Great service; great product.
Reviews about billytong.com
grade:4.80
488Reviews
We produce and deliver some of the finest biltong & droewors you'll find in the UK.
12 weeks ago
Last week
Reviews about billytong.com
4.80
488Reviews
12 weeks ago
Last week
Filter company ratings
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about 1 year ago
Rosie
5.0
about 1 year ago
Simon
5.0
Perfect, no damage. Richard & Mark are always available to answer any query and product is always fabulous. I'm an ocasional purchaser of biltong but these guys always delivery and the product always tastes good.
about 1 year ago
Graham
5.0
Great, everything received as expected. Excellent service. All round no complaints at all. Another brillaint delivery. Tasty, fast delivery And a great choice of flavours.
about 1 year ago
Jason
5.0
5 Star service from these guys. Can't fault them.
about 1 year ago
Zelda
5.0
Amazing team an excellent product 👏
about 1 year ago
Miles
5.0
Excellent turnaround time, everything as promised. Really nice guys to deal with. A pleasure to buy from this company.
about 1 year ago
Aris
5.0
Everything went in accordance with the information shown on their website. You can tell Richard & Mark have a passion for their business. Always quick to respond. They have some great offers and discounts throughout the year. Recommend their products as great tasting and great service.
about 1 year ago
James
5.0
Once my order had been processed, the delivery was done overnight. The Scotch Bonnet is HOT but incredibly moreish! Will be ordering again soon!
about 1 year ago
Mary-Anne
5.0
My order turned up promptly no complaints.
about 1 year ago
Christopher
5.0
Great company, seen the company and speed and service grow over the years. The quality has been maintained and the guys have done a great job of keeping prices competitive and also brilliant to support a local business.
about 1 year ago
Chris
2.0
I keep coming back, hoping that the quality improves, but sadly the most recent batch I purchased still ranks among the chewiest/stringiest biltong of all the brands I have ever tried. I actually raised this before but never got a response.
A shame as it tastes great.
about 1 year ago
Andrew
5.0
Very high level of customer service. Fresh biltong & droewors is a joy so it's great that they delivery on time, everytime. I've tasted quite a bit of biltong in the past, and this biltong is definitely 'up ther' with some of the best I've tasted. Well done Billy Tong.
about 1 year ago
M
5.0
There was a problem with delivery but the Billytong team sorted it out very efficiently. Delivery times can vary but always a pleasure dealing with these guys.
about 1 year ago
Robert
4.0
They always ensure that delivery is within their stated time-window. These guys are quick to respond to any order changes.
about 1 year ago
Brian
5.0
5 working days is their target as it is freshly produced and they always deliver. Great service.
about 1 year ago
Taryn
5.0
There was a small issues with my delivery but they were on it straight away.
about 1 year ago
Mike
5.0
No undue delays, delivered and already eaten!
about 1 year ago
Patrick
4.0
The biltong was really good quality and delivered quickly. The only criticism I have is it is a much more mild flavour than when I have previously bought it (for reference it was the Peri Peri flavour).
about 1 year ago
Victor
5.0
I order from them every couple of months. With that said, I normally order bulk and have my favourite (Chilli Droe wors). On the odd occasion they don't have enough, they will contact me to discuss options.
The biggest compliment I can give them is that I went back to South Africa for a holiday and was actually missing their product. They are under my top 5 ever for droe wors and biltong. One of the marks of a good droe wors is when it snaps and doesn't stretch and their's does that. And the spicing that they use is perfect for my palate.
about 1 year ago
Adam
3.0
Service is good, delivery is quick and easy.
The amount of fat in the Biltong however is really quite excessive. I was very disappointed with the quality of the last batch I received.
Not sure I'll be buying from them again.
over 1 year ago
Jonathan
5.0
Can't ask for more. Everything went really well with my experience with them. Can't really fault their delivery service, arrived in tact and on time. Been an absolute pleasure buying from these guys. Will buy again.
over 1 year ago
Michael Bird
5.0
Top notch customer service, was able to get my order out in no time at all in time for Christmas!
As a bonus, the biltong is the best tasting ever!
over 1 year ago
Andrew
5.0
I love that they will call you to offer alternatives should they be out of stock on a particular flavour. For a freshly made product, my delivery was in line with my expectation.
over 1 year ago
Noel
5.0
It arrived earlier than expected flavours have been great although the garlic overpowered the chilli
over 1 year ago
Matthew
5.0
I waited a while for my order(due to strikes), but it was worth it. Delicious!
over 1 year ago
Karen
4.0
Good service. Tasty
over 1 year ago
Liam
5.0
Hands down the best biltong in the U.K. and the only thing better than the biltong is the customer service. Impossible to go wrong.
over 1 year ago
Wendy
5.0
Fresh product, swift delivery, well within acceptable limit.
over 1 year ago
Rose-Marie
5.0
As promised, delivery went without a hitch. Using their service is such a nice experience. I'll definitely be buying from them again. Reliable, trustworthy company that fulfills their orders quickly and efficiently.
over 1 year ago
Rob and Wendy
5.0
As always...delicious!
over 1 year ago
Devan
5.0
Great Biltong! Feels like we are back home eating this! Rather pricey, but quality I'm willing to pay for.
over 1 year ago
Dean
5.0
Durable packing and delivered OK. They answer their emails really quickly (even over a weekend), most impressed. Another brillaint delivery. Tasty, fast delivery And a great choice of flavours.
over 1 year ago
Jean
5.0
Everything went smoothly according to their promised schedule. Bravo, great service from these guys. True customer service. Free UK shipping makes a big difference, so I can understand why their prices are a little higher than some, but there are no surprises when it comes to check out.
over 1 year ago
Michelle
5.0
Great service, very quick to respond. Had a slight hiccup with my delivery, but they were quick to respond and rectify. I've bought from these guys on quite a few occasions and never been disappointed.
over 1 year ago
Bryan
5.0
Professional Company. I recommend them. Fresh biltong needs delivering asap and they didn't disappoint. I'm an ocasional purchaser of biltong but these guys always delivery and the product always tastes good. The best biltong in the Uk bar none.
over 1 year ago
Melissa
5.0
One of the best customer experiences I've evr had. They were super helpful and friendly and directed me through my technical issues to ensure my Dad got his Christmas present 🎁.
over 1 year ago
Rosie
5.0
Delivery after ordering can vary between next day or 5 working days, but product always is great. You can tell Richard & Mark have a passion for their business. Always quick to respond.
over 1 year ago
Jonathan
5.0
Delivery times can vary but always a pleasure dealing with these guys. Fresh biltong needs delivering asap and they didn't disappoint. Excellent service. All round no complaints at all. One of the best customer experiences I've evr had. Excellent service. All round no complaints at all. Recommend these guys, their products are always delivered on time. Best quality for product and service. Highly recommend them.
over 1 year ago
Gary
5.0
Great website, excellent delivery. The biltong was disappointing though. Then after I dropped a note to the guys, they contacted me directly to understand what was wrong with my order. They then prepared a new pack for me and delivered it within a week of my initial review. Best customer service ever and the 2nd pack was delicious. I’m a customer for life!!
over 1 year ago
Coldwell
5.0
A shelf life of 30 days needs efficient delivery and they didn't disappoint. They have a really professional response to product complaints. Great product and service. I used one of their discount coupons to purchase and wasn't disappointed.
over 1 year ago
Anthony
5.0
Great biltong delivered on time as advertised!
over 1 year ago
Shane
5.0
Appreciate that production time lines can vary, but delivery is always fresh. Can't ask for more. Everything went really well with my experience with them. Been an absolute pleasure buying from these guys. Will buy again.
over 1 year ago
Shawn
5.0
Fresh biltong & droewors is a joy so it's great that they delivery on time, everytime. Orders get fulfilled no problem and they keep you advised. Finally responded to one of their email offers. Glad I did as I wasn't disappointed. Great products.
over 1 year ago
Andrew
5.0
Great guys to deal with and great sense of humour which helps make dealing with them a real pleasure.
over 1 year ago
Andrew
4.0
Fresh product, swift delivery, well within acceptable limit.
over 1 year ago
Peter
5.0
Once again you guys have done the business.. Many thanks to you both.
over 1 year ago
Guenter
4.0
This was delivered whilst I was on holiday, however as the delivery label did not contain my name, then it ended up with someone else within my team, even though I gave all of my contact details. I finally retrieved the packs and the products are lovely. Probably wouldn't do it again unless the labelling is sorted.
over 1 year ago
Colleen
5.0
These guys are quick to respond to any order changes. There was a small issues with my delivery but they were on it straight away. A great quality product, a quality taste, cant get enough of it.
over 1 year ago
Chris
5.0
Great stuff, my order only took a few days and probably the best biltong i've ever tried. Will definately order again!
over 1 year ago
Deborah
5.0
The date of delivery was in line with their promises. I was surprised by their immediate response to my email. Some of the tastiest biltong available, and better than that is their amazing customer service, fast response and all round service. Easily 5*
over 1 year ago
Pete
4.0
Shipping is a little slow compared to other companies. The product is always consistent throughout
over 1 year ago
Ryan
5.0
For a freshly made product, my delivery was in line with my expectation.
over 1 year ago
Charmaine
5.0
Very high level of customer service. Everything went smoothly according to their promised schedule. Everything went really smoothly with my order. I can recommend these guys no problem.
over 1 year ago
Julie
5.0
Nothing quite like a bit of biltong to make your day. Excellent product & great service.
over 1 year ago
Helen
5.0
Incredible service, staff are really lovely. Can't really fault their delivery service, arrived in tact and on time. They refer to their customers as part of the Billy Tong family. They do make you welcome that's for sure.
over 1 year ago
Tanya
4.0
Everything went in accordance with the information shown on their website. Great service, very quick to respond. First time buyer of their products and will be buying again as the whole experience was great.
over 1 year ago
Joanna
5.0
Had no reason to contact these guys, as service was great as usual. As promised, delivery went without a hitch.
over 1 year ago
Carl
5.0
Great products backed with excellent service best around!
Golf Store UK
over 1 year ago
Jason
5.0
I waited a while for my order, but it was worth it. Delicious! Once my order had been processed, the delivery was done overnight. A shop worth recommending, great beef products at a good price that includes delivery. Apart from that they deliver as promised.
over 1 year ago
Lyn
5.0
Super quick response, keep up the good work guys. Recommend these guys, their products are always delivered on time. Reliable, trustworthy company that fulfills their orders quickly and efficiently.
over 1 year ago
Michael
5.0
5 working days is their target as it is freshly produced and they always deliver. Great service. Have purchased from these guys several times. Always a good experience. Free UK shipping makes a big difference, so I can understand why their prices are a little higher than some, but there are no surprises when it comes to check out.
over 1 year ago
Michael
5.0
They fulfiled my delivery as promised, within 5 working days. Bravo, great service from these guys. True customer service.
over 1 year ago
Udo
5.0
Fresh biltong & droewors is a joy so it's great that they delivery on time, everytime. I love that they will call you to offer alternatives should they be out of stock on a particular flavour.
over 1 year ago
Simon Sloane
5.0
A small issue with my order was acted on quickly and Mark and a Richard resolved the matter without any hassle and with good grace - a class act, just like their billing!
over 1 year ago
Glenn
5.0
Great Customer Service! Delivery was delayed but kept me informed, and chucked in a freebie.
The product is worth the wait regardless 👍🏻
over 1 year ago
LD
5.0
Delivered on time and tasting underway! Fabulous biltong - a real treat!
over 1 year ago
Shereen
5.0
Really great flavours and service and customer care is superb too.
over 1 year ago
Brett
5.0
Great quality excellent flavor
over 1 year ago
tess
5.0
These guys are quick to respond to any order changes. Fresh biltong needs delivering asap and they didn't disappoint. Can't ask for more. Everything went really well with my experience with them.
over 1 year ago
Soshanna
5.0
Excellent service. All round no complaints at all. The date of delivery was in line with their promises. Some of the tastiest biltong available, and better than that is their amazing customer service, fast response and all round service. Easily 5*
over 1 year ago
Ian
5.0
Great service and best biltong I have tried ,love the wet and fatty ones.
over 1 year ago
Peter
5.0
There was a small issues with my delivery but they were on it straight away. Ordering was extremely straight forward and my purchsing experince was great. My purchase tasted fabulous as well.
over 1 year ago
Seb
5.0
Thanks guys , quick delivery, great taste, droewors a little too dry, I may have picked the wrong option though, I'll check nexttime
over 1 year ago
Ioan
5.0
Using their service is such a nice experience. I'll definitely be buying from them again. Fresh product, swift delivery, well within acceptable limit. Absolutely love their biltong. So many flavours to choose from.
over 1 year ago
John
5.0
Had a slight hiccup with my delivery, but they were quick to respond and rectify. Very high level of customer service. Lovely shopping experience and great service. Recommended.
over 1 year ago
karen
5.0
Good quality product, will buy again
over 1 year ago
Janis
5.0
Great guys to deal with and great sense of humour which helps make dealing with them a real pleasure.
over 1 year ago
Ligoleni Angelika
5.0
Everything went in accordance with the information shown on their website.
over 1 year ago
Diplow
1.0
So today I went to the Farnham food festival and I saw this stall that it sells biltong. I was disappointed that it was pre-packed and when I got home it did not taste that good, it tasted like it had a lot of vinegar in it which affected the taste. So I won’t be ordering from them.
over 1 year ago
Kathleen
2.0
Unfortunately I found the biltong I ordered unedable and the order was wrong. Although I must say when I approached them they did reply really quickly and replaced most of the items very quickly but I still found the biltong lacking. Over all I won't be ordering biltong from them again but I must say their customer service was excellent.
over 1 year ago
Nicoleen
5.0
Great service and fantastic Billtong!
over 1 year ago
Tom
5.0
Great quality and good sales.
over 1 year ago
Lyn
4.0
Orders get fulfilled no problem and they keep you advised. Can't really fault their delivery service, arrived in tact and on time. First time purchase and I can honestly say some of the best biltong & droewors I've tasted for a long time.
over 1 year ago
Jamie
4.0
Great product and helpful service team all round BZ.
over 1 year ago
Bernadine
5.0
Recommend these guys, their products are always delivered on time. They answer their emails really quickly (even over a weekend), most impressed. Excellent quality biltong. Had a minor communication issue but was resolved quickly. Great service, very quick to respond. Everything went smoothly according to their promised schedule. Had no reason to contact these guys, as service was great as usual. Best quality for product and service. Highly recommend them.
over 1 year ago
Richard
5.0
Durable packing and delivered OK.
over 1 year ago
Karolina
4.0
The biltong was original moist, and was still a little bit too wet. Next time I’ll choose the dry option. The quality is great though, will definitely order again.
over 1 year ago
Mike
4.0
Great Biltong. A little on the pricey side however.
over 1 year ago
Michael
5.0
5 working days is their target as it is freshly produced and they always deliver. Great service. I waited a while for my order, but it was worth it. Delicious! My first purchase and everything went smoothly. Product tastes great.
over 1 year ago
Lee
5.0
Best biltong on the market. That wet and fatty range is insane. 5 stars
over 1 year ago
Stuart
5.0
Bravo, great service from these guys. True customer service. As promised, delivery went without a hitch. Been an absolute pleasure buying from these guys. Will buy again.
over 1 year ago
Carl
2.0
The service was good, but im sorry to say that I found the quality of the biltong disappointing, I have tried many a different types & flavours but I just didn’t get that “wow” factor from your seasoning! I’m sorry it’s a negative feed back but I’m hoping you see it as me being honest!
over 1 year ago
Gail
5.0
No undue delays, delivered and already eaten!
over 1 year ago
Charmaine
5.0
Fresh biltong needs delivering asap and they didn't disappoint. Super quick response, keep up the good work guys. Really great flavours and service and customer care is superb too.
over 1 year ago
Nathaniel
5.0
These guys are quick to respond to any order changes.
over 1 year ago
Louise
5.0
Delivery was within their timeframe , although production time varies it’s worth the wait . Excellent service and an amazing product , my partner spent 30 years in South Africa so she knows her stuff lol !
over 1 year ago
Darryl
2.0
Delivery went to the wrong address, by the time I found which neighbour had it, the koeksisters were stale. I was told that I would be sent fresh koeksisters on the next Monday. It's Saturday after that Monday and still nothing. Billtong and dry wors were good.
over 1 year ago
Rob and Wendy
5.0
As always, absolutely delicious. A taste of home in every bite. The wet and fatty biltong is perfect and never lasts long!!
over 1 year ago
Barry
5.0
My order turned up promptly no complaints. Professional Company. I recommend them. This is a great online shop, great selection of flavours to choose from.
over 1 year ago
Romeo
5.0
The date of delivery was in line with their promises. Their wide choices of flavours, good prices, and great shopping service are very good. I only have very good experiences and remain a loyal customer.