The beginning of our acquaintance was difficult 🤷. No jacuzzi. There is a pool, but it's a bit dwarf-sized, beds far from each other when it was supposed to be one big, matrimonial bed 😁. So, a conversation at the reception.... And from that moment, from every next conversation with the staff (no matter what position, what tasks these people were performing) were delightful, specific, friendly, HELPFUL!!!!!! Incredibly dedicated people work there!!!! Applause for the owners. Great team!! The pool is kind of two in one a bit, so the lack of jacuzzi is less noticeable, beds immediately cuddled up to each other with a full mattress, not like in Hotel Cieszyno, two separate, drifting apart, when at night, one mattress almost landed on the lamp, me on the boards, and my woman by the wall... oh mother. Here, it's perfect. Thanks!!! What, no fridge? It will be here soon. And it was!!! The area is nice, the approach more virgin-like, reminded me of off-road, but it doesn't hinder the experience of this spa. VERY well-maintained buildings, gardens, garden architecture, practically garden jewelry.... Food is cool. And the dinner (Mrs. Żaneta is sensational), respect for the chef... Breakfast is great, varied, abundant... really every guest is taken care of and could choose something. Indeed, to our three times good morning, upon entering the room where breakfast was served, no one responded (so I didn't say goodbye either 🙈😂), but everyone was focused on their work, so it's cool... I repeat, if asked what stuck with me from the stay at Santa Natura Resort Spa in Nowa Wieś 31, I would answer that everything was great, but the service was absolutely top-notch!!!! Also, the gentlemen who explained where everything is, led to the right room and even answered about external attractions. I recommend!!! 🍀✌️👌🥰