613355e4bb058561044527.png

Reviews about billytong.com

grade:4.80

488Reviews

We produce and deliver some of the finest biltong & droewors you'll find in the UK.

Billy Tong Ltd

web iconfacebook iconfacebook icontiktokyoutube

Billy Tong Ltd

facebookinstagramtiktokyoutube
613355e4bb058561044527.png

Reviews about billytong.com

4.80

488Reviews

Billy Tong Ltd

web iconfacebook iconfacebook icontiktokyoutube

Billy Tong Ltd

  • billytong.com
facebookinstagramtiktokyoutube

We produce and deliver some of the finest biltong & droewors you'll find in the UK.

Go to website

199 Portsmouth Road

KT11 1JRCobham

NIP: 385 8951 33.

Filter company ratings

tm-star
  • 1
  • 2
  • 3
  • 4
  • 5
  • current language - enEN

about 1 year ago

thumb-up icon

Rosie

tm-star

5.0

Great service; great product.

about 1 year ago

thumb-up icon

Simon

tm-star

5.0

Perfect, no damage. Richard & Mark are always available to answer any query and product is always fabulous. I'm an ocasional purchaser of biltong but these guys always delivery and the product always tastes good.

about 1 year ago

thumb-up icon

Graham

tm-star

5.0

Great, everything received as expected. Excellent service. All round no complaints at all. Another brillaint delivery. Tasty, fast delivery And a great choice of flavours.

about 1 year ago

thumb-up icon

Jason

tm-star

5.0

5 Star service from these guys. Can't fault them.

about 1 year ago

Zelda

tm-star

5.0

Amazing team an excellent product 👏

about 1 year ago

thumb-up icon

Miles

tm-star

5.0

Excellent turnaround time, everything as promised. Really nice guys to deal with. A pleasure to buy from this company.

about 1 year ago

thumb-up icon

Aris

tm-star

5.0

Everything went in accordance with the information shown on their website. You can tell Richard & Mark have a passion for their business. Always quick to respond. They have some great offers and discounts throughout the year. Recommend their products as great tasting and great service.

about 1 year ago

thumb-up icon

James

tm-star

5.0

Once my order had been processed, the delivery was done overnight. The Scotch Bonnet is HOT but incredibly moreish! Will be ordering again soon!

about 1 year ago

thumb-up icon

Mary-Anne

tm-star

5.0

My order turned up promptly no complaints.

about 1 year ago

thumb-up icon

Christopher

tm-star

5.0

Great company, seen the company and speed and service grow over the years. The quality has been maintained and the guys have done a great job of keeping prices competitive and also brilliant to support a local business.

about 1 year ago

thumb-up icon

Chris

tm-star

2.0

I keep coming back, hoping that the quality improves, but sadly the most recent batch I purchased still ranks among the chewiest/stringiest biltong of all the brands I have ever tried. I actually raised this before but never got a response.

A shame as it tastes great.

about 1 year ago

thumb-up icon

Andrew

tm-star

5.0

Very high level of customer service. Fresh biltong & droewors is a joy so it's great that they delivery on time, everytime. I've tasted quite a bit of biltong in the past, and this biltong is definitely 'up ther' with some of the best I've tasted. Well done Billy Tong.

about 1 year ago

thumb-up icon

M

tm-star

5.0

There was a problem with delivery but the Billytong team sorted it out very efficiently. Delivery times can vary but always a pleasure dealing with these guys.

about 1 year ago

thumb-up icon

Robert

tm-star

4.0

They always ensure that delivery is within their stated time-window. These guys are quick to respond to any order changes.

about 1 year ago

thumb-up icon

Brian

tm-star

5.0

5 working days is their target as it is freshly produced and they always deliver. Great service.

about 1 year ago

thumb-up icon

Taryn

tm-star

5.0

There was a small issues with my delivery but they were on it straight away.

about 1 year ago

thumb-up icon

Mike

tm-star

5.0

No undue delays, delivered and already eaten!

about 1 year ago

thumb-up icon

Patrick

tm-star

4.0

The biltong was really good quality and delivered quickly. The only criticism I have is it is a much more mild flavour than when I have previously bought it (for reference it was the Peri Peri flavour).

about 1 year ago

thumb-up icon

Victor

tm-star

5.0

I order from them every couple of months. With that said, I normally order bulk and have my favourite (Chilli Droe wors). On the odd occasion they don't have enough, they will contact me to discuss options.

The biggest compliment I can give them is that I went back to South Africa for a holiday and was actually missing their product. They are under my top 5 ever for droe wors and biltong. One of the marks of a good droe wors is when it snaps and doesn't stretch and their's does that. And the spicing that they use is perfect for my palate.

about 1 year ago

thumb-up icon

Adam

tm-star

3.0

Service is good, delivery is quick and easy.

The amount of fat in the Biltong however is really quite excessive. I was very disappointed with the quality of the last batch I received.

Not sure I'll be buying from them again.

over 1 year ago

thumb-up icon

Jonathan

tm-star

5.0

Can't ask for more. Everything went really well with my experience with them. Can't really fault their delivery service, arrived in tact and on time. Been an absolute pleasure buying from these guys. Will buy again.

over 1 year ago

thumb-up icon

Michael Bird

tm-star

5.0

Top notch customer service, was able to get my order out in no time at all in time for Christmas!

As a bonus, the biltong is the best tasting ever!

over 1 year ago

thumb-up icon

Andrew

tm-star

5.0

I love that they will call you to offer alternatives should they be out of stock on a particular flavour. For a freshly made product, my delivery was in line with my expectation.

over 1 year ago

thumb-up icon

Noel

tm-star

5.0

It arrived earlier than expected flavours have been great although the garlic overpowered the chilli

over 1 year ago

thumb-up icon

Matthew

tm-star

5.0

I waited a while for my order(due to strikes), but it was worth it. Delicious!

over 1 year ago

thumb-up icon

Karen

tm-star

4.0

Good service. Tasty

over 1 year ago

thumb-up icon

Liam

tm-star

5.0

Hands down the best biltong in the U.K. and the only thing better than the biltong is the customer service. Impossible to go wrong.

over 1 year ago

thumb-up icon

Wendy

tm-star

5.0

Fresh product, swift delivery, well within acceptable limit.

over 1 year ago

thumb-up icon

Rose-Marie

tm-star

5.0

As promised, delivery went without a hitch. Using their service is such a nice experience. I'll definitely be buying from them again. Reliable, trustworthy company that fulfills their orders quickly and efficiently.

over 1 year ago

thumb-up icon

Rob and Wendy

tm-star

5.0

As always...delicious!

over 1 year ago

thumb-up icon

Devan

tm-star

5.0

Great Biltong! Feels like we are back home eating this! Rather pricey, but quality I'm willing to pay for.

over 1 year ago

thumb-up icon

Dean

tm-star

5.0

Durable packing and delivered OK. They answer their emails really quickly (even over a weekend), most impressed. Another brillaint delivery. Tasty, fast delivery And a great choice of flavours.

over 1 year ago

thumb-up icon

Jean

tm-star

5.0

Everything went smoothly according to their promised schedule. Bravo, great service from these guys. True customer service. Free UK shipping makes a big difference, so I can understand why their prices are a little higher than some, but there are no surprises when it comes to check out.

over 1 year ago

thumb-up icon

Michelle

tm-star

5.0

Great service, very quick to respond. Had a slight hiccup with my delivery, but they were quick to respond and rectify. I've bought from these guys on quite a few occasions and never been disappointed.

over 1 year ago

thumb-up icon

Bryan

tm-star

5.0

Professional Company. I recommend them. Fresh biltong needs delivering asap and they didn't disappoint. I'm an ocasional purchaser of biltong but these guys always delivery and the product always tastes good. The best biltong in the Uk bar none.

over 1 year ago

thumb-up icon

Melissa

tm-star

5.0

One of the best customer experiences I've evr had. They were super helpful and friendly and directed me through my technical issues to ensure my Dad got his Christmas present 🎁.

over 1 year ago

thumb-up icon

Rosie

tm-star

5.0

Delivery after ordering can vary between next day or 5 working days, but product always is great. You can tell Richard & Mark have a passion for their business. Always quick to respond.

over 1 year ago

thumb-up icon

Jonathan

tm-star

5.0

Delivery times can vary but always a pleasure dealing with these guys. Fresh biltong needs delivering asap and they didn't disappoint. Excellent service. All round no complaints at all. One of the best customer experiences I've evr had. Excellent service. All round no complaints at all. Recommend these guys, their products are always delivered on time. Best quality for product and service. Highly recommend them.

over 1 year ago

thumb-up icon

Gary

tm-star

5.0

Great website, excellent delivery. The biltong was disappointing though. Then after I dropped a note to the guys, they contacted me directly to understand what was wrong with my order. They then prepared a new pack for me and delivered it within a week of my initial review. Best customer service ever and the 2nd pack was delicious. I’m a customer for life!!

over 1 year ago

thumb-up icon

Coldwell

tm-star

5.0

A shelf life of 30 days needs efficient delivery and they didn't disappoint. They have a really professional response to product complaints. Great product and service. I used one of their discount coupons to purchase and wasn't disappointed.

over 1 year ago

thumb-up icon

Anthony

tm-star

5.0

Great biltong delivered on time as advertised!

over 1 year ago

thumb-up icon

Shane

tm-star

5.0

Appreciate that production time lines can vary, but delivery is always fresh. Can't ask for more. Everything went really well with my experience with them. Been an absolute pleasure buying from these guys. Will buy again.

over 1 year ago

thumb-up icon

Shawn

tm-star

5.0

Fresh biltong & droewors is a joy so it's great that they delivery on time, everytime. Orders get fulfilled no problem and they keep you advised. Finally responded to one of their email offers. Glad I did as I wasn't disappointed. Great products.

over 1 year ago

thumb-up icon

Andrew

tm-star

5.0

Great guys to deal with and great sense of humour which helps make dealing with them a real pleasure.

over 1 year ago

thumb-up icon

Andrew

tm-star

4.0

Fresh product, swift delivery, well within acceptable limit.

over 1 year ago

thumb-up icon

Peter

tm-star

5.0

Once again you guys have done the business.. Many thanks to you both.

over 1 year ago

thumb-up icon

Guenter

tm-star

4.0

This was delivered whilst I was on holiday, however as the delivery label did not contain my name, then it ended up with someone else within my team, even though I gave all of my contact details. I finally retrieved the packs and the products are lovely. Probably wouldn't do it again unless the labelling is sorted.

over 1 year ago

thumb-up icon

Colleen

tm-star

5.0

These guys are quick to respond to any order changes. There was a small issues with my delivery but they were on it straight away. A great quality product, a quality taste, cant get enough of it.

over 1 year ago

thumb-up icon

Chris

tm-star

5.0

Great stuff, my order only took a few days and probably the best biltong i've ever tried. Will definately order again!

over 1 year ago

thumb-up icon

Deborah

tm-star

5.0

The date of delivery was in line with their promises. I was surprised by their immediate response to my email. Some of the tastiest biltong available, and better than that is their amazing customer service, fast response and all round service. Easily 5*

over 1 year ago

thumb-up icon

Pete

tm-star

4.0

Shipping is a little slow compared to other companies. The product is always consistent throughout

over 1 year ago

thumb-up icon

Ryan

tm-star

5.0

For a freshly made product, my delivery was in line with my expectation.

over 1 year ago

thumb-up icon

Charmaine

tm-star

5.0

Very high level of customer service. Everything went smoothly according to their promised schedule. Everything went really smoothly with my order. I can recommend these guys no problem.

over 1 year ago

thumb-up icon

Julie

tm-star

5.0

Nothing quite like a bit of biltong to make your day. Excellent product & great service.

over 1 year ago

thumb-up icon

Helen

tm-star

5.0

Incredible service, staff are really lovely. Can't really fault their delivery service, arrived in tact and on time. They refer to their customers as part of the Billy Tong family. They do make you welcome that's for sure.

over 1 year ago

thumb-up icon

Tanya

tm-star

4.0

Everything went in accordance with the information shown on their website. Great service, very quick to respond. First time buyer of their products and will be buying again as the whole experience was great.

over 1 year ago

thumb-up icon

Joanna

tm-star

5.0

Had no reason to contact these guys, as service was great as usual. As promised, delivery went without a hitch.

over 1 year ago

thumb-up icon

Carl

tm-star

5.0

Great products backed with excellent service best around!

Golf Store UK

over 1 year ago

thumb-up icon

Jason

tm-star

5.0

I waited a while for my order, but it was worth it. Delicious! Once my order had been processed, the delivery was done overnight. A shop worth recommending, great beef products at a good price that includes delivery. Apart from that they deliver as promised.

over 1 year ago

thumb-up icon

Lyn

tm-star

5.0

Super quick response, keep up the good work guys. Recommend these guys, their products are always delivered on time. Reliable, trustworthy company that fulfills their orders quickly and efficiently.

over 1 year ago

thumb-up icon

Michael

tm-star

5.0

5 working days is their target as it is freshly produced and they always deliver. Great service. Have purchased from these guys several times. Always a good experience. Free UK shipping makes a big difference, so I can understand why their prices are a little higher than some, but there are no surprises when it comes to check out.

over 1 year ago

thumb-up icon

Michael

tm-star

5.0

They fulfiled my delivery as promised, within 5 working days. Bravo, great service from these guys. True customer service.

over 1 year ago

thumb-up icon

Udo

tm-star

5.0

Fresh biltong & droewors is a joy so it's great that they delivery on time, everytime. I love that they will call you to offer alternatives should they be out of stock on a particular flavour.

over 1 year ago

thumb-up icon

Simon Sloane

tm-star

5.0

A small issue with my order was acted on quickly and Mark and a Richard resolved the matter without any hassle and with good grace - a class act, just like their billing!

over 1 year ago

thumb-up icon

Glenn

tm-star

5.0

Great Customer Service! Delivery was delayed but kept me informed, and chucked in a freebie.

The product is worth the wait regardless 👍🏻

over 1 year ago

thumb-up icon

LD

tm-star

5.0

Delivered on time and tasting underway! Fabulous biltong - a real treat!

over 1 year ago

thumb-up icon

Shereen

tm-star

5.0

Really great flavours and service and customer care is superb too.

over 1 year ago

thumb-up icon

Brett

tm-star

5.0

Great quality excellent flavor

over 1 year ago

thumb-up icon

tess

tm-star

5.0

These guys are quick to respond to any order changes. Fresh biltong needs delivering asap and they didn't disappoint. Can't ask for more. Everything went really well with my experience with them.

over 1 year ago

thumb-up icon

Soshanna

tm-star

5.0

Excellent service. All round no complaints at all. The date of delivery was in line with their promises. Some of the tastiest biltong available, and better than that is their amazing customer service, fast response and all round service. Easily 5*

over 1 year ago

thumb-up icon

Ian

tm-star

5.0

Great service and best biltong I have tried ,love the wet and fatty ones.

over 1 year ago

thumb-up icon

Peter

tm-star

5.0

There was a small issues with my delivery but they were on it straight away. Ordering was extremely straight forward and my purchsing experince was great. My purchase tasted fabulous as well.

over 1 year ago

thumb-up icon

Seb

tm-star

5.0

Thanks guys , quick delivery, great taste, droewors a little too dry, I may have picked the wrong option though, I'll check nexttime

over 1 year ago

thumb-up icon

Ioan

tm-star

5.0

Using their service is such a nice experience. I'll definitely be buying from them again. Fresh product, swift delivery, well within acceptable limit. Absolutely love their biltong. So many flavours to choose from.

over 1 year ago

thumb-up icon

John

tm-star

5.0

Had a slight hiccup with my delivery, but they were quick to respond and rectify. Very high level of customer service. Lovely shopping experience and great service. Recommended.

over 1 year ago

thumb-up icon

karen

tm-star

5.0

Good quality product, will buy again

over 1 year ago

thumb-up icon

Janis

tm-star

5.0

Great guys to deal with and great sense of humour which helps make dealing with them a real pleasure.

over 1 year ago

thumb-up icon

Ligoleni Angelika

tm-star

5.0

Everything went in accordance with the information shown on their website.

over 1 year ago

Diplow

tm-star

1.0

So today I went to the Farnham food festival and I saw this stall that it sells biltong. I was disappointed that it was pre-packed and when I got home it did not taste that good, it tasted like it had a lot of vinegar in it which affected the taste. So I won’t be ordering from them.

over 1 year ago

thumb-up icon

Kathleen

tm-star

2.0

Unfortunately I found the biltong I ordered unedable and the order was wrong. Although I must say when I approached them they did reply really quickly and replaced most of the items very quickly but I still found the biltong lacking. Over all I won't be ordering biltong from them again but I must say their customer service was excellent.

over 1 year ago

thumb-up icon

Nicoleen

tm-star

5.0

Great service and fantastic Billtong!

over 1 year ago

thumb-up icon

Tom

tm-star

5.0

Great quality and good sales.

over 1 year ago

thumb-up icon

Lyn

tm-star

4.0

Orders get fulfilled no problem and they keep you advised. Can't really fault their delivery service, arrived in tact and on time. First time purchase and I can honestly say some of the best biltong & droewors I've tasted for a long time.

over 1 year ago

thumb-up icon

Jamie

tm-star

4.0

Great product and helpful service team all round BZ.

over 1 year ago

thumb-up icon

Bernadine

tm-star

5.0

Recommend these guys, their products are always delivered on time. They answer their emails really quickly (even over a weekend), most impressed. Excellent quality biltong. Had a minor communication issue but was resolved quickly. Great service, very quick to respond. Everything went smoothly according to their promised schedule. Had no reason to contact these guys, as service was great as usual. Best quality for product and service. Highly recommend them.

over 1 year ago

thumb-up icon

Richard

tm-star

5.0

Durable packing and delivered OK.

over 1 year ago

thumb-up icon

Karolina

tm-star

4.0

The biltong was original moist, and was still a little bit too wet. Next time I’ll choose the dry option. The quality is great though, will definitely order again.

over 1 year ago

thumb-up icon

Mike

tm-star

4.0

Great Biltong. A little on the pricey side however.

over 1 year ago

thumb-up icon

Michael

tm-star

5.0

5 working days is their target as it is freshly produced and they always deliver. Great service. I waited a while for my order, but it was worth it. Delicious! My first purchase and everything went smoothly. Product tastes great.

over 1 year ago

thumb-up icon

Lee

tm-star

5.0

Best biltong on the market. That wet and fatty range is insane. 5 stars

over 1 year ago

thumb-up icon

Stuart

tm-star

5.0

Bravo, great service from these guys. True customer service. As promised, delivery went without a hitch. Been an absolute pleasure buying from these guys. Will buy again.

over 1 year ago

thumb-up icon

Carl

tm-star

2.0

The service was good, but im sorry to say that I found the quality of the biltong disappointing, I have tried many a different types & flavours but I just didn’t get that “wow” factor from your seasoning! I’m sorry it’s a negative feed back but I’m hoping you see it as me being honest!

over 1 year ago

thumb-up icon

Gail

tm-star

5.0

No undue delays, delivered and already eaten!

over 1 year ago

thumb-up icon

Charmaine

tm-star

5.0

Fresh biltong needs delivering asap and they didn't disappoint. Super quick response, keep up the good work guys. Really great flavours and service and customer care is superb too.

over 1 year ago

thumb-up icon

Nathaniel

tm-star

5.0

These guys are quick to respond to any order changes.

over 1 year ago

thumb-up icon

Louise

tm-star

5.0

Delivery was within their timeframe , although production time varies it’s worth the wait . Excellent service and an amazing product , my partner spent 30 years in South Africa so she knows her stuff lol !

over 1 year ago

thumb-up icon

Darryl

tm-star

2.0

Delivery went to the wrong address, by the time I found which neighbour had it, the koeksisters were stale. I was told that I would be sent fresh koeksisters on the next Monday. It's Saturday after that Monday and still nothing. Billtong and dry wors were good.

over 1 year ago

thumb-up icon

Rob and Wendy

tm-star

5.0

As always, absolutely delicious. A taste of home in every bite. The wet and fatty biltong is perfect and never lasts long!!

over 1 year ago

thumb-up icon

Barry

tm-star

5.0

My order turned up promptly no complaints. Professional Company. I recommend them. This is a great online shop, great selection of flavours to choose from.

over 1 year ago

thumb-up icon

Romeo

tm-star

5.0

The date of delivery was in line with their promises. Their wide choices of flavours, good prices, and great shopping service are very good. I only have very good experiences and remain a loyal customer.