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Reviews about airportlostfound.com

grade:4.93

84Reviews

Lost items recovery services for travelers. We help you get your lost items back without the hassle. We search on your behalf, give you regular updates, and arrange the retrieval of your property

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Reviews about airportlostfound.com

4.93

84Reviews

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  • airportlostfound.com
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Lost items recovery services for travelers. We help you get your lost items back without the hassle. We search on your behalf, give you regular updates, and arrange the retrieval of your property

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400 Rella Blvd, #207- 298

10901Montebello, NY

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  • current language - enEN

10 days ago

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Preema

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5.0

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I live in London and was in transit in Miami, travelling to my business coaching retreat in the Dominican Republic. In the rush to get through security not to miss the connecting flight , I managed to not grab my Italian leather jacket going through security. The next day we contacted the airport and were advised to pay a small handling fee to start the search process. Within a week my jacket was shipped back to London! The communication from Mike emailing me with updates was outstanding. He even checked to make sure that the jacket had arrived safely!

I am so impressed with the customer service and a huge thank you to Mike 🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽

about 2 months ago

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Margaret

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5.0

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The communication was consistent and professional. I received my lost item within a month of filing my claim. A positive experience overall.

2 months ago

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Richard

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5.0

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This service stayed in constant contact with me, providing me with an explanation on how the process worked. Hopefully I will never need their service again, but if I should, I wouldn't hesitate to contact them.

about 4 hours ago

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Oscarina

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5.0

Thank you for helped me to find my documents

about 6 hours ago

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David

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5.0

Mike and Abby did a great job of locating my lost item. They stayed in touch on status regularly. Gave good instructions about how to pick it up. All around they were terrific. Thank you very much.

1 day ago

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Luci

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5.0

This service delivers! Within 3 days they found my I pad. I didn’t know it existed but it is worth it! Thank you so much! 💯

2 days ago

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Saad

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5.0

Extremely responsive contacted me right away - tracked it when airport actually said it wasn’t available - they found it and gave clear instructions to coordinate its return

Also appreciate the follow up to confirm. I got it back

10 days ago

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Scott

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5.0

They located my laptop and mailed it to my house.

Excellent service by airport lost and found

12 days ago

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Cynthia

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5.0

Excellent service. Professional and was able to get my lost item returned quickly.

13 days ago

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Minna-Liisa

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5.0

I am beyond happy that your company found my purse !

I really can't still believe it !

Thank you so much !

15 days ago

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Lauren

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5.0

💯 Prompt communication and empathy every step of the way.

16 days ago

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Gabriela

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5.0

Excelente servicio y atencion, muy agradecida con usted y todo el equipo.

Saludos

16 days ago

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Linda

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5.0

Excellent attention and service from Mike

I am very grateful and satisfied

Regards

17 days ago

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Margaret

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4.0

My only complaint is it was located on Wednesday or Thursday but it didn't get processed by Fedex and I had to wait until a Monday delivery

17 days ago

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Christine

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5.0

Because of my own confusion at TSA at the airport, I accidentally left my laptop in one of the plastic bins. When I contacted the airport lost and found, I was notified very quickly on how to proceed with the investigation. Each step was easy and rapid. Even though there was a fee to continue, it was well worth my time and money for their effort. I couldn't have asked for a quicker or more thoughtful response.

17 days ago

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Jacques

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5.0

Without hope I called airportlostfound. I was surprised by the professional attitude Ans astonished when they found my laptop in 12 hours. Returning it within 72 hours a few States later.

I was and still am impressed!

18 days ago

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Anne

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5.0

They did a good job for me—though we were able to help out with the process from my husband’s phone locator.

18 days ago

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Douglas

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5.0

Servicio excelente

18 days ago

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Natalie

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5.0

Amazing service! Found my laptop and had it shipped to me by the next day. So grateful!

21 days ago

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Bridgette

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5.0

We were very thankful that this service helped us find and pick up our list item very quickly. Great service! Highly recommend!

21 days ago

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Luc

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5.0

First the professionalism of my speaker. And the most important he gets positive result and more. He gives me the solution to send back my item.

22 days ago

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Cody

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5.0

They were very responsive and helpful in tracking down my lost watch. I never would have found it without them.

about 1 month ago

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Mary

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5.0

Mike was outstanding in response time and caring in my lost luggage. He was able to reassure me, asked details to find the luggage, and contacted me several time throughout the process with updates and was efficient and friendly.

Thank you for being so reassuring and positive during a very stressful time.

about 1 month ago

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Ronald

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4.0

I was happy you found my lost items! Thank you very much!!

about 1 month ago

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Anne

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5.0

I left a bag with my iPad in it in a restaurant in the airport. I was boarding the plane when I realized it was missing. I filed a lost and found report before the plane took off, and by the time we landed I already had 2 responses to my report! I had a few emails and phone calls back and forth with lost and found and was so impressed by how helpful and nice everyone I dealt with was. My friends were in the airport the following day and were able to retrieve my bag from the lost and found and return it to me. Thank you to all lost and found and security personnel who were kind enough to find my bag. It was a very pleasant experience for what could have been a disappointing one!

about 1 month ago

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Victor

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5.0

EXCELLENT SERVICE!!

about 1 month ago

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Keri

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5.0

Found my bags quickly and were super good with communicating and keeping me updated.

about 2 months ago

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Emily

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5.0

My carry on was taken when I left it for one minute. Had to get on the plane with no bag. I filed a lost and found order, paid a reasonless fee and waited. I got regular updates, phone calls and….success! My bag was returned to me in tact, in good shape, and with all its contents! I’m happy and grateful!

about 2 months ago

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Paul

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5.0

Regular contact with me is a unique factor observed. Information sharing during Delivery process was notable. I suggest you develop a way of reaching foreign numbers of immigrants who are on short visit and may have returned to their home countries.

about 2 months ago

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Maria Del Pilar

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5.0

Muchas gracias por la atención y la rapidez con la que manejaron mi reclamación! Mike es muy atento y servicial. Gracias

about 2 months ago

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William

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5.0

Mike responded immediately and was able to confirm with Denver Airport Lost and Found that our cell phone had been located. This whole process saved us lots of time when we returned to the airport and also saved money in relocating our phone. Thank you.

about 2 months ago

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Kerby

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5.0

This was a life saver, thought i lost my computer but they found it and shipped it back fast.

about 2 months ago

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Ann

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5.0

Mike and Max went over and above in their efforts to find the two Ipads I lost at O’Hare Airport. They kept me informed of their progress on almost a daily basis and were dogged in their determination to track my Ipads down. Very impressive and very kind.

about 2 months ago

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Chris

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5.0

They returned my watch

about 2 months ago

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Ann

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5.0

Prompt retrieval of my fav jacket and hat was appreciated. Plus, the manners and contact was rare in this day and age but so nice to hear.

about 2 months ago

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Steve

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5.0

Thank you so much for looking after my Loss iPad. Excellent communication with your team.

2 months ago

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Bobbi

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5.0

🌟🌟 Excellent🌟🌟 communication with me!

2 months ago

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Andrew

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5.0

Totally pro staff, especially Mac and Michael. Please treat them well

2 months ago

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Jesse

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4.0

Helpful

2 months ago

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Richard

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5.0

Thank you so much for your service

2 months ago

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Visitacion

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5.0

The effectiveness of the service and the response.

2 months ago

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Gaylon

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5.0

Great on all fronts.

3 months ago

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Nicole

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5.0

Very helpful, quick to respond, and involved in providing updates. Made the process less stressful and as quick and easy as possible. Very appreciative of this service. Thank you.

3 months ago

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Emily

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5.0

Found quickly and the team was very responsive!

3 months ago

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Ibrahim

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5.0

Very responsive

3 months ago

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Macklin

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4.0

........

3 months ago

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Elisabeth

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5.0

Was great my license was found in less than 24 hrs. Downfall you have to pay $30 to file a claim

3 months ago

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Ashley

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5.0

They were good about keeping in touch as the search for my item went on, they got on it quickly when I submitted the claim.

3 months ago

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Selena

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5.0

Great response time and attention. Thank you for helping me to find my glasses!

3 months ago

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Nicole

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5.0

Very detailed to identify the item as mine. Quick response and through. All the people I dealt with were very polite.

3 months ago

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Sherry

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5.0

I lost my laptop while going through security at DEN, contacted Airport Lost and Found, got a call later that day, and sever as long days later was notified it was found. I paid f or shipping and it arrived back in my hands safe and sound. I was afraid it was gone forever. Thanks so much!

3 months ago

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Steve

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5.0

Thanks so much, I was 100% impressed with your entire process, you representative did a fine job, communicated quickly, I was able to find my item within an hour

3 months ago

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Deborah

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5.0

Yes it does rate a comment! I was clearly in a state of panic when I realized my iPad was missing when I got home. I called for your service and within 72 hours my iPad was home and in my hands! I could not have asked for a more professional encounter. Thank you!!

3 months ago

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Inna

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5.0

My phone was returned to me within a week. Thank you!!!