true niche 5 star

If you want an unforgettable experience in Krakow, stay at this hotel

Very well

Not very friendly

Great location on the edge of the old city and the new center. The hotel is in an old style, the rooms are a bit cramped. The breakfast could be improved. Very courteous of the hotel staff.

Absolutely fantastic central hotel with excellent service

Fantastic service. Beautiful fireplaces where you can relax with respectable companions.

Great location, but the breakfast was a disappointment.

The place and hotel are fantastic. Staff requires training.